bowmanville, on guest service agent Jobs – 8 Openings This Week

Bowmanville Marina-Front Desk / Reception| Full-time & Part-Time
Bowmanville Marina —Bowmanville, ON
- Part-time
- Hotel
- Hotel experience
Front Desk Agent
Tru By Hilton Oshawa —Oshawa, ON
- $18.60 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Disability insurance
- Dental care
Quick apply
Resident Manager (Live-In) - Oshawa
Sterling Karamar Property Management —Oshawa, ON
- $20,000–$25,000 a year
- Full-time
- Heavy lifting
- Customer service
- High school diploma or GED
Quick apply
1d
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Front Desk Agent
Fairfield by Marriott Inn & Suites Bradford —Bradford, ON
- $17.60–$20.00 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply

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Dental Receptionist
Dr Alan Sian Dentistry Profess —Niagara Falls, ON
Familiarity with front desk procedures, appointment scheduling, and administrative duties. The ideal candidate will serve as the first point of contact for…
$24–$28 an hour
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12d
Dental Assistant Manager /Dental Receptionist
Newcastle Dental —Newcastle, ON
Dental receptionist: 1 year (required). The ideal candidate will be responsible for managing front desk tasks and providing excellent customer service in a…
$22–$27 an hour
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3d

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Guest Service Agent
Basecamp —Toronto, ON
Answer phone calls and assist guests with reservations, general inquiries, and campground information. Accurately handle cash, debit, and credit transactions.
$18 an hour
Quick apply
1025 - Guest Service Agent
Vrancor —Oakville, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$18.00–$19.50 an hour
Quick apply

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Bowmanville Marina-Front Desk / Reception| Full-time & Part-Time

Bowmanville Marina
Bowmanville, ON

Apply Now

Job details

Part-time | Full-time

Skills

Hotel experience

Full job description

If you are interested, send your resume to [email protected]
Please indicate which position you are looking to apply for and availability.

Bowmanville Marina-Front Desk / Reception| Full-time & Part-Time

The Guest Services agent completes guest registration, room assignments, blocking, check out, and accounting procedures. Provides efficient, gracious, and professional guest service.

Duties & Responsibilities

Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
Perform all duties on the position certification checklist.
Ability to read, analyze, interpret, and effectively explain items such as common reports, guest folios, and emergency procedures. Know role in emergency situations.
Give a warm and sincere greeting. Check the guest in and out efficiently and in a friendly manner. Use the guest’s name at least twice. Anticipate the guest’s needs and exceed their expectations. Give the guest a fond farewell/warm good-bye. Thank them and invite them back.
Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
Open and close shift correctly. Make cash drops in accordance with proper cash handling procedures.
Understand and consistently follow all cash handling procedures including the hotel credit and check cashing procedures.
Ensure all credit cards and cash funds are balanced throughout each shift.
Complete guest and information privacy training.
Offer and properly handle requests for wake-up calls and “do not disturb” requests.
Effectively operate the hotel computer system or property management system upon certification.
Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, hotel surroundings (i.e. mall, restaurants, and medical facilities).
Monitor room availability, selling strategies, discounts and frequent guest program benefits.
Keep desk area clean. Understand that it is every associate’s responsibility to keep the hotel clean and in immaculate condition. Complete daily/weekly cleaning schedule.
Inform management of any guest or system-related issues.
Read and initial log daily.
Maintain proper key control.
Forward Lost and Found inquiries to Loss Prevention.
Follow brand check-in/check-out procedures for all guests.
Assist with Sales and Marketing efforts as directed by management staff.
Possess working knowledge of reservation procedures. Know cancellation and walk procedures.
Ensure security and confidentiality of all guest and hotel information and material.
Attend work on time as scheduled and adhere to attendance policy.
Participate in daily pre shift.
Utilize property Service Recovery.
Report unsafe conditions and suspicious activity to GM (Alan).
Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required. Use personal protective equipment.
Communicate properly and effectively with the guest, associates, and managers. Effectively respond to and resolve guest complaints.
Promote teamwork and associate morale.
Follow proper key control procedures.
Never give a key to a guest room out without verifying the requestor’s identity.
Never give connecting rooms without the express permission of both guests.
Never announce a guest’s room number.
Perform other duties as assigned.

Apply Now

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guest service agent jobs in bowmanville, on

Bowmanville Marina-Front Desk / Reception| Full-time & Part-Time

Front Desk Agent

Resident Manager (Live-In) - Oshawa

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Front Desk Agent

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