Western Concrete is part of the AMIX Group which is a diversified industrial and infrastructure service company specializing in marine transportation, metal recycling, and ready-mix concrete across Western Canada.
Founded in 1971, AMIX Group has evolved from a metal recycling business into a multi-faceted organization offering end-to-end solutions for industrial and marine-based projects. The core services include Marine Services & Projects, Metal Recycling and ready-Mix Concrete. AMIX prides itself on its professionalism, safety standards, and entrepreneurial spirit, delivering comprehensive services that often integrate multiple business lines to maximize value for clients.
Summary:
Western Concrete is seeking experienced customer service-oriented Batcher and Dispatch support with preferred ready-mix concrete experience. This is an opportunity based in our Chilliwack office – remote and hybrid not available.
What the role will be doing:
- Working directly with the Dispatch Supervisor and Operations Controller to organize and arrange the batch process, support batch preparation and load concrete mixers
- Collaborate and work directly with the Operations Controller and Dispatch Supervisor to provide guidance, support and communication to the team on the road.
- Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road and customers placing orders
- Cultivate strong relationships with drivers and customers to support the team and reduce the stress that comes with last-minute scheduling changes
- Monitor any sudden route changes or construction issues and work with drivers to establish new routes for timely deliveries
- Planning and scheduling trucks and drivers
- Communication with customers to facilitate and confirm planned jobs
- Ensure that maintenance is pre-planned and integrated with dispatch schedules
- Practice safe work procedures at all times
- Other duties as assigned.
The Batcher and Dispatcher requires a candidate with:
- Batcher experience in ready-mix concrete work environment
- Dispatch for ready-mix concrete preferred but not necessary
- High school Diploma
- Attention to detail and high level of accuracy
- Superior customer service and communication skills
- Proficient working with a computer and multi-tasking
- Strong background in scheduling, costing, and planning.
- Knowledge and familiarity of Chilliwack and the surrounding area
- Skilled in MS Office (Word, Excel, Outlook) with the desire and capability to master industry-specific software.
- Data Entry: ability to accurately and efficiently enter in numeric data
- Strong personal commitment to safety and the well-being of coworkers
This job description provides an outline but is not limited to the skills and requirements for the role. Additional skills and requirements may be added by the manager.
If you are a knowledgeable and dedicated individual looking to make a positive impact within our organization, we encourage you to apply. We offer competitive compensation packages and opportunities for professional growth. For more information, please visit our website for further details.
Pay: From $30.00 per hour
Work Location: In person
