Join a Company That Weighs More Than Material. Weigh In on Customer Success.
TD Micronic (TDM) has been helping customers achieve accurate, reliable weighing performance for more than 30 years across North America. Today, TDM is proudly part of Control Systems Technology (CST), an Australian company with over 40 years of experience delivering industrial weighing solutions.
At TDM, we don't just install and service belt scales. We work closely with our customers to educate, support and guide them in getting the very best performance from their weighing systems. Our success is built on long-term relationships, technical expertise and delivering practical solutions that help customers improve accuracy, efficiency and productivity.
As our business continues to grow throughout North America, we are seeking a motivated and hands-on Technician to join our Surrey-based team. We are not looking for an expert in Belt Scales in fact we would prefer that you get your knowledge and skills from us. Read on to see what we are looking for.
Why TD Micronic?
We build the highest accuracy belt scales in the world. We're looking for people who take pride in their work, enjoy technical challenges and want to be part of a business that genuinely supports its customers and employees.
If you're looking for a rewarding technical career with a growing company that values expertise, accountability and customer service, we'd love to hear from you.
Apply now and help us continue delivering weighing and measurement solutions that our customers rely on every day.
What is a Belt Scale Technician ? Million dollar question, but we are giving it a go/answer! It's a big niche market. Many conveyor belts in many industries having weighing machines, we build and service those weighing machines. We also support other products like, rail weighing equipment such as RailBoss, line tension meters and crane load pins.
About the Role
The Technician is responsible for the installation, calibration, maintenance, inspection and servicing of belt weighing and associated equipment while delivering a high standard of customer service.
This role requires a proactive approach, strong technical capability, excellent communication skills and personal accountability to ensure customer expectations and business objectives are achieved.
You will work closely with customers, internal teams and industry specialists while developing valuable technical and project management skills.
What You'll Be Doing
Technical Service Delivery
- Install, commission and service belt weighing mechanical and electronic platforms, and associated equipment.
- Perform calibration, maintenance, fault finding, diagnostics and repairs.
- Troubleshoot equipment issues and provide practical solutions.
- Ensure all work is completed safely, efficiently and professionally.
Customer Service
- Communicate professionally with customers before, during and after site visits.
- Build strong customer relationships through technical expertise and service excellence.
- Identify customers, needs for next stage of service or equipment requirements to optimise their weighing systems.
- Escalate customer concerns when required and contribute to effective solutions.
Reporting & Administration
- Complete service reports, calibration certificates and technical documentation within 24 hours of leaving site.
- Ensure documentation is accurate, professional and customer-ready.
- Assist with technical drawings and administrative requirements as required.
Teamwork & Continuous Improvement
- Participate in toolbox meetings, team meetings and improvement initiatives.
- Identify opportunities to improve safety, quality and efficiency.
- Contribute positively to a growing and supportive team culture.
Safety & Compliance
- Follow all company and customer safety procedures.
- Complete hazard assessments and safety documentation.
- Promote safe work practices at all times.
- Operate company vehicles safely and professionally.
Travel Requirements
- Regular travel to customer sites throughout British Columbia, Eastern Canada and the USA.
- Overnight travel may be required.
- Flexibility to respond to customer and operational requirements.
What We're Looking For
Essential
- Strong customer service and communication skills.
- Ability to work independently and within a team environment.
- Strong organisational and time management skills.
- Mechanical aptitude and hands-on problem-solving ability.
- Ability to use and understand Electronic controls equipment
- Valid driver's licence.
- Ability to work safely in industrial environments.
Desirable
- Relevant industry background or Technical trade qualification.
- Previous field service experience.
- Experience in mining, aggregates, bulk materials handling, industrial manufacturing, instrumentation or process control environments.
- Experience with belt weighing systems or related technologies preferred but not expected
- Electrical, instrumentation or PLC exposure.
Let's Be Honest About the Job
This is not a job where you'll spend your day sitting behind a desk.
Some days you'll be working on conveyor systems in mines, quarries, terminals and industrial facilities. You'll be climbing structures, aligning idlers to extremely tight tolerances, installing load cells, commissioning instrumentation and troubleshooting communications back to PLC and control systems. Assembly and testing work in the factory, too.
The work can be physically demanding, dirty, challenging and sometimes involve long days. However, if you enjoy solving technical problems, working with your hands, managing your own projects and seeing the direct results of your work, you'll find it incredibly rewarding.
What's In It For You?
- Join a respected company with over 30 years of industry experience in North America.
- Be part of a growing organisation with international backing and opportunities.
- Extensive on-the-job training and mentoring.
- Exposure to instrumentation, process control, weighing systems and project management.
- Opportunity to develop specialist technical skills in a niche industry.
- Work alongside experienced industry professionals.
- Competitive salary package.
- Overtime opportunities with attractive overtime rates where applicable.
- Opportunity to contribute to the growth of our North American operations.
Pay: $35.00-$40.00 per hour
Expected hours: 40.0 – 60.0 per week
Work Location: In person
