brockville, on technical support representative Jobs – 12 Openings This Week

Customer Service Representative
Northern Cables Inc. —Brockville, ON
- $45,000–$50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Profit sharing
- Wellness program
Quick apply
8d
Directeur des ventes - Canada
Bailey International —Canada
- $170,000–$185,000 a year
- Full-time
- Bilingual
- Up to 50% travel
- Sales
- Disability insurance
- Employee assistance program
Quick apply
Customer Service Rep – Remote (Automotive, Bilingual: English / French)
Concentrix —Canada
- $16–$25 an hour
- Immediate opening
- Remote
- Bilingual
- Computer science
- Customer service
- Profit sharing
- Wellness program
2d
ServiceNow Practice Pre-Sales Consultant
Compugen Inc —Canada
- $100,000–$150,000 a year
- Hybrid work
- Bilingual
- Sales
- English
Commission Sales Representative - Engineering Services
Demand For HR —Canada
- Hybrid work
- CRM software
- Sales
- Engineering
Quick apply
Account Executive
Compugen Inc —Canada
- $100,000–$120,000 a year
- Hybrid work
- Sales
- In-person
- Business
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
9d
Customer Service Representative
Graymont —Canada
- Weekends as needed
- Hybrid work
- CRM software
- Sales
- Customer service
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Inside Sale Representative
KETCHUM MANUFACTURING INC. —Brockville, ON
Generate revenue by soliciting and obtaining orders, understanding customers’ needs and developing accounts. Ability to develop strong business relationships.
$45,000–$50,000 a year
Quick apply
3d
Bookkeeper
Selleck Truck & Trailer Repair / Ok Tire —Brockville, ON
Cash receipt input and credit card processing for customer bills. Data input of sales, cash receipts and disbursements. Holdback billing for contract work.
$26–$31 an hour
Quick apply

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Technical Support Level III
Top Tier Talent Group —Mississauga, ON
The successful candidate thrives in a customer-facing support role, communicates clearly with non-technical users, and enjoys solving complex issues rather than…
$85,000–$90,000 a year
Quick apply
Business Development Representative – FinTech / Payments Software
Just Sales Jobs —Toronto, ON
On a typical day you will be executing high-volume outbound prospecting via phone, email, and social into a company-supplied database of 10,000+ IT MSP…
$60,000–$170,000 a year
Quick apply

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Customer Service Representative

Northern Cables Inc.
Brockville, ON

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Casual dress
Profit sharing
Extended health care
Wellness program
RRSP match
Disability insurance
Paid time off
Company events
Employee assistance program
Life insurance
On-site parking

Skills

Sales support
Microsoft Excel
Microsoft Outlook
Sales
Customer service
ERP systems
Microsoft Office
High school diploma or GED
Inside sales
Commercial construction
Customer support
Construction
Account management
Communication skills

Full job description

About Northern Cables

Northern Cables is a leading North American manufacturer of copper and aluminum electrical cable products serving the commercial, industrial, and infrastructure markets across Canada and the United States. With a strong reputation for quality, reliability, inventory availability, and customer service, Northern Cables continues to expand its presence throughout the U.S. market.

As part of our continued growth, we are seeking a motivated and detail-oriented individual to join our Sales Team with a primary focus on our US business.

Position Summary

The Customer Service Representative will primarily play a key role supporting Northern Cables’ growing U.S. business across stock and flow distribution, project opportunities, and strategic accounts. The successful candidate will work closely with U.S. sales agents, direct electrical distributors, internal customer service teams, pricing, production planning, and logistics to ensure exceptional customer support and timely execution.

This role requires strong communication skills, the ability to manage multiple priorities in a fast-paced manufacturing environment, and a customer-focused mindset.

Key Responsibilities

Support the day-to-day activities of the Sales Team and external sales agent network.
Prepare quotations, pricing, and product availability information for customers and sales agents.
Coordinate with production planning and logistics teams to support order execution and delivery timelines.
Assist with project opportunities including data centers, commercial, industrial, and infrastructure projects.
Manage customer inquiries related to products, lead times, order status, and technical requests.
Maintain accurate records within various operating systems.
Monitor customer activity and help identify opportunities for growth within existing and new accounts.
Work closely with internal teams to resolve customer concerns quickly and professionally.
Assist with inventory management and stock availability communication.
Support vacation and absence coverage within the broader sales and customer service team when required.

Participate in continuous improvement initiatives related to customer service, quoting, and sales support processes.

Qualifications

Previous experience in inside sales, customer service, sales support, or account management.
Experience in manufacturing, industrial products, electrical distribution, wire and cable, or construction-related industries is considered an asset.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Strong attention to detail and ability to work under pressure.
Proficient with Microsoft Office applications including Excel and Outlook.
Experience with ERP systems is an asset.
Ability to work independently while also contributing within a team environment.
Professional, positive, and customer-focused attitude.

Preferred Skills

Knowledge of electrical products, wire and cable applications, or electrical distribution markets.
Understanding of commercial and industrial construction markets.
Experience working with electrical distributors, contractors, or industrial customers.
Analytical thinking and problem-solving capabilities.
Ability to prioritize tasks in a fast-paced environment with changing demands.

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

Casual dress
Company events
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing
RRSP match
Wellness program

Education:

Secondary School (preferred)

Experience:

customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

technical support representative jobs in brockville, on

Customer Service Representative

Directeur des ventes - Canada

Customer Service Rep – Remote (Automotive, Bilingual: English / French)

ServiceNow Practice Pre-Sales Consultant

Commission Sales Representative - Engineering Services

Account Executive

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

Customer Service Representative

Customer Service Representative - Automotive

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