Welcome to Rejuvenation!
Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.
Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed!
What We Offer:
Rejuvenation perks
- Annual reviews
- Paid parking
- Discounts on medical aesthetic treatments and skincare products
- Comprehensive health benefits
- Close-knit teams
- Fun and inclusive monthly challenges with incredible prizes
- Flexibility and a healthy work-life balance
- Continuing education opportunities
- Supportive management team
- Opportunity for internal growth
- And so much more!
What are you waiting for? Apply today!
Role Responsibilities
The Cosmetic Coordinator's responsibilities include, but are not limited to:
- Serve as the primary point of contact for clients throughout their cosmetic journey.
- Build strong relationships with clients via telephone by providing professional, attentive, and knowledgeable service.
- Educate clients on available cosmetic treatments, products, and service options suitable for their goals and skin type.
- Manage client profiles, interactions, and scheduling effectively within the CRM system.
- Support clinicians and medical aestheticians by coordinating treatment schedules, consultations, and follow-up appointments.
- Maintain accurate and confidential client records, ensuring documentation reflects treatment progress and feedback.
- Promote clinic services and products by communicating benefits and outcomes in a personalized, and ethical manner.
- Address client concerns or questions proactively, escalating issues to management when needed.
- Monitor client satisfaction and participate in improvement initiatives related to the guest experience.
- Perform additional administrative or operational duties to support clinic efficiency as directed by the Clinic Operations Manager.
- This position is largely phone-based, emphasizing client communication and coordination, with limited in-person interaction.
Role Qualifications
- Diploma or certification in Aesthetics, Customer Service, or Business Administration (medical aesthetics experience preferred).
- Minimum of 1-3 years’ experience in a cosmetic, medical spa, or customer experience role.
- Strong understanding of skincare products, cosmetic treatments, and aesthetic terminology.
- Exceptional interpersonal, communication, and problem-solving skills.
- High level of professionalism and empathy when interacting with clients.
- Proficiency in scheduling or CRM software and Microsoft Office applications.
- This position will be a hybrid role, with 2–3 days in the office following the probationary period.
- Hiring at 3 locations:
- 10201 Southport Rd SW, Calgary, AB T2W 4X9
- 130 Country Village Rd NE, Calgary AB T3K 6B8
- 780 78th St SW, Calgary, AB T3H 3V6
#HP
Employee Equity and Accessibility Statement
Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources. If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Rejuvenation Medical Group as your potential future employer!
