About Us:
Miura Co., Ltd., is a world-class industrial boiler manufacturer and aftermarket service provider that is committed to being the best partner in providing boiler solutions. Miura Co., Ltd., was founded in Japan and has grown to be one of the largest boiler manufacturers in the world. Miura is known worldwide for its commitment to protecting the environment and its innovative and efficient boiler designs. Miura Canada Co., Ltd. was established in 1987 in Brantford, Ontario, and since then we have been rapidly expanding our customer base from coast to coast
Here at Miura, proper fit is everything. We believe in hiring for attitude, skills, and potential.
Our worldwide footprint, as well as our beliefs in innovation, efficiency, and environmental protection, are represented in everything we do. These principles have led to our continued success in the industry.
- A clean and safe working environment
- Empowerment and Autonomy
- Competitive compensation package
- Benefits package (no premiums paid by employees) – including health care, dental, etc.
- Pension following one year of service
- Profit Sharing
- Wellness programs and Employee Assistance Programs
- Employee lunches & events
- All Tools Provided including hand and meter type
- Weekend work 2x rate, 4 hour min
- After hours On Call Allowance
- Truck, Gas card, Company Credit card
- Digital Service Reports / Time Sheets
- Multi-disciplinary Factory Training - Steam, Boilers, Water Treatment
About the Role
Responsible for representing Miura as a customer service technician for agents and customers on behalf of the service department. Services, inspects and repairs all Miura brand boilers. Makes recommendations for boiler spare parts. Covers 24 hr on call on a rotation basis. Offers support by phone and email to customers. Reports to Assistant Manager for all administrative requirements, and Field Supervisor for field work activities.
- Prepare job site field level hazard assessment and wear appropriate PPE before commencing work.
- Travels to customer locations in Lower Mainland, BC and identifies boiler failures/problems. Repairs, services or replaces all items as deemed necessary and appropriate. (uses wrenches, hand tools, combustion analyzers, and multimeters)
- Performs regular inspections on boilers in Lower Mainland, BC as outlined in the Inspection Report Form. (uses wrenches, hand tools, combustion analyzers, and multimeters)
- Troubleshoots boiler control panel problems and all associated wiring and parts deficiencies and repair or replace anything where necessary. (uses multimeter and simulator)
- Take water samples from customers Miura steam systems for analysis at Miura factory laboratory
- Perform basic water treatment testing of the boiler water program and report conditions to clients
- Communicates with customers (by phone, email or in person) to solve their concerns. Maintains Fleetmatics account by uploading reports and data.
- Assesses and identifies all scale and corrosion related problems with regard to the boiler.
- Assesses and evaluates steam and hot water distribution systems such that safe and appropriate recommendations and evaluations can be made.
- Maintains parts inventory in stock room and in work trucks. Informs company representative when parts may need to be ordered for warehouse stock.
- Performs the start up of boilers for new or retrofit installations and monitors boiler operations to ensure that the boilers are working appropriately and that any problems are resolved.
- Ensure adherence to all COMPANY policies and practices including; Health and Safety, HR and any additional that are applicable in your role.
- Other duties and responsibilities as required.
About You
- Proven field service experience
- Technical degree or certification
- Class A or G1 Gas Fitter with the local safety authority
- Ability to read and interpret a wiring diagram
- Ability to troubleshoot, test, and service technical equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
- Physical Activities — performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Must be able to lift 50lbs from floor to waist height.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Controlling Machines and Processes — using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles)
- Operating Vehicles, Mechanized Devices, or Equipment — Running, manoeuvring, navigating, or driving vehicles or mechanized equipment.
- Standing – Required standing for long periods of time.
- Moderate chance of injury or accident
- Moderate exposure to disagreeable conditions
Pay: $55.00-$65.00 per hour
Benefits:
- Company car
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
- Wellness program
Work Location: In person
