columbus crisis manager Jobs – 121 Openings This Week

Director of Programs and Operations
Inn from the Cold —Newmarket, ON
- $90,000–$98,000 a year
- Full-time
- CPR Certification
- Management
- Master's degree
- Mileage reimbursement
- Dental care
Quick apply
6d
Senior Communications Specialist / Manager
T&T Supermarket Inc —Markham, ON
- $65,000–$100,000 a year
- Day shift
- Microsoft Powerpoint
- Writing skills
- English
- Store discount
- Disability insurance
Quick apply
9d
Victim/Witness Services Worker
Ministry of the Attorney General —Toronto, ON
- $1,265.80–$1,554.23 a week
- Temporary
- Bilingual
- English
- Microsoft Office
- Dental care
- Employee assistance program
3d
Senior Case Manager - Contract 12 months
CMHA Durham —Oshawa, ON
- $54,943 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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9d
Manager of Employment and Partnerships
Blue Door Support Services —Aurora, ON
- $70,000–$80,000 a year
- Full-time
- CPR Certification
- Microsoft Office
- First Aid Certification
Quick apply
3d
Finance Manager ( Mandarin-Speaking)
NOIC Academy —Markham, ON
- Full-time
- Bilingual
- Data analysis skills
- English
- Dental care
- Paid time off
Quick apply
Marketing Manager
Accencis Group —Richmond Hill, ON
- $65,000–$82,000 a year
- Weekends as needed
- Up to 50% travel
- Sales
- Analysis skills
- Store discount
- Dental care
Quick apply
Housing Navigator
Blue Door Support Services —East Gwillimbury, ON
- $22.46 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Social Work
Quick apply
Client Services Supervisor Contract (RN/RPN)
Circle of Care, Sinai Health —Toronto, ON
- $65,000–$76,500 a year
- Weekends as needed
- Microsoft Word
- Word processing
- English
Quick apply
Housing Navigator
Blue Door Support Services —East Gwillimbury, ON
- $22.46 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Social Work
Quick apply
3d
Housing Navigator
Blue Door Support Services —East Gwillimbury, ON
- $22.46 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Social Work
Quick apply
3d
Housing Navigator
Blue Door Support Services —East Gwillimbury, ON
- $22.46 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Social Work
Quick apply
3d
Support Services
Blue Door Support Services —East Gwillimbury, ON
- $20.23 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Flexible schedule
Quick apply
Program Assistant (Casual)
Yee Hong Centre for Geriatric Care —Scarborough, ON
- $22.52–$26.49 an hour
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
Employment Coach & Support Worker
BridgeNorth Women's Mentorship & Advocacy Services —Aurora, ON
- $49,000–$54,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Paid time off
Quick apply
4d
Senior Manager, Residential Clinical Services
Kennedy House Youth Services Inc. —Scarborough, ON
- $78,000 a year
- Full-time
- CPR Certification
- Supervising experience
- Bachelor's
- Dental care
- Paid time off
Quick apply
In-Reach Worker
Blue Door Support Services —East Gwillimbury, ON
- $25.72 an hour
- Full-time
- Bachelor's
- Organizational skills
- Social Work
- Mileage reimbursement
Quick apply
4d
Autism Support Assistant - Non-Union (Supported Living)
Kerry's Place Autism Services —East Gwillimbury, ON
- $20.93–$25.34 an hour
- Part-time
- High school diploma or GED
- Travel
- Social Work
- Flexible schedule
Quick apply
Addiction and Mental Health Counsellor - Full Time
York Centre for Addiction and Mental Health Inc. —Aurora, ON
- Full-time
- CPR Certification
- High school diploma or GED
- First Aid Certification
- Dental care
- Tuition reimbursement
Quick apply
Youth & Family Therapist (Mat Leave)
YouthLink —Scarborough, ON
- From $65,914 a year
- Temporary
- Master's degree
- Supervising experience
- Working with children
- Paid time off
Quick apply
12d
Registered Nurse - Community Mental Health & Addictions, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $39.84–$57.11 an hour
- Full-time
- Nursing
- BLS Certification
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Bereavement Psychotherapist
Scarborough Centre for Health Communities —Scarborough, ON
- $35.05–$42.22 an hour
- Weekends as needed
- CPR Certification
- Travel
- Patient care
- Wellness program
- Disability insurance
Quick apply
Personal Support Worker (PSW)**$25/hour International RN accepted.
Horizon Business and Staffing Solutions Inc. —Unionville, ON
- $25 an hour
- 8 hour shift
- Caregiving
- English
- In-person
- Flexible schedule
Quick apply
Developmental Service Worker
Kennedy House —Toronto, ON
- $20.14 an hour
- Part-time
- CPR Certification
- Bachelor's
- First Aid Certification
- Dental care
- Employee assistance program
Quick apply
12d
Manager, Communications
BGIS —Markham, ON
- $84,493–$105,616 a year
- Full-time
- Marketing
- English
- Master's degree
2d

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Director of Programs and Operations

Inn from the Cold
Newmarket, ON

Quick apply

Job details

Full-time
6 days ago

Benefits

Casual dress
Mileage reimbursement
Dental care
Paid time off
Employee assistance program
Vision care
On-site parking

Skills

CPR Certification
Management
Master's degree
Public Administration
Bachelor's
First Aid Certification
Human Services
Budgeting
Social Work
Communication skills
Driving Licence

Full job description

POSITION SUMMARY

Organization Profile

Inn From the Cold (IFTC) works with people experiencing homelessness in York Region, Ontario. Through emergency shelter, transitional housing, long-term supportive housing, daily drop-by services, system navigation, and group programming, IFTC partners with individuals on their journeys toward housing stability and well-being.

Job Profile

Reporting to the Executive Director, the Director of Programs & Operations provides senior leadership and operational oversight of all client-facing programs at IFTC. This role ensures high-quality, consistent, client-centred service delivery across shelter, housing, and community-based programs.

The Director is responsible for supervising program managers, ensuring operational accountability, strengthening systems, managing risk, overseeing program budgets, ensuring funder compliance, and leading cross-program integration.

As a member of the senior leadership team, this role contributes to strategic planning, policy development, performance management, and organizational growth.

KEY RESPONSIBILITIES

1. Leadership & Supervision

Provide direct supervision, coaching, and performance management to the Housing Manager, Shelter Manager, Client Services Manager, and Inn Team Manager.
Establish clear goals, KPIs, and accountability measures for each program area.
Conduct regular supervision and annual performance evaluations of direct reports.
Support managers in complex HR matters, conflict resolution, and staff development.
Foster a collaborative and accountable management team culture.
Ensure consistent implementation of agency policies and procedures across programs. Development and review of program policies and procedures.

2. Operational Oversight & Program Excellence

Ensure programs operate in alignment with IFTC’s mission, strategic plan, and service philosophy.
Standardize operational practices across programs (documentation, supervision models, data tracking, service standards).
Monitor program capacity, occupancy, waitlists, client flow, and service utilization.
Review and analyze program statistics, trends, and outcomes to support continuous improvement.
Lead quality assurance initiatives and program evaluations.
Ensure adherence to harm reduction, trauma-informed, and anti-oppressive frameworks.
Provide leadership in crisis response and risk mitigation at an organizational level.
Support integration between shelter, housing, and drop-by programs to ensure seamless client transitions.

3. Financial Oversight & Funder Accountability

Oversee program budgets in collaboration with managers, finance and the Executive Director.
Monitor program expenditures to ensure alignment with approved budgets and funding agreements.
Support annual budget planning for all program areas.
Ensure accurate and timely funder reporting (e.g., Reaching Home, York Region, other grants).
Ensure database integrity, documentation standards, and outcome tracking across programs.
Contribute to board reports and organizational performance reporting.

4. Risk Management, Compliance & Health & Safety

Ensure compliance with applicable legislation (Residential Tenancies Act, Employment Standards, Occupational Health & Safety Act, privacy legislation, etc.).
Oversee IPAC implementation and occupational health and safety practices across sites.
Monitor incident reporting processes and ensure appropriate follow-up.
Identify operational risks and implement mitigation strategies.
Support development and review of organizational policies.

5. Strategic Planning & Organizational Development

Participate in agency strategic planning processes.
Identify opportunities for program growth, system innovation, and improved service delivery.
Support development of new housing or program initiatives.
Strengthen cross-sector partnerships and represent IFTC on community and regional committees as delegated.
Act as senior operational lead in the absence of the Executive Director.

6. On-Call & Operational Support

Participate in leadership on-call rotation.
Provide support during significant operational disruptions or emergencies.
Ensure appropriate managerial coverage across programs.

QUALIFICATIONS

Bachelor’s degree in Social Work, Human Services, Public Administration, or related discipline (Master’s degree considered an asset).
Minimum 7 years progressive experience in homelessness, supportive housing, or community-based social services.
Minimum 3 years in a management role supervising managers or multiple programs.
Strong knowledge of the homelessness and housing system in York Region.
Demonstrated experience in program oversight, evaluation, and quality improvement.
Experience managing multi-program budgets.
Strong understanding of harm reduction, trauma-informed care, and anti-oppressive practice.
Working knowledge of Residential Tenancies Act and relevant legislation.

CORE COMPETENCIES

Strategic and systems-level thinking
Strong leadership and people management skills
Operational planning and execution
Financial literacy and budget oversight
Data analysis and outcome measurement
Crisis management and sound judgment
Excellent written and verbal communication
High emotional intelligence and professionalism
Ability to manage complexity and competing priorities

OTHER REQUIREMENTS

Valid Vulnerable Sector Screening
Current First Aid and CPR certification
Valid driver’s licence and reliable vehicle
Ability to work flexible hours as required

WHAT WE OFFER

· Salary range of $90,000 - $98,000

· Comprehensive benefits package.

· Opportunity to make a meaningful impact in the community.

· Collaborative and values-driven workplace culture.

· Leadership role with strategic influence across the organization. New position with opportunity to shape the role.

ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION

Inn From the Cold is committed to fostering a workplace that is inclusive, equitable, respectful, and welcoming for all. We believe that a diverse workforce strengthens our organization and enhances our ability to serve the individuals, and communities who rely on our services.

We welcome and encourage applications from individuals of all backgrounds, including Indigenous Peoples, Black and racialized persons, persons with disabilities, members of the 2SLGBTQIA+ community, women, and individuals with lived experience of homelessness, poverty, mental health challenges, substance use, or other forms of marginalization.

Inn From the Cold is committed to providing accommodations in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) throughout the recruitment, selection, and employment process. Applicants requiring accommodation are encouraged to contact us, and we will work with you to meet your accessibility needs.

We are dedicated to creating a workplace where all employees feel valued, respected, supported, and empowered to contribute their unique perspectives and experiences.

Pay: $90,000.00-$98,000.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Mileage reimbursement
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

Refine Your Search

crisis manager jobs in columbus

Director of Programs and Operations

Senior Communications Specialist / Manager

Victim/Witness Services Worker

Senior Case Manager - Contract 12 months

Manager of Employment and Partnerships

Finance Manager ( Mandarin-Speaking)

Marketing Manager

Housing Navigator

Client Services Supervisor Contract (RN/RPN)

Housing Navigator

Housing Navigator

Housing Navigator

Support Services

Program Assistant (Casual)

Employment Coach & Support Worker

Senior Manager, Residential Clinical Services

In-Reach Worker

Autism Support Assistant - Non-Union (Supported Living)

Addiction and Mental Health Counsellor - Full Time

Youth & Family Therapist (Mat Leave)

Registered Nurse - Community Mental Health & Addictions, Moosonee, ON

Bereavement Psychotherapist

Personal Support Worker (PSW)**$25/hour International RN accepted.

Developmental Service Worker

Manager, Communications

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