Columbus Patient experience manager Jobs – 557 Openings This Week

Workplace Violence Prevention Specialist - Occupational Health and Wellness
Mackenzie Health —Richmond Hill, ON
- $41.22–$52.60 an hour
- Temporary
- Remote
- Analysis skills
- Project management
- Training & development
Financial Office Clerk
Auxilium Health —Oshawa, ON
- $45,000–$48,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- High school diploma or GED
Quick apply
Lead, Integrated Care & Experience
Durham Community Health Centre —Oshawa, ON
- $70,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Bachelor's
- Team management
Quick apply
Peer Support Specialist
Lakeridge Health —Oshawa, ON
- $31.83–$33.15 an hour
- 8 hour shift
- Patient care
- Discharge planning
- Social Work
4d
Ultrasound Technologist
Lakeridge Health —Bowmanville, ON
- $36.84–$51.77 an hour
- 8 hour shift
- Organizational skills
- Communication skills
Ultrasound Technologist
Lakeridge Health —Pickering, ON
- $36.84–$51.77 an hour
- 8 hour shift
- Organizational skills
- Communication skills
Ultrasound Technologist
Lakeridge Health —Oshawa, ON
- $36.84–$51.77 an hour
- 8 hour shift
- Organizational skills
- Communication skills
Nuclear Medicine Technologist
Lakeridge Health —Oshawa, ON
- $36.84–$50.24 an hour
- 8 hour shift
- BLS Certification
- Quality Control
- Patient care
Pathologist Assistant
Lakeridge Health —Oshawa, ON
- $42.24–$53.28 an hour
- Weekends as needed
- Computer literacy
- Windows
- Master's degree
Pharmacy Manager / Lead Pharmacist
Independant Oshawa Pharmacy (no name given) —Oshawa, ON
- $140,000 a year
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
14d
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Ultrasound Technologist - Fulltime
MyHealth Centre —Port Perry, ON
- Full-time
- CPR Certification
- Vital signs
- Maintenance
- Relocation assistance
- Dental care
Quick apply
Nurse Practitioner, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Pediatrics
- Acute care experience
- Teaching
- Dental care
- Employee assistance program
Quick apply
Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- BLS Certification
- Travel
- Dental care
- Employee assistance program
Quick apply
Manager, NEMT Transport (New Division)
Confidential —Pickering, ON
- $60,000–$100,000 a year
- Full-time
- CPR Certification
- BLS Certification
- English
- Mileage reimbursement
- COVID-19 protective measures
Quick apply
9d
Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- BLS Certification
- Travel
- Patient care
- Dental care
- Employee assistance program
Quick apply
Full-Time Pharmacy Manager
Whole Health Pharmacy —Oshawa, ON
- $110,000 a year
- Full-time
- Medication administration
- Customer service
- Continuous improvement
- Profit sharing
- Dental care
Quick apply
Nurse Practitioner (Scarborough Location) - Permanent Full Time
Toronto Grace Health Centre —Scarborough, ON
- $112,622–$134,477 a year
- Full-time
- Nursing
- Master's degree
- Mentoring
Nurse Practitioner - Emergency Room, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- From $81.84 an hour
- Full-time
- Nursing
- BLS Certification
- Discharge planning
- Dental care
- Employee assistance program
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Associate Dentist – Part Time
Community Health Centres of Northumberland —Port Hope, ON
- $85–$95 an hour
- Part-time
- English
- Master's degree
- Patient care
- Dental care
Quick apply
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Team management
- Dental care
- Employee assistance program
Quick apply
Manager of Diabetes Education Program & Clinical Nutrition
Weeneebayko Area Health Authority —Ontario
- $61.55–$73.60 an hour
- Full-time
- Team management
- Case management
- Mentoring
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $61.55 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply

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Workplace Violence Prevention Specialist - Occupational Health and Wellness

Mackenzie Health
Richmond Hill, ON

Apply Now

Job details

Temporary | Full-time | Fixed term contract

Skills

Crisis intervention
Workplace safety policies
Incident Reporting
De-escalation techniques
Change management
Analysis skills
Project management
Instructor-led training method
Incident Investigation
Occupational Health and Safety (OHS) regulations
Health and safety experience
Risk assessment
Individuals with challenging behaviour care
Training & development
Crisis containment strategies
Hazard identification and risk assessment
Learning and development experience
Communication skills
Teaching
Analytics

Full job description

Job Description:

Reporting to the Director, Occupational Health and Wellness, the incumbent is responsible for developing and implementing programs to prevent and respond to workplace violence, including assessing risk, investigating incidents, developing and delivering de-escalation training using a variety of teaching methods and technologies.

This position will collaborate closely with the Learning & Organizational Development team and Unit/Department leads across the organization in planning for the engagement of staff, managers and senior leadership in the development of a positive safety culture in their area of responsibility. The role will also focus on creating and adapting learning materials and programs to meet the needs of adult learners including overseeing CPI/GPA/Crisis Intervention training for the organization.

They will consult and educate front line staff and managers on addressing patients with responsive and/or aggressive behaviours including huddling on topics such as restrains application and de-escalation skills. They will also assist with monitoring performance, safety incident reports and achievement of indicators and development of action plans to address areas of concern.

Contribute to safe, quality care by

Ensure compliance with relevant legislation and regulations regarding workplace violence prevention.
Develop, implement and maintain workplace violence prevention programs, policies, and procedures, including delivering training programs for employees on recognizing, preventing, and responding to workplace violence.
Conduct workplace violence risk assessments to identify potential hazards and vulnerabilities.
Investigating incidents and conducting debrief with multidisciplinary team.
Advise management on workplace violence prevention strategies.
Support front line staff and managers on addressing patients with responsive and/or aggressive behaviours including huddling on topics such as restrains application and de-escalation skills.
Maintain accurate records of workplace violence incidents, investigations, and training activities.
Prepare reports and recommendations on workplace violence prevention efforts.
Monitor performance, achievement of indicators and development of action plans to address areas of concern.
Monitor and evaluate the effectiveness of workplace violence prevention and training programs.

What must you have?

Graduation from a degree or diploma program in Occupational Health & Safety from a recognized institution.
Minimum one-year professional Occupational Health & Safety experience, or an equivalent combination of education, training and experience.
Project management certification or equivalent combination of education and experience.

What else do you bring?

Working knowledge of workplace violence prevention principles and best practices in healthcare setting.
Knowledge of relevant legislation, regulations and training programs (CPI/GPA/MOAB/Crisis Intervention).
Demonstrated experience in designing, implementing, and advancing workplace violence prevention initiatives in a complex, unionized healthcare environment.
Strong healthcare project management capabilities, ability to work autonomously and drive results in a fast paced environment
Ability to manage implementation challenges and change resistance in complex environments.
Excellent communication, interpersonal, and conflict resolution skills, including in depth knowledge of de-escalation technics.
Ability to conduct thorough investigations and gather information objectively.
Strong knowledge of adult education principles.
Experience in developing and implementing training programs.
Proven experience in delivering and facilitating training sessions in person and online.
Strong organizational and analytical skills.
Ability to work independently and as part of a team.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.

Preferably, your profile also includes:

Diploma or certificate in adult education preferred.
- You may be required to work at any site of Mackenzie Health

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-AC1

Apply Now

Refine Your Search

patient experience manager jobs in columbus

Workplace Violence Prevention Specialist - Occupational Health and Wellness

Financial Office Clerk

Lead, Integrated Care & Experience

Peer Support Specialist

Ultrasound Technologist

Ultrasound Technologist

Ultrasound Technologist

Nuclear Medicine Technologist

Pathologist Assistant

Pharmacy Manager / Lead Pharmacist

Director of Patient Care, Fort Albany, ON

Ultrasound Technologist - Fulltime

Nurse Practitioner, Moosonee, ON

Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON

Manager, NEMT Transport (New Division)

Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON

Full-Time Pharmacy Manager

Nurse Practitioner (Scarborough Location) - Permanent Full Time

Nurse Practitioner - Emergency Room, Moose Factory, ON

Director of Long Term & Elder Care, Moose Factory, ON

Associate Dentist – Part Time

Director of Infrastructure and Policy, Moosonee, ON

Manager of Diabetes Education Program & Clinical Nutrition

Clinical Manager, Fort Albany, ON

Clinical Manager, Attawapiskat, ON

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