Columbus Service representative/dispatcher Jobs – 3 Openings This Week

Customer Service Representative/Dispatcher
Burrell Overhead Door Ltd. —Concord, ON
- $36,000–$45,000 a year
- 8 hour shift
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Yard Control Despatcher
Toronto Transit Commission —Toronto, ON
- $32.43–$42.28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Dental care
- Vision care
2d
Monitoring Call Centre Operator -Bilingual (English/French)
Firetronics 2000 Inc. —Markham, ON
- $20–$21 an hour
- 12 hour shift
- Bilingual
- Customer service
- Computer literacy
- Disability insurance
- Dental care
Quick apply

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Yard Control Despatcher
Toronto Transit Commission —Toronto, ON
Successfully complete TTC in-house training programs for Surface Rule Book certification, Carhouse Operator certification and yard control board certification (…
$32.43–$42.28 an hour
2d

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Dispatcher / Customer Service Representative - Western Canada & Cross Border
GALAXY FREIGHTLINE INC. —Mississauga, ON
Collaborate with *3PL providers, drivers*, and internal operations teams to resolve delivery delays, route issues, and other logistical challenges.
$40,000–$70,000 a year
Quick apply
Dispatcher/Customer Service
GALAXY FREIGHTLINE INC. —Mississauga, ON
This role involves coordinating daily truck movements, communicating with drivers, and providing real-time updates to customers to ensure smooth and efficient…
$45,000–$55,000 a year
Quick apply

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Customer Service Representative/Dispatcher

Burrell Overhead Door Ltd.
Concord, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Paid vacation

Skills

Computer operation
Pricing
Microsoft Excel
Customer relationship building
Customer service
Client inquiry handling
Accounting software
Complaint handling
Microsoft Office
Schedule management
Driving
Client services
Customer relationship management
Customer service orientation
Data entry
Organizational skills
Typing
Productivity software
Work order management
Communication skills
Client interaction
Driving Licence
Time management

Full job description

We are a third generation existing 60 year old company looking for a Customer Service Representative / Dispatch Person to handle our service department and dispatching of technicians.

We will provide on site training and support.

Our benefits include:

Competitive pay
Great health benefits
Paid vacation

Ongoing training and development
Room for advancement. We promote from within!
Great work/life balance

POSITION TITLE:
Customer Service Representative , Overhead Doors, Commercial/Residential

POSITION SUMMARY:
The Customer Service Representative is responsible for building relationships and identifying the prospect’s need for our products or services, specifically for overhead doors.

ESSENTIAL JOB FUNCTIONS:

Relationship building with new prospects and existing customers
A natural people-person with a likable personality
Exceptional written and verbal communication, time management, organizational skills
Relate to a broad and varied customer base
A Strong working knowledge of business communication methods such as telephone and email etiquette, professional letter formats and styles
Awareness of product and promotion. Communicate and inform customer of options/promotions/etc
Responsible for preparing estimates for new work and ensures that pricing is accurate, professional and within company guidelines for installations and service.
Maintain efficiency within service/installation department and with office staff.

Responsibilities:

*Answer phones to answer customer inquiries and set up work orders
*Answer phones to handle technician completions and dispatching
*Accurately manage assigned city and run that schedule during shift
*Type in notes of calls and create/complete work orders
*Take upset customer calls and handle them appropriately or get with appropriate managers
*Work closely with city managers to make sure all complaints/inquiries handled appropriately
*Must be able to quickly learn and become accustomed to our field of work

QUALIFICATIONS:

Required:
Must be familiar with basic computer applications such as Microsoft Office and Email, Excel, Accounting Software.

2-3 years prior Customer Service experience
Valid Driver’s License
Ability to build rapport and build trust quickly

WORK ENVIRONMENT:
Work is performed in a fast-paced environment and is subject to interruptions. Duties may require driving and sitting for long periods of time. Occasional need to drive a vehicle to other work locations.

Located in
Vaughan, Ontario,

Job Types: Full-time, Permanent

Pay: $36,000.00-$45,000.00 per year

Benefits:

Extended health care

Flexible language requirement:

French not required

Schedule:

8 hour shift

Ability to commute/relocate:

Concord, ON L4K1V4: reliably commute or plan to relocate before starting work (required)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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service representative/dispatcher jobs in columbus

Customer Service Representative/Dispatcher

Yard Control Despatcher

Monitoring Call Centre Operator -Bilingual (English/French)

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