Digital Marketing & E-commerce Operations Assistant (One-Year Renewable Contract)
About Us
Memoscribe Enterprises Ltd. is a growing e-commerce company based in South Richmond, BC, Canada. We design and sell meaningful jewelry and gifts through our own online stores and marketplaces.
As our business continues to grow, we are expanding our digital marketing, SEO, AI, and content creation efforts. We are looking for someone who enjoys both creative marketing and the day-to-day operations of running a successful online business.
If you're excited about learning new skills, wearing multiple hats, and making a real impact in a growing company, we'd love to hear from you.
Location: South Richmond (near Steveston Highway & No. 5 Road)
Example of our brand: www.shemisliCA.com
Position Summary
This is a hybrid role that combines digital marketing with hands-on e-commerce operations. Two assistants rotate customer service and order fulfillment responsibilities on a monthly basis. During your assigned operations month, approximately half of each workday is spent on customer service and order fulfillment, with the remaining half dedicated to digital marketing and project work. During this month, you will also spend approximately 1–2 hours each Saturday and Sunday working remotely to respond to customer inquiries. During the alternate month, you will spend your full workday focusing on digital marketing, content creation, SEO, research, and other assigned projects.
Responsibilities
Your responsibilities may include:
Digital Marketing & Content Creation
- Assist with SEO and website optimization
- Assist with social media marketing and digital marketing campaigns
- Create and edit photos, videos, graphics, and other digital content for our websites, YouTube channel, and social media platforms
- Research industry trends and develop content ideas for YouTube, blogs, and social media
- Conduct product, competitor, and market research
- Create and maintain product listings for our online stores
- Use AI tools to improve productivity, marketing, and content creation
- Monitor and report on the performance of digital marketing initiatives
E-commerce Operations
- Respond to customer emails and online messages
- Process, pick, pack, and ship customer orders
- Maintain inventory records
- Coordinate workflow among team members
- Provide general administrative and business support
- Assist with other projects as assigned
Qualifications
The following would be considered strong assets:
- Experience with Shopify, Etsy, Amazon, or other e-commerce platforms
- Experience with SEO or digital marketing
- Experience managing social media accounts
- Experience with Canva, Adobe Photoshop, Premiere Pro, CapCut, or similar software
- Experience using ChatGPT or other AI tools for research and content creation
- Experience with Google Analytics, Google Search Console, or similar reporting tools
Employment Details
Position Type: One-year contract, renewable based on performance and business needs
Hours: Full-time (40 hours per week)
This position requires on-site attendance Monday through Friday.
Compensation
- Starting wage: $25.00/hour
- Increase to $26.00/hour upon successful completion of the training period
- Two-month probationary period
- 10 paid vacation days per year, increasing by one day annually to a maximum of 15 days
- Performance Bonus: In addition to your hourly wage, performance bonuses may be available based on both the company's profitability and your individual contributions and performance.
How to Apply
Please submit your resume together with answers to the following questions in your cover letter or email:
- Why do you believe you are a good fit for this position?
- What are you currently doing for work, and why are you looking for a new opportunity? If you are not currently employed, please tell us about your current situation.
Applications that do not include responses to these questions will not be considered.
We thank all applicants for their interest. However, only those selected for an interview will be contacted.
Pay: $25.00-$26.00 per hour
Benefits:
- Casual dress
- On-site parking
Flexible language requirement:
Application question(s):
- Do you currently live in metro Vancouver?
Experience:
- Digital marketing: 2 years (required)
Work Location: In person
