This position will include the responsibilities of receptionist, office administrator, and bookkeeper. The duties also include general housekeeping and cleaning tasks of the office. Working hours from 7:55 am to 5:05 pm, including a one-hour lunch break (12:00-1:00 pm), and two coffee breaks. May require extended working hours from time to time, as needed. Fluent English speaking and professional phone answering skills are absolute requirements.
Minimum 2 years of experience in bookkeepeing and using QuickBooks software is required. Formal training or education in bookkeeping is considered an asset.
The successful candidate will have a very high level of care, demonstrated through careful attention to details and a great sense of urgency to get things done correctly and quickly, in a calm and professional manner.
Our philosophy is that we hire for personality, and then we train for deficiencies in required skills, if any, and when needed. As for any other learning task, the learning happens when the learner eagerly pays attention and actively engages in the learning process, mainly done by herself/himself during her/his own time.
Personal Attributes
The incumbents must maintain strict confidentiality in performing their duties. The incumbents must also demonstrate the following personal attributes:
- be a good leader, at the same time and more importantly, be a good follower
- be honest and trustworthy
- be respectful
- possess cultural awareness and sensitivity
- be flexible
- demonstrate sound work ethics, professionalism, and integrity
- Always communicate with etiquette and conduct himself/herself professionally
- quick learner with the ability to develop skills on their own
- The successful candidate will possess "Effective Listening Skills" - eager to understand the other parties
- be courteous
- organized
The ideal candidate would also have the following requirements:
- The successful candidate will be punctual and possess good character and attitude- can get along with all kinds of personalities.
- The successful candidate will be a fluent English Speaker, as well as, a competent technical English writer skilled in proofreading and copy-editing.
- The successful candidate will possess "Effective Listening Skills" - eager to understand the other parties during communications.
- The successful candidate will be preferably a non-smoker, a non-drinker, and non-user of addictive drugs. The workplace is strictly non-smoking with no tolerance for alcohol use at the premises.
- Always communicating with etiquette and conducting herself/himself professionally
- Ability to work well with all levels of internal management and staff, as well as, outside clients and vendors on a daily basis
- Attention to detail and a high degree of accuracy
- Error-free typing, self-correcting skills, and accurate numerical data entry -Proficient in using Microsoft Office software (Excel, Word, Access, PowerPoint, Outlook, and Publisher
- Maintaining confidential information, and security of the premises (passwords, keys, and other security-related items), in a rigorous manner
- Handling cash, bank checks, and notes of financial value
- Handling all day-to-day operation matters, and being able to take responsibility and fill in when required and ensure that the office premises are kept clean and tidy
- Greet and assist visitors, answer phones, direct calls, and respond to inquiries in a professional and positive manner
- Act as Executive Assistant and provide support for various responsibilities often including taking care of tasks and errands that are not office related, as well as, duties pertaining office such as screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data; training and supervising other staff; and client relations.
- Perform other related duties as required
Other Requirements:
- Proficient in using QuickBooks Software, as well as, Microsoft Office software (Excel, Word, and Outlook)
- Stress management techniques
- Perform other related duties as required, these duties may not be under the category of receptionist or office administrator
- Minute taking and note taking skills
- Time management excellence
- Conflict resolution skills and ability to handle difficult communications, including also client satisfaction communications, in a professional manner
- As the person working in this position will be handling confidential and privileged information and valuables, this position requires at least one bankable guarantor that will provide a personal guarantee for any breach of trust, confidentiality, or other contractual obligations.
- As the person working in this position will become a face of the company and company's reputation, discretion on the individual's social media and internet contents are required.
- Preparing meeting agendas, meeting minutes, reports, and other documents
- Knowledge of accounting, bookkeeping, human resources, sales, marketing, information technology (IT), and graphic design software is considered an asset.
- Competence in using office equipment
** In the first three sentences of your cover letter, you shall list your three top qualities (only 3) that you believe make you the perfect candidate for this position.
There are no limitations on the number of pages for your resume. However, your resume will be judged based on the principles of effective writing.
