fredericton, nb bilingual call center Jobs – 9 Openings This Week

Automotive Technical Support Representative
Howell Ventures Ltd —Upper Kingsclear, NB
- Full-time
- Bilingual
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
1d

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Bilingual Collections Representative (FR/EN)
goeasy —Pickering, ON
Perform outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers. Fully Bilingual in English and French.
$22–$29 an hour
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Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
$19.75 an hour
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Automotive Technical Support Representative

Howell Ventures Ltd
Upper Kingsclear, NB

Quick apply

Job details

Full-time
1 day ago

Benefits

Extended health care
Dental care
Paid time off
Vision care
On-site parking

Skills

Bilingual
Automotive repair
Customer service
Microsoft Office
Driving
Automotive diagnostics
Communication skills
Mechanical knowledge
Driving Licence

Full job description

Position Summary

As an Automotive Technical Support Representative, you’ll be the go-to expert for customers, distributors, technicians, and sales teams looking for product guidance and technical solutions. If you enjoy solving problems, talking shop, and helping others succeed, this role is for you! We’re looking for someone with strong automotive knowledge, excellent communication skills, and a passion for troubleshooting mechanical and technical issues quickly, professionally, and with confidence.

Key Responsibilities:

Provide technical support via phone, email, and online communication platforms
Assist customers with product installation, troubleshooting, diagnostics, and warranty inquiries
Interpret automotive applications, specifications, and compatibility information
Research and resolve technical product issues in a timely manner
Maintain detailed records of customer interactions and technical cases
Collaborate with engineering, quality control, sales, and product management teams
Stay current on automotive technologies, products, and industry trends
Support training initiatives and contribute to technical documentation and FAQs
Deliver exceptional customer service while maintaining professionalism under pressure

Qualifications Required:

Strong automotive mechanical knowledge and troubleshooting experience
Excellent verbal and written communication skills
Customer service experience in an automotive environment
Ability to multitask and manage priorities effectively
Proficiency with computer systems and Microsoft Office applications

Preferred:

Automotive technician certification or equivalent experience
Experience with aftermarket automotive parts or OEM support
Knowledge of automotive electrical systems and diagnostics
Experience using CRM or ticketing systems
Bilingual abilities are considered an asset

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
Vision care

Application question(s):

Do you located a 45 minutes or less drive from Upper Kingsclear, New Brunswick, Canada

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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Automotive Technical Support Representative

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