fredericton, nb desk agent Jobs – 4 Openings This Week

Front Desk Agent
Quality Inn & Suites Amsterdam- Fredericton —Fredericton, NB
- $15.90–$16.90 a year
- Part-time
- Bilingual
- Customer service
- English
- Vision care
Quick apply
Guest Service Agent
Holiday Inn Express & Suites Fredericton —Fredericton, NB
- From $16.25 an hour
- Part-time
- Sales
- Customer service
- Hotel
Quick apply
Front Desk Agent
Days Inn Oromocto —Oromocto, NB
- From $15.90 an hour
- Part-time
- Customer service
- Word processing
- Hotel
Quick apply
9d

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Guest Service Agent - Marriott on the Falls
Marriott on the Falls —Niagara Falls, ON
Demonstrated reading comprehension ability to assist guests with hotel and local tourism information. Promoting room upgrades, hotel amenities, and local…
$18.20 an hour
Quick apply
Front Desk Agent / Night Auditor
Holiday Inn Express & Suites Aurora —Aurora, ON
Assist guests with information about hotel amenities, services, and local attractions. Hotel discounts through the IHG employee travel program.
$18.90–$19.90 an hour
Quick apply
1d

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Front Desk Agent

Quality Inn & Suites Amsterdam- Fredericton
Fredericton, NB

Quick apply

Job details

Permanent | Part-time

Benefits

RRSP match
On-site gym
Vision care

Skills

Bilingual
French
Customer service
English
Communication skills

Full job description

Job description

The Front Desk Agent ensures guest satisfaction through courteous interactions, prompt problem-solving, and effective communication. They are also responsible for maximizing room sales by converting potential clients into guests. The role involves managing all front desk operations, including guest check-in/out, reservations, telephones, and handling payments, in line with hotel policies.

Key Duties & Responsibilities:

Adhere to hotel policies and procedures.
Maximize revenue by converting inquiries into bookings.
Accurately register guests and handle room assignments.
Coordinate VIP and special requests.
Operate front desk systems, process payments, and balance shift totals.
Handle room reservations, respond to emails, and manage inventory.
Maintain records, including guest registration and billing.
Assist with housekeeping coordination and maintain positive working relationships.
Perform basic maintenance tasks as needed.
Ensure a clean and organized front and back office.
Report guest complaints or security issues.
Provide local area information and transportation details.

Skills & Qualifications:

Strong interpersonal and communication skills.
Ability to sell and negotiate.
Proficiency in English; knowledge of French is a plus.
Basic maintenance skills.
Eligibility to work in Canada.

Competencies:

Customer Focus
Teamwork
Problem Solving
Professionalism
Reliability

Physical Requirements:

Ability to stand for long periods and lift up to 25 pounds occasionally.

Pay: $15.90-$16.90 per year

Benefits:

On-site gym
RRSP match
Vision care

Ability to commute/relocate:

Fredericton, NB E3C 2M6: reliably commute or plan to relocate before starting work (preferred)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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