fredericton, nb hotel & accommodations guest services staff Jobs – 7 Openings This Week

Guest Services Agent
Hilton Garden Inn Downtown Fredericton —Fredericton, NB
- $19.31 an hour
- Weekends as needed
- Bilingual
- Customer service
- Front desk
- Store discount
- Wellness program
Quick apply
1d
Guest Experience Expert
Marriott International, Inc —Fredericton, NB
- $20.58 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Front Desk Agent
Best Western Plus Fredericton Hotel & Suites —Fredericton, NB
- From $17.50 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
Quick apply
Front Desk Agent
Days Inn Oromocto —Oromocto, NB
- From $15.90 an hour
- Part-time
- Customer service
- Word processing
- Hotel
Quick apply
Night Auditor
Marriott International, Inc —Fredericton, NB
- $21.58 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
6d
Night Auditor
Radisson Kingswood Hotel —Hanwell, NB
- $16–$17 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Paid time off
Quick apply
3d

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Guest Services Agent

Hilton Garden Inn Downtown Fredericton
Fredericton, NB

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Store discount
Wellness program
On-site gym
Dental care
Discounted or free food
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Bilingual
Customer service
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Hilton Garden Inn Fredericton Downtown is looking for a full-time Guest Services Agent to join our team. If you would enjoy working in the best work environment in the city, have the ability to identify and resolve guest-related concerns, and are adaptable to changing demands, this opportunity will allow you to grow and develop your skills!

Responsibilities:

Assist with the daily operations of the Guest Service Department ensuring that every guest internal and external receives prompt and courteous service
Maintain room security through effective policy and procedures regarding key control, guest check-in, and handling incoming telephone calls
Ensure effective check-in and check-out procedures are followed for details and standards
Inform and follow up with any necessary departments to ensure that all requests for cots, cribs, suites, rooms, packages, etc . are delivered upon
Actively participate in the prompt and courteous handling of all guest requests, including but not limited to: check-in, check-out, reservations, telephone messages, inquiries, luggage, billing issues, and no-show complaints
Effectively communicate with co-workers as needed, to ensure that guest expectations are exceeded
Maximize room revenue by following revenue management strategies and techniques as directed by the Guest Services Manager
Follows shift checklists to ensure all duties are completed in a timely manner
Must maintain proper balance and knowledge of daily transactions and float responsibilities*

Qualifications:

Able to work as a team player
Highly organised and time efficient
Related experience with Front Desk operations an asset
High proficiency in operation of computers, experience using the Opera reservation system an asset
Able to handle difficult situations, accommodate special requests
Professional in appearance and demeanour
Excellent communication skills
Able to maintain a flexible work schedule, including evenings and weekends
Able to work effectively in a fast paced environment with minimal supervision
Must be able to speak both official languages, additional languages would be an asset

Pay: $19.31 per hour

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Life insurance
On-site gym
On-site parking
Store discount
Vision care
Wellness program

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in fredericton, nb

Guest Services Agent

Guest Experience Expert

Front Desk Agent

Front Desk Agent

Night Auditor

Night Auditor

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