greater toronto area, on customer support representative Jobs – 1293 Openings This Week

Customer Support Representative
UMI Group Inc. —Mississauga, ON
- $48,000–$56,000 a year
- Full-time
- Microsoft Excel
- Inventory management
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
12d
Customer Service Representative
Atlas Packaging —Scarborough, ON
- $50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Customer Service Representative (Contract)
W. Smith & Co. ltd —Toronto, ON
- $20.40 an hour
- Full-time
- Oracle
- Customer service
- Microsoft Office
Quick apply
Sales Account Representative
Uline —Mississauga, ON
- $75,000–$100,000 a year
- Full-time
- Sales
- No experience needed
- Presentation skills
- Mileage reimbursement
- Designated paid holidays
4d
Customer Service Representative
PEAK PRODUCTS MANUFACTURING —Richmond Hill, ON
- From $24 an hour
- 8 hour shift
- Hybrid work
- Bilingual
- Customer service
- English
Quick apply
Customer Service Representative
Career Connections Canada Inc. —North York, ON
- $40,000–$42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Customer Service Representative (Transportation industry)
Flex Recruitment Group —Concord, ON
- $22 an hour
- 8 hour shift
- Customer service
- English
- Typing
Quick apply
2d
Customer Service Representative (Manufacturing)
Nova Staffing Inc —Markham, ON
- $65,000–$75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Customer Service Representative (Transportation industry)
Flex Recruitment Group —Concord, ON
- $22 an hour
- 8 hour shift
- Customer service
- English
- Typing
Quick apply
5d
Customer Service Representative
Canadian Bearings Ltd. —Mississauga, ON
- $50,000–$55,000 a year
- On call
- Bilingual
- Customer service
- English
- Paid time off
Order Entry / Customer Service Representative
Van der Graaf —Vaughan, ON
- $50,000–$58,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Disability insurance
- Dental care
Quick apply
2d
Technical Support & Customer Success Representative (12:00pm-8:00pm)
WeVend —North York, ON
- $45,000–$55,000 a year
- 8 hour shift
- Hybrid work
- Bilingual
- English
- Communication skills
- Wellness program
- Dental care
Quick apply
Customer Care Representative
Metergy Solutions —Toronto, ON
- $25 an hour
- Monday to Friday
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
6d
Customer Service Representative
CTG Brands Inc —Vaughan, ON
- $40,000–$45,000 a year
- Weekends as needed
- CRM software
- Customer service
- ERP systems
- Dental care
- Tuition reimbursement
Quick apply
Customer Service Agent
MobileSentrix Canada Inc —Vaughan, ON
- $18–$20 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
4d
customer service parttime REMOTE
Neolife —Toronto, ON
- $17.20–$33.23 an hour
- Contract
- Bilingual
- Spanish
- Sales
- Work from home
- Flexible schedule
Quick apply
1d
Customer Service Rep I
Porcelanosa USA —Vaughan, ON
- $21.64–$26.45 an hour
- Temporary
- Spanish
- Customer service
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Customer Service Representative
Dream Star Bedding Co. (2004) Ltd —Toronto, ON
- From $20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
6d
client support representative - systems
CCFS Accounting Services Inc. —Oakville, ON
- $36 an hour
- Overtime
- English
- No university degree
- Communication skills
Customer Service Representative
BMO Financial Group —Toronto, ON
- $34,750–$47,250 a year
- Part-time
- Sales
- No experience needed
- Communication skills
- Tuition reimbursement
- Life insurance
3d
Customer Service Manufacturing
Nexus Staffing —North York, ON
- $23.50 an hour
- Temporary
- Customer service
- ERP systems
- No university degree
Quick apply
3d
Customer Service Representative (CSR)
RG Henderson —Markham, ON
- $24–$26 an hour
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Client Service Representative 2 (Ontario)
Custom Health Inc —Mississauga, ON
- $25–$30 an hour
- Remote
- Computer Science
- Customer service
- English
Quick apply
CSR (Customer Service Representative)
Alnamo Corp —Brampton, ON
- $45,000–$50,000 a year
- Temporary
- Customer service
- English
- Bachelor's
Quick apply
3d
Route Trainee - Mississauga - UniFirst Canada
UniFirst —Mississauga, ON
- From $1,100 a week
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
- Tuition reimbursement

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Customer Support Representative

UMI Group Inc.
Mississauga, ON

Quick apply

Job details

Full-time
12 days ago

Benefits

Extended health care
RRSP match
Disability insurance
Dental care
Paid time off
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Microsoft Excel
Inventory management
Supply chain
Microsoft Office
High school diploma or GED
Organizational skills
Class G Licence
Communication skills

Full job description

We are currently seeking a Customer Support Representative to work out of our office in Mississauga, Ontario.

At the UMI Group, our mission is to understand and exceed the unique needs and expectations of our clients in the mobile and industrial sectors. By leveraging our expertise, industry knowledge, and cutting-edge technologies, we provide innovative solutions that drive operational efficiency, productivity, and profitability for our customers. Our commitment to excellence extends beyond delivering superior products and services. We prioritize building strong, long-term partnerships with our clients, based on trust, collaboration, and mutual success.

Through our brands: Hose Technology, Multi-Flow Solutions and Hetronic Canada, we are able to offer solutions to Original Equipment Manufactures, distributors, aftermarket sales and end users. Our reputation was built in fluid conveyance, and this has since extended to fluid power and controls.

Our fluid conveyance offering ranges from end user hose replacements right through to full hydraulic conveyance kitting for some of North America’s largest OEMs. We also offer full hydraulic system servicing, both on site and in our shop. Our engineering department can help with the smallest of requests right up to designing and building large power units. Our drive to sell and service the best brands in the world has established our relationship with Hetronic Radio Remotes, by being Hetronic Canada, our clients can now lean on the UMI Group for support in radio remotes and electrical controls.

The Customer Support Representative will be responsible for managing inventory levels directly at customer locations, ensuring optimal stock levels and seamless operations. This role requires regular visits to customer sites to monitor inventory, place replenishment orders, and maintain strong relationships with customers. The Customer Support Representative will be the primary point of contact for customers, addressing their inventory needs and providing real-time solutions to inventory challenges. They will also build hydraulic, pneumatic, and industrial hose assemblies to customer specifications and support custom manufacturing services.

Why Join Us?

Matching RRSP Program
Great company culture
Career advancement opportunities
Comprehensive medical, dental, and vision benefits
Company events
Boot Allowance
Referral bonus program
On-site parking

Responsibilities:

Onsite Inventory Management:

Visit customer locations regularly to monitor and manage inventory levels.
Perform physical inventory counts and audits to ensure accuracy.
Place replenishment orders based on customer demand, usage patterns, and inventory policies.
Adjust inventory levels as needed to prevent stockouts or overstock situations.

Customer Relationship Management:

Serve as the primary onsite representative for VMI (Vendor-Managed Inventory), maintaining strong, positive relationships with customers.
Understand customer requirements and expectations to provide tailored inventory solutions.
Act as liaison between the customer and the UMI team to address customers opportunities to create value for them.
Actively pursue potential customers to drive business growth and expand market reach.
Communicate regularly with customers to review inventory status, address concerns, and provide updates.

Coordination with Internal Teams:

Coordinate with internal teams (e.g., procurement, logistics, customer service) to manage the entire supply chain process.
Provide feedback to internal teams to improve inventory processes and customer satisfaction.

Problem Resolution:

Address and resolve any onsite inventory discrepancies or issues in real-time.
Proactively identify potential inventory challenges and take corrective actions to prevent disruptions.
Collaborate with customers to develop and implement solutions for any inventory-related problems.

Process Improvement:

Identify opportunities to improve onsite inventory management processes and enhance customer satisfaction.
Implement best practices for inventory management, including efficient space utilization, labeling, and product rotation.
Participate in continuous improvement initiatives related to VMI and supply chain management.

Compliance and Documentation:

Ensure all inventory management activities comply with customer policies, industry regulations, and company standards.
Maintain accurate and up-to-date records of inventory levels, transactions, and customer interactions.
Assist in audits, reviews, and reporting requirements related to onsite inventory management.
All other duties as required.

Shop Support Duties:

Build hydraulic, pneumatic, and industrial hose assemblies to customer specifications
Provide exceptional, attentive, and courteous customer service through phone, email, and in‑person interactions, ensuring customer needs are understood and addressed with appropriate solutions.
Follow all procedures and safety protocols to ensure safe and consistent operations.
Seek opportunities to improve customer service quality and enhance operational efficiency.
Respond promptly to customer inquiries, needs, and concerns, ensuring expectations are met
Assist with cycle counts and inventory
Perform other duties as assigned·

Qualifications:

High school diploma, GED, or equivalent.
Two or more years of experience in inventory management, supply chain management, or a related role, with a preference for onsite or fieldwork experience.
Valid G class license and the ability to travel regularly to customer sites.
Strong organizational skills and attention to detail.
Ability to work independently and manage time effectively while on customer sites.
Excellent communication and interpersonal skills.
Proficiency in using inventory management software and Microsoft Office Suite (especially Excel).
Problem-solving skills and the ability to handle unexpected challenges.
Ability to lift and move inventory items as required (may include manual handling of products).

At the UMI Group Inc., Multi Flow Solutions Inc., and Hose Technology we are committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. We welcome and encourage applications from all qualified candidates, including women, persons with disabilities, Indigenous peoples, members of visible minorities, and individuals of diverse sexual orientations, gender identities, and gender expressions.

If you require accommodation at any stage of the recruitment process, please reach out to our Human Resources Department at [email protected] or 519-822-0080 and we will work with you to meet your needs.

We thank all applicants for your interest in our company and for taking the time to apply. Only those selected for an interview will be contacted. If you are not successful this time, we encourage you to apply to future opportunities with us.

Job Type: Full-time

Pay: $48,000.00-$56,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have a valid G Class Driver's License?
Are you legally entitled to work in Canada?
Can you describe your working experience with hydraulic hoses, crimpers and manifolds? (These answers will be reviewed by the hiring manager).
What is your salary expectation for the position?

Work Location: In person

Quick apply

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Route Trainee - Mississauga - UniFirst Canada

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