About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Coordinator, Corporate Services
The Corporate Services Coordinator plays a key role in delivering exceptional workplace and operational support that enables a seamless employee and visitor experience. This role contributes to the efficiency and effectiveness of Corporate Services by coordinating day-to-day office operations, workplace services, and administrative activities.
What You’ll Be Doing:
General Office Administration
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Serve as a key point of contact, delivering responsive and professional support to employees, consultants, and visitors.
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Supporting building operations-related requests submitted through Corporate Services Help Desk.
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Assist Corporate Services Manager to document and maintain Corporate Services SOPs.
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Maintain contact files for Corporate Services department.
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Prepare routine reports, including occupancy data and other departmental metrics, as required.
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Conduct new hire orientations and building tours.
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Provide back-up coverage at reception as needed.
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Provide general support and complete other duties assigned with an effort to build collaborative working relationships across departments and teams.
Facilities
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Assist in managing maintenance requests (office furniture repairs, climate control, burnt out light bulbs etc.).
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Conduct building inspection at least two times a week to proactively identify facility-related issue and reporting noted deficiencies to Corporate Services Manager.
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Coordinate and oversee service vendors supporting building operations and maintenance, including HVAC, mechanical, electrical, elevator systems, waste management, and general building repairs.
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Assist Corporate Services Manager in managing FindMe/office floor plans.
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Support workplace relocation and office move activities as required.
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Assist Corporate Services Manager in managing desk booking and seat allocation to employees.
Invoicing, Purchasing and Accounts
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Process and upload facilities and utilities-related invoices to Concur Invoice with proper coding.
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Order general facilities supplies on a monthly and ad-hoc basis including cleaning supplies.
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Review expense reports and re-class as required.
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Produce Purchase Requests.
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Liaise with vendors on scheduling of services, requests, and billing.
Security
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Assist with the creation of employee and consultant access badges, as needed.
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Coordination of security equipment maintenance.
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Assist with after office hours security and/or facilities inquiries.
Project Management
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Support on-site events in partnership with internal stakeholders helping to deliver positive and engaging experiences.
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On-site event coordination in partnership with internal stakeholders.
Health and Safety, and Emergency Response
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Coordination of employee ergonomic assessments.
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Monthly inspection of all on-site health and safety supplies and equipment.
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Support Health & Safety committee and Fire Warden program by participating in committee meetings, inspections, and related events.
What You Bring:
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One to three years of experience in corporate services, facilities coordination, office administration, workplace operations, or a related field.
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Facilities-related certifications and/or designations (e.g., IFMA, BOMI) are considered an asset.
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Post-secondary education in Facilities Management, Office Administration, or a related discipline.
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Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
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Experience using accounting, expense management, or procurement systems (e.g., SAP Concur) is an asset.
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Working knowledge of workplace operations, building maintenance processes, vendor management, and basic budgeting principles.
Who You Are:
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A strong communicator with exceptional interpersonal skills and the ability to build positive working relationships across all levels of the organization.
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Comfortable collaborating with employees, leaders, vendors, and external service providers in a professional and service-oriented manner.
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Highly organized with strong planning, coordination, and time management skills.
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A proactive and resourceful professional who demonstrates initiative, accountability, and sound judgment.
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Able to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
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Skilled in developing, maintaining, and analyzing tracking spreadsheets, reports, and operational data.
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Customer-focused with a commitment to delivering a positive workplace experience and high-quality service.
Salary Range: $65,000 – $72,000 CAD + additional rewards as part of the total compensation package.
This role will require to be in office 5 days per week at the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
