Hamilton, On Hotel front desk supervisor Jobs – 10 Openings This Week

Front Desk Supervisor / Night Auditor
Hilton Garden Inn Hotel —Mississauga, ON
- $20.06–$22.60 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
Front Office Supervisor
Holiday Inn Express & Suites Mississauga Toronto Southwest —Mississauga, ON
- $41,000–$46,000 a year
- Full-time
- Hotel
- Dental care
- Vision care
Quick apply
Front Desk Associate- Delta Guelph Conference Centre, Guelph, ON
Delta Guelph Conference Centre, Guelph, ON —Guelph, ON
- $19.39–$19.40 an hour
- Full-time
- Basic math
- Hotel
- High school diploma or GED
- Employee assistance program
- Flexible schedule
Quick apply
Night Auditor
Comfort Inn Brantford —Brantford, ON
- $19.13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Front Desk Supervisor
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Front Desk Manager
Marriott International, Inc —Toronto, ON
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Front Desk Supervisor / Night Auditor

Hilton Garden Inn Hotel
Mississauga, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Dental care
Paid time off
On-site parking

Skills

Bilingual
Hospitality
Multilingual
Customer service
Organizational skills
Multi-line phone systems
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Job Summary
We are seeking a dedicated and professional Front Desk Supervisor / Night Auditor to oversee guest services during evening hours. This role is vital in ensuring a seamless check-in and check-out experience, maintaining high standards of hospitality, and managing front desk operations overnight. The ideal candidate will possess excellent customer service skills, strong organizational abilities, and a welcoming demeanor to enhance guest satisfaction and support hotel operations.

Duties

Greet guests warmly and efficiently handle check-in and check-out procedures.
Manage multi-line phone systems to answer inquiries, make reservations, and provide information.
Assist guests with requests, complaints, and special accommodations to ensure a positive experience.
Monitor security and safety protocols throughout the night shift.
Maintain accurate records of guest transactions and billing information.
Coordinate with housekeeping and maintenance teams to address guest needs promptly.
Ensure the front desk area remains organized, clean, and professional at all times.
Support administrative tasks such as reporting nightly activities and preparing shift reports.
Uphold hotel policies and procedures consistently to ensure compliance.

Experience

Previous experience in hotel front desk operations or hospitality is preferred.
Strong customer service background with excellent communication skills.
Experience handling multi-line phone systems and guest inquiries effectively.
Multilingual or bilingual abilities are highly desirable to assist diverse guests.
Familiarity with hotel management software and reservation systems is a plus.
Knowledge of phone etiquette, guest services, and hospitality standards is essential. This role offers an opportunity to be part of a dynamic team dedicated to delivering exceptional guest experiences during overnight hours. The successful candidate will demonstrate professionalism, attentiveness, and a proactive approach to hospitality service excellence.

Pay: $20.06-$22.60 per hour

Benefits:

Dental care
On-site parking
Paid time off

Work Location: In person

Quick apply

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hotel front desk supervisor jobs in hamilton, on

Front Desk Supervisor / Night Auditor

Front Office Supervisor

Front Desk Associate- Delta Guelph Conference Centre, Guelph, ON

Night Auditor

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