At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you.
Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a team and inspiring others? If you're ready for outdoor adventures and meeting amazing new people, join us at Copper Point Resort in the breathtaking Columbia Valley. Let's create unforgettable experiences together!
JOB SUMMARY:
As a team our goal is to create unforgettable, picture-perfect experiences for our guests. Your role in that goal is very important! As a server at Elements- Copper Point Resort, your main objective is to provide quality service to each person while they are on site. Whether you are serving them an uplifting breakfast or a culinary adventure for dinner, we want them to leave remembering what a positive experience you helped create for them.
JOB RESPONSIBILITIES:
- Take food & beverage orders;
- Enter orders accurately on POS system, maintain accurate bills and collect payments;
- Maintain cleanliness of the work areas and equipment in front and back areas of the restaurant and banquet facilities according to resort standards;
- Maintain complete knowledge of service requirements such as detailed menu selections, ingredients, prices, station assignment and table settings;
- Maintain complete knowledge and comply with all departmental policies and service procedures;
- Check cleanliness and condition of assigned station and service areas;
- Greet guests as they arrive and assist them with seating when necessary;
- Open and serve wine/champagne bottles in accordance with departmental standards;
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times;
- Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately;
- Handle guest complaints and ensure guest satisfaction in conjunction with the Supervisor and/or Manager;
- Complete opening, closing and cleaning side duties as assigned;
- Adhere to payment, cash handling and credit policies/procedures;
QUALIFICATIONS:
You are a team player who is excited to create a great experience for the guests of Elements! You are positive, driven and have a ‘glass half full’ outlook on life. Your other traits include:
- A passion for customer service and a strong attention to detail;
- Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity;
- Ability to work under pressure in a fast-paced work environment;
- Excellent organizational, communication and interpersonal skills;
- Friendly and pleasant demeanour, courteous, self-motivated, and professional;
- Ability to work efficiently with minimal supervision, independently and as part of a team;
- Ability to work different shift hours;
REQUIREMENTS:
- Serve it right certification;
- Knowledge of Silverware system is preferred, but not a must;
- Previous serving experience is preferred;
- Basic bartending knowledge preferred
WHO WE ARE:
- Copper Point Resort is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Stony Plain, Grande Cache, Valemount and Invermere.
WHAT WE OFFER:
- A great work environment with opportunities for development and career advancement within Copper Point Resort and the INNHotels family of hotels;
- A competitive compensation package;
- Staff events and seasonal discounts on local adventure activities;
- Hotel Discounts as part of the INNHotels family of hotels;
- The opportunity to live and work in the beautiful Columbia Valley;
- Staff accommodation available.
This is a fantastic opportunity to gain valuable experience and be part of a dynamic team.
If you're ready to make a difference and enjoy a rewarding seasonal role, we want to hear from you!
Apply now and be part of our exciting journey!
Job Types: Full-time, Fixed term contract, Seasonal
Pay: $18.25 per hour
Benefits:
- Company events
- Discounted or free food
- On-site gym
- On-site parking
Application question(s):
- We do NOT offer LMIA, sponsorship, or PR assistance. Do you require LMIA, sponsorship, or PR assistance to work in Canada?
Experience:
- Serving: 1 year (required)
Licence/Certification:
- Serving It Right (required)
Work Location: In person
