Tartan Homes
Job Title: Home Inspector
Reports to: Customer Service Manager
Wage: $38.00/hour
Location: Various Locations – Russell to Stittsville
Vacancy Status: This is an active job opening. Tartan Homes is actively hiring for this position.
About Us
Tartan is an Ottawa new home builder that has been building in communities across Canada’s capital for more than 50 years. Tartan homes are built better, look better, and live better - setting them apart from other builders. With high quality finishes, standard finished basements and more, it’s no wonder Tartan Homes are in a class all their own!
As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.
At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.
Building integrity, quality, and community together.
About this Role
The Home Inspector is responsible for the overall delivery of the home inspection initiative for Tartan Homes. The Home Inspector, in coordination with the Customer Service Manager, is responsible for designing and carrying out policies and procedures that support the home inspection process in our Tartan communities.
Key Responsibilities:
- Ensure homes are constructed in accordance with approved plans, applicable building standards, Tarion requirements, and company quality expectations through inspections conducted throughout the construction and post-closing lifecycle.
- Champion a positive homeowner experience by leading pre-delivery inspections, warranty reviews, conciliations, and other homeowner meetings, providing clear communication and professional guidance throughout the process.
- Identify deficiencies, construction concerns, and warranty-related issues, and provide detailed recommendations to support timely resolution and uphold workmanship standards.
- Act as a liaison between Construction, Customer Service, Service Technicians, trades, and homeowners to facilitate issue resolution, align expectations, and ensure corrective work is completed effectively.
- Support continuous quality improvement by collaborating with Construction teams and leadership to identify recurring issues, promote accountability, and maintain consistency across all communities.
- Prepare and maintain accurate inspection records, reports, and work orders to support service delivery, regulatory compliance, and informed decision-making.
- Monitor and verify the completion of repairs and corrective actions, ensuring deficiencies are addressed appropriately and customer concerns are resolved.
- Manage escalated homeowner concerns and complex warranty matters, working with internal stakeholders to achieve fair and timely resolutions.
- Conduct all inspections and investigations with a focus on quality assurance, customer satisfaction, regulatory compliance, and the mitigation of organizational risk and liability.
- Perform other duties consistent with the responsibilities and objectives of the role.
Knowledge, Skills and Abilities:
- Minimum five years of experience in residential construction.
- Knowledge and understanding of the Provincial Building Code, the Provincial Building Code Act, Provincial Plumbing Code, Fire Code and applicable Municipal, Provincial and Federal laws.
- Extensive knowledge of home building industry.
- Strong customer service skills in dealing with homeowners.
- Good verbal and written communications skills.
- Ability to coordinate several simultaneous tasks while maintaining a positive attitude and flexible work style.
- Good organizational skills with ability to meet deadlines.
- Current valid certifications in Working at Heights, Forklift, Propane and Natural Gas, First Aid, WHMIS 2015 and Health and Safety Awareness would be a strong asset.
- Self-motivated with ability to work well independently, and a willingness to learn.
Physical/Sensory Effort/Work Environment
- Providing service to several people or departments, working under many simultaneous deadlines
- Sitting or standing for long periods of time at workstation
- Overtime may be required as tight deadlines approach with home closings.
- Exposure to extreme weather and the elements. Working outdoors to inspect the exterior of the house and property.
Accommodation Requests
The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.
In accordance with Accessibility for Ontarians with a Disabilities Act, we’re committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to [email protected] with your request.
Thank You for Considering Tartan Homes
Thank you for your interest in joining Tartan Homes. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Tartan Homes and are not eligible for compensation. AI may be used to screen and assess candidates.
