Kanata, On Hotel Jobs – 119 Openings This Week

Guest Services Manager
MasterBUILT Hotels Ltd. —Kanata, ON
- $52,000–$56,000 a year
- Full-time
- Sales
- Inventory management
- Customer service
Quick apply
Assistant General Manager
TownePlace Suites by Marriott, Ottawa Barrhaven —Ottawa, ON
- $45,000–$55,000 a year
- Weekends as needed
- Bilingual
- Sales
- English
- Paid time off
Quick apply
Night Auditor/Guest Service Associate
Wingate by Wyndham Kanata West Ottawa —Kanata, ON
- $19.60–$20.60 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
- Vision care
Quick apply
4h
Room Attendant-Part-Time
Sheraton Ottawa Hotel —Ottawa, ON
- From $24 an hour
- Part-time
- Bilingual
- Hotel
- High school diploma or GED
Quick apply
1d
Night Auditor
Homewood Suites by Hilton —Kanata, ON
- $17.50–$18.00 an hour
- 8 hour shift
- Customer service
- Hotel
- In-person
Quick apply
15h
Hotel Front Desk Clerk
Holiday Inn express & Suites Downtown Ottawa East —Ottawa, ON
- $17.60–$20.00 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
2h
Night Auditor
Marriott International, Inc —Ottawa, ON
- $29.34 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
Andaz Front Desk Host
Andaz Ottawa —Ottawa, ON
- $21.22 an hour
- Weekends as needed
- Hotel
- Presentation skills
- Front desk
13d
Guest Service Agent (Part Time)
AC Marriott Ottawa —Ottawa, ON
- From $23.99 an hour
- Part-time
- Bilingual
- Customer service
- English
- Store discount
- Wellness program
Quick apply
Front Desk Agent
Bark Avenue Pet Spa —Ottawa, ON
- $18.25–$22.00 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Store discount
- Flexible schedule
Quick apply
10d
Guest Service Manager
Holiday Inn & Suites Kanata —Kanata, ON
- $60,000–$64,000 a year
- Weekends as needed
- Serving
- Windows
- Hotel
Quick apply
14d
Guest Service Agent
Sandman Hotel Group —Ottawa, ON
- $21.90 an hour
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Room Attendant- FT and PT
Sandman Hotel Group —Ottawa, ON
- $21.40–$22.00 an hour
- Part-time
- No experience needed
- Hotel
- Communication skills
- Dental care
- Employee assistance program
Quick apply
1d
Guest Service Agent (Part-Time)-Moxy Ottawa Downtown
RIMAP Hospitality —Ottawa, ON
- $23.40 an hour
- Part-time
- Bilingual
- Customer service
- English
- Paid time off
- Flexible schedule
Quick apply
8d
Night Auditor - Courtyard By Marriott
HCC (Ottawa) LP. —Ottawa, ON
- $25.96 an hour
- Full-time
- Hotel
- Restaurant
Quick apply
1d
Laundry Attendant (Part Time - Weekends)
AC Marriott Ottawa —Ottawa, ON
- From $23.29 an hour
- Part-time
- Bilingual
- Heavy lifting
- Customer service
- Store discount
- Dental care
Quick apply
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- $20.05 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Room Attendant - Hilton Garden Inn
Bona Hospitality —Gloucester, ON
- $22.58 an hour
- Part-time
- Hospitality
- English
- Hotel
Quick apply
Cleaner / Concierge
Apollo Property Management —Ottawa, ON
- $21 an hour
- Full-time
- Heavy lifting
- Hotel
- High school diploma or GED
Quick apply
6d
Housekeeping Associate
MasterBUILT Hotels Ltd. —Kanata, ON
- Weekends as needed
- Heavy lifting
- Hotel
- High school diploma or GED
Quick apply
Host - Support Staff Metcalfe hotel
Gray Collection —Ottawa, ON
- Part-time
- Bar
- Hotel
- Restaurant experience
- Profit sharing
Quick apply
Housekeeper Casual
Compass Group Canada Ltd —Nepean, ON
- $18.87 an hour
- Part-time
- English
- Hotel
- Organizational skills
Quick apply
5d
Valet Attendant
Marriott International, Inc —Ottawa, ON
- $18.94 an hour
- Full-time
- Bilingual
- No experience needed
- English
7d
Guest Service Agent Part-time Fairfield Kanata
Silver Hotel Group —Ottawa, ON
- $20.16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Housekeeping Supervisor
Walia Group of Companies —Kanata, ON
- $17.70–$18.00 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d

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Guest Services Manager

MasterBUILT Hotels Ltd.
Kanata, ON

Quick apply

Job details

Full-time

Skills

Sales
Inventory management
Customer service
High school diploma or GED
Hospitality Management
Accounting
Payroll
Budgeting
Leadership
Communication skills
Hotel experience

Full job description

MasterBUILT® Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Platinum winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.

Microtel Inn & Suites by Wyndham is an all-new construction, limited service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years – an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

New Opportunity:

GUEST SERVICES MANAGER

Microtel Inn & Suites by Wyndham Kanata, ON

The Guest Services Manager will anticipate and exceed the needs of guests and team members. They will manage and model superior customer service while controlling costs and contributing to the property’s rate and revenue strategy.

RESPONSIBILITIES:

Operations:

Act as the property manager on duty when assigned to do so
Take the appropriate action to respond to guest needs and maintain positive guest relations at all times
Assist the General Manager or their designate to ensure all reporting and analysis is completed and communicated in a timely manner
Participate in revenue management activities and monitor the PMS to ensure that all rates and applicable rate codes are loaded correctly
Participate in site sales, sales and marketing activities and serve as a key identifier of business leads among customers and broader market
Take part in weekly/daily management meetings
Assist the General Manager or their designate in hiring staff
Ensure new employees go through complete orientation and are provided with required training
Has in place an on-going training program for all front desk personnel
Assist the General Manager or their designate to ensure that all policies, procedures, legislative requirements are followed with regard to personnel, security, cash handling, guest relations, safety, etc.
Perform any additional duties or responsibilities as delegated by the General Manager or their designate

Leadership:

Ensure all staff are working to agreed, realistic activity plans and appraised on an annual basis in line with company policy
Brief and debrief staff, hold regular departmental meetings, actively encourage communication with other departments within the hotel
Ensure adequate supply of materials and equipment in accordance with the departmental budget
Liaise with the General Manager or their designate in the hiring and orientation of all staff
Ensure that standards of punctuality, staff appearance and dress are maintained at all times in accordance with MasterBUILT policies
Encourage teamwork and innovative ideas to develop a motivated work force
Carry out the duties of an absent staff member and/or assist in another department as necessary

Ensure all staff are competent in the safe and effective use of equipment/chemicals in accordance with manufacturer’s instructions
Ensure compliance with company and house rules
Work and communicate in a professional and ethical manner with colleagues assisting where necessary

Customer Service

Monitor customer service levels and coach employees with alternative methods of responding to customer requests
Monitor customer satisfaction ratings and develop plans to maintain or increase customer satisfaction as required

Sales and Marketing

Implement marketing initiatives that align with hotel branding in collaboration with corporate sales
Increase visibility of the hotel by actively participating in the community and community events
Serve as a key sales lead generator for corporate sales

QUALIFICATIONS:

Experience Required

Minimum of 3 years’ working experience in the hotel industry, demonstrating progression with each career move
1-2 years’ experience in a leadership capacity
Previous exposure accounting functions such as expenses, payroll and budgeting
Previous experience with inventory management

Mission Critical Competencies

Ability to demonstrate being both a leader and team player
Superior written and verbal communication skills
Excellent customer service and interpersonal skills
Ability to set and monitor goals and provide status updates as required
Ability to set priorities for self and others in the hotel
Project planning capabilities coupled with time management and organization techniques
A fun, positive attitude with a sense of humour

Desired Education

A High School Diploma or GED required
A Diploma in Hospitality Management considered an asset

MASTERBUILT OFFERS:

A compensation package that provides incentives and rewards performance
A flexible benefits package that supports various personal/family situations and work environments
A rewarding corporate culture that fosters a positive team and family spirit
A cooperative management team that is strategic and forward thinking
A fast-paced environment with opportunities for advancement

TO APPLY:

To apply send all resumes to https://masterbuilthotels.bamboohr.com/careers/963. We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please. Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.

Quick apply

Refine Your Search

hotel jobs in kanata, on

Guest Services Manager

Assistant General Manager

Night Auditor/Guest Service Associate

Room Attendant-Part-Time

Night Auditor

Hotel Front Desk Clerk

Night Auditor

Andaz Front Desk Host

Guest Service Agent (Part Time)

Front Desk Agent

Guest Service Manager

Guest Service Agent

Room Attendant- FT and PT

Guest Service Agent (Part-Time)-Moxy Ottawa Downtown

Night Auditor - Courtyard By Marriott

Laundry Attendant (Part Time - Weekends)

Front Desk Agent - Hotel Operations

Room Attendant - Hilton Garden Inn

Cleaner / Concierge

Housekeeping Associate

Host - Support Staff Metcalfe hotel

Housekeeper Casual

Valet Attendant

Guest Service Agent Part-time Fairfield Kanata

Housekeeping Supervisor

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