Join a Team That’s Redefining Healthcare
About Us:
We’re not your average clinic. At Bailey Health, we combine evidence-based medicine with innovative therapies to deliver a higher standard of preventative and integrative care.
Across our four growing brands—Bailey Health, DexaCan, Gentle Procedures Kelowna, and Precision Clinic Kelowna—we specialize in:
- Integrative Oncology Support
- IV Nutrient Therapy
- Men’s Health & Wellness
- Women’s Health & Wellness
- Hormone Optimization
- Minor Surgical Procedures (e.g., vasectomy, circumcision)
We are seeking an experienced Office Administrator to primarily support our Director of Patient Care and clinic operations. This role is ideal for someone who thrives in a fast-paced, patient-centered environment and wants to contribute meaningfully to a modern, multidisciplinary healthcare team.
About You:
You’re not just looking for a job—you’re looking to make an impact. You:
- Are an experienced administrator (experience in patient services, clinic operations and healthcare administration is an asset)
- Possess strong communication skills - you can communicate clearly, confidently and compassionately with patients and providers in person, on the phone, and over email
- Can multitask efficiently without sacrificing attention to detail
- Take initiative and adapt quickly in a dynamic clinic setting
- Are motivated to grow professionally and expand your skill set
- Bonus - are already proficient with InputHealth EMR (or eager to learn quickly)
Why Join Us?
Bailey Health is a private healthcare clinic, not part of the MSP system. This allows us to focus on quality care, unrushed appointments, and exceptional patient experiences.
What this means for you:
- Work in a premium, patient-first environment where quality—not quantity—is the priority
- Take pride in being part of a clinic known for consistent 5-star service
- Support providers who have the time to truly connect with patients
- Grow your skills through supportive leadership and advanced training opportunities
- Contribute to meaningful health outcomes every day
Position Requirements:
- 3+ years of professional administrative experience
- Previous experience in a medical clinic setting and EMR systems preferred
- Strong customer service skills, comfortable supporting patients both in person and virtually
- Highly proficient with computer systems, email, and digital file management, with the ability to quickly learn and effectively use new software and technology platforms
- Ability to maintain confidentiality, professionalism, and accuracy at all times
- Previous experience in sales is an asset
Responsibilities (Include but Are Not Limited To):
- Greet and assist patients, ensuring a welcoming and professional front-desk experience
- Manage electronic medical records with accuracy and confidentiality
- Schedule, reschedule, and confirm appointments efficiently
- Handle patient calls and inquiries with professionalism and warmth
- Collect payments and respond to billing-related questions
- Manage yearly memberships and renewals
- Support all other clinic operations and administrative tasks as needed
Apply Now:
Ready to join a progressive team that’s redefining private healthcare? Please apply with your resume through Indeed and we will reach out if we think you are a good fit!
Pay: From $26.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
