kelowna, bc hotel front office manager Jobs – 9 Openings This Week

Guest Services Manager
Four Points by Sheraton Kelowna Airport —Kelowna, BC
- $22 an hour
- Part-time
- Hotel
- First Aid Certification
- Front desk
- Dental care
- Employee assistance program
Quick apply
Bell Attendant
Penticton Lakeside Resort & Conference Centre —Penticton, BC
- From $18.25 an hour
- Temporary
- Heavy lifting
- Customer service
- Hotel
- Dental care
Quick apply
Reservations Agent
Sparkling Hill Resort —Vernon, BC
- From $18.50 an hour
- Weekends as needed
- Customer service
- English
- Hotel
- Store discount
- Disability insurance
Quick apply
7d
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $21–$23 an hour
- Part-time
- Customer service
- No experience needed
- Microsoft Office
- Wellness program
- Relocation assistance
Quick apply
8d
Seasonal Guest Services Supervisor
Eldorado Resort —Kelowna, BC
- $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- First Aid Certification
Quick apply
Guest Service Manager
Sandman Hotel Group —Penticton, BC
- $47,000–$49,000 a year
- Full-time
- Microsoft Office
- Hotel
- Computer skills
- Dental care
- Employee assistance program
Quick apply
22h
Night Auditor
Hampton Inn & Suites by Hilton Kelowna Airport —Kelowna, BC
- $21–$22 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Hotel
- Dental care
Quick apply

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Reservations Agent
Sparkling Hill Resort —Vernon, BC
Confident telephone manner and email correspondence. Previous experience in hotel reservations is not required, although an asset. Schedule to fit your needs.
From $18.50 an hour
Quick apply
7d
Front Desk Agent
Siesta Suites —Kelowna, BC
Ensure that hotel revenue balances between the property management system and the credit card processing company. First Aid/CPR certification is an asset.
Quick apply
5d

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Guest Services Manager

Four Points by Sheraton Kelowna Airport
Kelowna, BC

Quick apply

Job details

Part-time

Benefits

Extended health care
Dental care
Employee assistance program

Skills

Class 5 Licence
First Aid Certification
Front desk
Leadership
Hotel experience
Office experience

Full job description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton Kelowna Airport is currently looking to fill the role of Guest Services Manager.

Located near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO!

What will you be doing?
As a Guest Services Manager, you will show your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey. This position primarily involves evening shifts.

Support the Dual Property Front Desk Manager with all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
Handle guest concerns and react quickly, tracking and notifying proper departments to guarantee memorable moments for our guests
Ensures compliance with all Front Office policies, brand standards, online training and procedures
Monitor work hours, scheduling and vacation planning of Front Office associates while adhering to budgeted labour costs based on hotel occupancy and work volumes
Participate in recruitment, selection, training and performance management of Front Office team members
Attend various meetings and hotel functions as relating to the Front Office function in lieu of the Dual Property Front Office Manager; Assists in conducting regular Department meetings and training sessions
Complete managerial tasks such as scheduling, payroll, performance management & coaching
Ensure, all service standards and procedures are adhered to
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training
Audits on stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need
Must be available to cover shifts for sick calls & emergencies
Available to work varied shifts: days, evenings, weekends and holidays
Operate Hotel shuttle in a safe manner in accordance with the Motor Vehicle Act
Ensure shuttle operations are running efficiently during shift
Additional duties as assigned by management

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

1 years’ Front Office experience in a leadership position
Hotel experience required
Service focused personality is essential and previous leadership experience required
Valid first aid an asset
Class 5 drivers license
Highly organized with an attention to detail
Prior experience working with Lightspeed ( Marriott) or related system an asset
Proven ability to build and maintain good relationships guests and associates
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds

Perks:

Staff Accommodation
Extended Health and Dental Benefits
Employee and Family Assistance Program
World-wide accommodation and dining discounts with Marriott
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!

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Quick apply

Refine Your Search

hotel front office manager jobs in kelowna, bc

Guest Services Manager

Bell Attendant

Reservations Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Seasonal Guest Services Supervisor

Guest Service Manager

Night Auditor

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