Kimberley, Bc Desk agent Jobs – 6 Openings This Week

Front Desk Agent
The Northstar Group —Kimberley, BC
- $18.50–$22.00 an hour
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
6d
Front Desk Agent - Union
St Eugene Golf Resort & Casino —Cranbrook, BC
- $20.49 an hour
- Full-time
- Hospitality
- Microsoft Office
- Hotel
Quick apply
9d
Front Desk Agent
Heritage Inn Hotel —Cranbrook, BC
- From $17.85 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
8d
Night Audit - Union
St Eugene Golf Resort & Casino —Cranbrook, BC
- $21.49 an hour
- Night shift
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
9d

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Guest Service Agent/ Night Auditor- Skyline Hotel
Canadian Niagara Hotels —Niagara Falls, ON
Perform overnight front desk operations, including guest arrivals, departures, and responding to guest inquiries during the overnight shift.
$18.20 an hour
Quick apply
14h
GUEST SERVICE AGENT (FULL TME)
Sheraton Parkway Toronto North Hotel —Richmond Hill, ON
Must have valid SmartServe certification. Handles incoming calls for room reservations when Reservations department is closed. Job Types: Full-time, Permanent.
$17.77 an hour
Quick apply
19h

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Front Desk Agent

The Northstar Group
Kimberley, BC

Quick apply

Job details

Part-time | Full-time
6 days ago

Benefits

Extended health care

Skills

Customer service
Microsoft Office
High school diploma or GED
Hospitality Management
Organizational skills
Communication skills

Full job description

As a Front Desk Agent at Mountain Spirit Resort and Spa, you'll be the first point of contact for our guests, ensuring they have a warm and welcoming experience from check-in to check-out. You'll manage reservations, handle guest and owner inquiries, and provide exceptional customer service. Your role is critical in creating a positive and memorable experience for both our guests and our owners.

Job Title: Front Desk Agent

Location: Mountain Spirit Resort and Spa, Kimberley, British Columbia

Department: Front Office

Reports To: Front Office Manager

Key Responsibilities:

Guest & Owner Services: Welcome guests & owners with a friendly demeanor, check them in and out efficiently, and manage room assignments.
Reservations: Handle phone and online reservations with both guests & owners, ensuring accurate input of guest information into the system.
Customer Support: Address guest & owner inquiries, concerns, and complaints promptly and professionally, providing solutions to ensure guest satisfaction.
Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled promptly.
Billing: Process payments, manage guest folios, and ensure accurate billing.
Security: Monitor security systems, report any suspicious activities, and ensure the safety of guests and staff.
General Administration: Maintain the front desk area, manage keys, and handle administrative tasks as required.

Qualifications:

High school diploma or equivalent; additional qualifications in hospitality management are a plus.
Previous experience in a customer service or front desk role, preferably in the hospitality industry.
Excellent communication and interpersonal skills.
Proficiency in hotel management software and Microsoft Office Suite.
Ability to work flexible hours, including weekends and holidays.
Strong organizational skills and attention to detail.
A positive attitude and a commitment to providing exceptional guest service.

Hours:

32-40 hours per week. Some weekends may be required.

Pay: $18.50-$22.00 per hour

Benefits:

Extended health care

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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desk agent jobs in kimberley, bc

Front Desk Agent

Front Desk Agent - Union

Front Desk Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Night Audit - Union

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