Job Overview:
Reporting to the Supervisor, Credit and Collections, as our Deductions Coordinator you will be responsible for managing all Customer Deductions that are assigned and provide administrative support to the Deductions team.
This position will be based out of our Lunenburg facility and would require the successful candidates to be on site 3 days of the week (Tuesday-Thursday), the remainder of the days can be worked remotely.
Essential Duties and responsibilities
- Processing customer deductions according to established policies and procedures, to ensure that targeted deduction levels are maintained.
- Process valid trade deductions based on contract in a timely manner
- Dispute and actively resolve invalid deductions by following Standard Operating Procedures
- Foster strong relationships with sales team to ensure compliance with customer contract to mitigate overspending and potential fraud
- Maintains relationships with customers, staff, vendors and clients.
- Observes confidentiality of client and business matters
- Maintain appropriate documentation and backup to support valid deductions & post audits
- Prepare and review year-end trade accruals for customer accounts
- Process Customer payments
Qualifications
- 3–5 years of administrative experience preferred; new graduates with relevant education or transferable experience are welcome.
- Post-secondary education in Business or Administration, with a solid understanding of basic accounting principles.
- Demonstrated administrative support experience, including data gathering, information compilation, and preparation of financial reports.
- Proficient in Microsoft Excel and other software, with the ability to learn new systems quickly and stay organized in a fast-paced, high-volume environment.
- Strong communication, teamwork, relationship-building, problem-solving, and process improvement skills.
- Customer focused, passion for putting the customer at the heart of each decision.
- Team-oriented, enjoys collaborating with team members within and outside of their own teams
Current employees please note: this position is referral bonus eligible! See our policy for more details.
What's in it for you?
Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await.
- Competitive Salary
- Heath, dental & vision coverage
- Pay for performance incentives
- Employee & Family assistance programs
- Wellness Programs
- Retirement Planning
- Supplemental Parental Leaves
- Disability Support
- Family friendly Flex policies & Summer hours
- Volunteer hours
- Learning and mentorship opportunities
- Safety focused work environment
About High Liner Foods
Founded in 1899 in Lunenburg, Nova Scotia, High Liner Foods has grown from a small salt fish company into a leading North American processor and marketer of value-added frozen seafood. Our trusted brands — including High Liner, Fisher Boy, Mirabel, Sea Cuisine, C.Wirthy & Co, Mrs. Paul’s, Van de Kamp’s, and Icelandic Seafood — are enjoyed by families, restaurants, and institutions across Canada and the United States.
Guided by our purpose of Reimagining Seafood to Nourish Life, we combine over a century of expertise with innovation, consumer insight, and responsible practices to deliver high-quality seafood people can trust.
At High Liner Foods, we are a people-first organization. We invest in our employees through development opportunities, collaborative teamwork, and a culture where safety, well-being, and growth are priorities. Whether in our offices, plants, or distribution teams, our people work together to deliver excellence and drive the future of seafood.
Our Values
Serve with Purpose – We put our customers and consumers at the heart of everything we do, creating quality products that help to nourish lives and foster connections that go beyond the plate.
Do the Right Thing – We lead with integrity, act responsibly, and make choices that support our people, our partners, and our planet. .
Innovate & Reimagine – We challenge the norm, embrace fresh ideas, and turn innovation into impact.
All Hands on Deck – Powered by people and driven by purpose, we lead with courage, hold one another accountable, and celebrate as a team
Ready to make waves with us? Join High Liner Foods and help shape the future of seafood.
To learn more please visit our Career (https://www.highlinerfoods.com/careers)/LinkedIn (https://www.linkedin.com/company/high-liner-foods/life/1912d874-96c4-46ea-9926-6b046d103a17/?viewAsMember=true)/Indeed (https://ca.indeed.com/cmp/High-Liner-Foods/about) page
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