ob Posting TitleBusiness Development Account ManagerJob Description
Business Development Account Manager – USA
RNF Pet Products Inc. | Canada-Based | U.S. Market Responsibility
About RNF Pet Products Inc.
RNF Pet Products Inc. is a Canadian manufacturer of premium pet products, dedicated to developing innovative, high-quality solutions that enrich the lives of pets and their families. Specializing in boutique-style private label and branded dog treats, including our flagship brand Cookie Pal, our products are crafted with 100% human-grade ingredients in a certified human food manufacturing facility.
We are committed to quality, sustainability, and responsible manufacturing, using ethically sourced ingredients and biodegradable packaging produced in a certified Zero Waste facility.
As RNF continues to expand its presence across North America, we are seeking a commercially driven Business Development Account Manager – USA to be based in Canada and lead business development and account growth across the United States.
Position Overview
The Business Development Account Manager – USA will be responsible for developing and expanding RNF Pet Products' U.S. customer base, with a primary focus on securing new retail opportunities, developing relationships with U.S. buyers, and growing sales with national and regional retailers.
This is a Canada-based role with a strong U.S. market focus. The successful candidate will work closely with RNF's leadership, sales, product development, supply chain, and operations teams in Canada while serving as a key commercial representative in the U.S. market.
The ideal candidate will have an established network of U.S. retail contacts and a demonstrated ability to open doors with buyers, category managers, distributors, and retail decision-makers.
This role is particularly suited to an entrepreneurial sales professional who is comfortable building a market from the ground up, managing long sales cycles, negotiating commercial agreements, and converting opportunities into sustainable revenue.
Key ResponsibilitiesU.S. Business Development & Account Growth
- Develop and execute a comprehensive business development strategy for the U.S. market.
- Identify, prospect, and secure new business opportunities with U.S. national, regional, specialty, grocery, mass, club, e-commerce, and pet retailers.
- Establish and maintain relationships with U.S. buyers, category managers, purchasing teams, distributors, brokers, and senior retail decision-makers.
- Build and maintain a strong pipeline of qualified U.S. retail opportunities.
- Expand distribution and sales within existing U.S. accounts.
- Develop strategic account plans focused on revenue growth, profitability, distribution, and long-term customer relationships.
- Identify opportunities for branded, private-label, and new product programs within U.S. retail.
Retailer & Customer Management
- Lead customer presentations, buyer meetings, line reviews, category reviews, and new product presentations.
- Coordinate new item introductions, product launches, retailer onboarding, and commercialization activities.
- Manage pricing discussions, negotiations, promotional opportunities, and commercial agreements.
- Work with customers to understand category needs, assortment opportunities, pricing expectations, and competitive positioning.
- Develop and present regular business reviews to key U.S. customers and RNF leadership.
- Maintain strong relationships throughout the customer organization, from buyers and category managers through senior retail leadership.
Sales Strategy & Market Development
- Research and identify high-potential U.S. retailers, distributors, and strategic partners.
- Monitor U.S. pet industry trends, competitive activity, consumer behavior, pricing, and category developments.
- Provide recommendations to RNF leadership regarding U.S. market opportunities, product assortment, pricing, packaging, and go-to-market strategy.
- Analyze sales, forecasts, inventory, promotional performance, and customer data to identify opportunities and risks.
- Develop sales forecasts and provide regular pipeline and revenue updates.
- Work cross-functionally with RNF's Canadian operations to ensure customer requirements can be supported operationally.
Cross-Border Collaboration
- Act as the primary commercial link between U.S. customers and RNF's Canadian headquarters.
- Collaborate with Supply Chain, Procurement, Operations, Finance, R&D, Quality, and Marketing to support U.S. customer requirements.
- Coordinate customer requirements relating to product specifications, packaging, forecasting, lead times, logistics, pricing, and compliance.
- Support the successful execution of U.S. customer programs from initial opportunity through commercialization and ongoing account management.
Travel & Market Representation
- Travel regularly throughout the United States for customer meetings, buyer presentations, trade shows, distributor meetings, and business development activities.
- Attend relevant U.S. pet, food, retail, and consumer-product industry events.
- Represent RNF professionally in the U.S. marketplace and build the company's brand and commercial presence.
Qualifications
- 5–10+ years of experience in Business Development, National Account Management, Key Account Management, or Sales within CPG, pet products, food, household goods, or related consumer industries.
- Demonstrated experience selling into the U.S. retail market.
- Existing relationships or demonstrated access to U.S. retail buyers, category managers, distributors, or other relevant decision-makers is strongly preferred.
- Proven track record of opening new accounts and generating measurable revenue growth.
- Experience working with national or regional retailers and complex buying organizations.
- Strong understanding of U.S. retail buying processes, category management, merchandising, forecasting, promotions, and vendor requirements.
- Experience with retailer portals, new item setup, commercialization, and compliance processes.
- Strong negotiation, presentation, communication, and relationship-management skills.
- Strong commercial and financial acumen, with the ability to evaluate margins, pricing, volume opportunities, and account profitability.
- Ability to analyze sales data and translate insights into actionable business strategies.
- Highly self-motivated, entrepreneurial, and comfortable working independently.
- Strong organizational skills with the ability to manage multiple customers, opportunities, and long sales cycles.
- Willingness and ability to travel extensively throughout the United States as business requirements dictate.
- Ability to work effectively with a Canadian-based leadership and operations team while managing U.S.-based customers.
Key Success Measures
Success in this position will be measured by the individual's ability to:
- Build a qualified U.S. sales pipeline.
- Secure new U.S. retail accounts.
- Generate incremental U.S. revenue.
- Expand distribution within existing accounts.
- Develop and maintain strategic relationships with U.S. retail decision-makers.
- Deliver profitable account growth.
- Successfully launch new products and programs with U.S. customers.
- Establish RNF as a recognized and credible supplier within the U.S. pet and consumer products marketplace.
Compensation & Engagement
Employment Type: Full-Time
Location: Canada-Based – Remote/Hybrid
Market Responsibility: United States
Compensation: $88,635.36 – $155,000 per year, commensurate with experience and qualifications, plus applicable performance incentives.
This role requires regular travel to the United States for customer meetings, trade shows, retailer presentations, distributor meetings, and business development activities.
Why Join RNF?
This is an exciting opportunity to join a growing Canadian pet products company at a pivotal stage of North American expansion.
The successful candidate will have significant autonomy and the opportunity to build RNF's U.S. retail business, establish high-value customer relationships, and directly influence the company's growth strategy.
You will work closely with RNF leadership in Canada while having ownership of developing and expanding a significant international market.
How to Apply
If you are an accomplished sales and business development professional with a proven track record of growing U.S. retail accounts and building strategic customer relationships, we would like to hear from you.
Please submit your resume along with a brief summary outlining:
- Your experience managing or developing U.S. retail accounts
- Key U.S. retailer relationships you have developed
- Examples of new business or revenue growth you have generated
- Your experience within the pet, food, CPG, or related consumer-products industry
Work Location: Canada-Based | Remote/Hybrid
U.S. Market: United States
Travel: Regular travel throughout the United States
Pay: $88,635.36-$155,000.00 per year
Benefits:
Work Location: Hybrid remote in Etobicoke, ON M9W 1R6
