Moncton, Nb Driver's mate Jobs – 2 Openings This Week

Clerk
Armour Transportation Systems —Moncton, NB
- Full-time
- Customer service
- Microsoft Office
- Organizational skills
Quick apply

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Clerk

Armour Transportation Systems
Moncton, NB

Quick apply

Job details

Full-time

Skills

Customer service
Microsoft Office
Organizational skills
Computer skills
Communication skills

Full job description

Description

Join the Armour Team Today!

Position Overview: The Overage, Shortage & Damage Clerk (OS&D Clerk) is responsible for monitoring, investigating, and resolving all freight discrepancies, including overages, shortages, and damages. This role ensures accurate documentation, timely communication, and effective coordination between dock staff, drivers, carriers, and customers.

The OS&D Clerk maintains detailed records, supports the claims team as required, and supports operational integrity by identifying issues, preventing recurring errors, and contributing to efficient freight flow. A strong attention to detail, problem‑solving ability, and commitment to customer service are essential for success in this position.

Location: Moncton, NB
Schedule: Monday - Friday | 8:00am - 5:00pm

Responsibilities:

Review Armour and interline manifests daily for any discrepancies and update in system
Download pictures each morning and email to head office
Review the OS&D report each morning
Take inventory of the OS&D section each morning to ensure you have information on the freight
Work on any "freight no bills" product that is on the dock ASAP to get the freight moving to the customer
Contact shipper/interline for return auth for all refused freight from customers within the proper time frame
Write up paperwork for any return product and give to data entry to be inputted
Ensure return freight properly labelled
Do dock walks in the morning and afternoon
Ensure the OS&D cage is kept clean and tidy
Reply to emails and phone messages in a timely manner

Qualifications:

Essential Competencies:

High attention to detail and strong organizational skills.
Strong customer service skills
Excellent written and verbal communication.
Ability to investigate and analyze discrepancies.
Basic knowledge of transportation documents (BOLs, manifests, proof of delivery).
Ability to work in a fast-paced environment and manage multiple tasks.

Technical Skills

Computer literacy and a strong understanding of Microsoft Office are required.
Experience and understanding of the Truck Mate system are considered an asset.

Working Conditions:

Fast-paced environment.
A high volume of communication, including via email and phone.
Require team work and collaboration

Quick apply

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