Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!
Who we're looking for:
We are currently seeking an Area Manager for the Field Sales team within St. John's, Newfoundland. This role is directly responsible for delivering monthly, quarterly, and yearly sales targets for Revenue, Internet, Video and Wireless, reporting to Sr. Manager, Field Sales.
What you'll do:
- Manage and develop internal sales staff to ensure all budgets are met for all residential KPIs.
- Motivate, inspire, and provide strong leadership to sales staff.
- Develop and implement sales plans to ensure that sales and revenue numbers are obtained.
- Manage Sales Reps who conduct and manage the following activities: door-to-door, MDU Portfolio Management, External partner relationships and staffing special events.
- Provide ongoing coaching, guidance, and monitoring.
- Communicate with other departments and other Rogers companies in relation to current projects and issues.
- Document best practices and ensure constant evolution of the team.
- Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated and as outlined in company policies.
What you'll bring:
- Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation.
- Post-secondary school education.
- A demonstrated sales background, with a minimum 5 years of telecommunications or related industry.
- Previous experience managing a direct team is preferred.
- Demonstrated leadership and team building skills.
- Strong knowledge of the multi-family unit market is preferred
- Previous experience with Salesforce or other CRM platforms is preferred.
- A team player with a proven ability to coach, motivate and inspire a team.
- Strong interpersonal and communication skills.
- A valid driver's license and a vehicle is required (some travel required).
- Strong computer skills, with excellent knowledge of Microsoft Office applications, Word, Excel, and PowerPoint.
- Demonstrated passion for this new and innovative product, as well as the ability to articulate its’ competitive advantage.
What's in it for you:
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Discounts:
- Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Company matching contributions to charities you support
- Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First:
- Priority in applying to internal roles of interest
- Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with
Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.
Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 22 Austin St. (5142), St. John's, NL
Travel Requirements: Up to 50%
Background Check(s) Required: Canadian Criminal Record Check and Driver's Abstract
Posting Category/Function: Sales & Door-to-door
Requisition ID: 338559
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Customer Experience
