New Brunswick Technical support specialist Jobs – 20 Openings This Week

Provincial Technical Services Specialist
Canadian Mental Health Association of New Brunswick —New Brunswick
- Weekends as needed
- Computer Science
- Customer service
- Maintenance
I.T. Support Specialist - Level 2
Mount Allison University —Sackville, NB
- Evenings as needed
- Heavy lifting
- Maintenance
- Microsoft Office
Application Specialist
JDI IT —Moncton, NB
- $61,000–$85,500 a year
- Full-time
- Customer service
- Maintenance
- SQL
Product Support Specialist
Kent Building Supplies —Saint John, NB
- Full-time
- No university degree
- Quality Control
- Agile
AI Integration and Automation Specialist
Government of New Brunswick —New Brunswick
- $67,600–$94,406 a year
- Full-time
- Azure
- Computer Science
- Engineering
Technical Industrial/Electrical Specialist
Rexel Utility —Fredericton, NB
- Full-time
- AutoCAD
- Sales
- Customer service
Quick apply
Business Analyst
Eastbridge Business Services —Saint John, NB
- $4,557–$6,452 a month
- Full-time
- Microsoft Powerpoint
- Computer Science
- Analysis skills
Quick apply
7d
Network Operations, Specialist
Xplore Inc —Woodstock, NB
- Full-time
- Maintenance
- Databases
- Communication skills
Quick apply
4d
Application Specialist, Payroll
JDI IT —Saint John, NB
- $61,000–$85,000 a year
- Full-time
- Computer science
- Computer Science
- Finance
Senior IT Infrastructure Specialist
Irving Oil —Saint John, NB
- $78,048–$105,365 a year
- Full-time
- Azure
- Computer Science
- Writing skills
Quick apply
3d
HVAC Technical Specialist
EMCO HVAC/EMCO CVC —Fredericton, NB
- $65,000–$95,000 a year
- Full-time
- System design
- English
- Analysis skills
Quick apply
3d
Technical Sales Specialist - Control Valves
Atlantic Controls —Saint John, NB
- Hybrid work
- Bachelor's
- Travel
- Communication skills
Quick apply
Technical Industrial/Electrical Specialist
Rexel Atlantic —Fredericton, NB
- AutoCAD
- Customer service
- Computer literacy
Quick apply
6d
Refractory Technical Specialist, Ironmaking & Reheat
RHI Magnesita —Canada
- $150,000–$170,000 a year
- Full-time
- Engineering
- Presentation skills
- Bachelor's
9d
Sales Representative - Manitoba & Ontario
PeopleWork YYC —Canada
- $100,000–$300,000 a year
- Full-time
- CRM software
- Sales
- Public speaking
- Paid time off
Quick apply
5d

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I.T. Support Specialist - Level 2
Mount Allison University —Sackville, NB
The Information Technology Support Specialist - Level 2 will provide support to the Mount Allison University community and external clients with whom the…
Provincial Technical Services Specialist
Canadian Mental Health Association of New Brunswick —New Brunswick
A valid Work Permit is mandatory for temporary residents. Coordinate with vendors and shared-service partners; track contracts, renewals, and license.

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Provincial Technical Services Specialist

Canadian Mental Health Association of New Brunswick
New Brunswick

Apply Now

Job details

Full-time

Skills

French
Desktop support
System administration
Data integration
Defect resolution root cause analysis
Computer Science
Incident management
Data validation techniques
Supplier management experience
Customer service
Data quality assurance
Encryption
Case management software
Maintenance
English
Microsoft Exchange
Windows
Network infrastructure
Change management
SQL
Personal Health Information Protection Act (PHIPA) requirements
EMR/EHR
DHCP
Incident response
Continuous improvement
Network management
JavaScript
Decision making
IT project management
Azure AD
Customer service orientation
Vendor relationship management
DNS
Contracts
SharePoint
APIs
MacOS
Risk assessment
Root cause analysis
Cybersecurity
Personal Information Protection and Electronic Documents Act (PIPEDA)
TypeScript
Communication skills
Intune
Time management
Mobile devices
Identity & access management
Network security
Information Technology
VPN

Full job description

Position: Provincial Technical Services Specialist – NB-IYS

Location: New Brunswick, Preferably On-site, Permanent Full-Time

About CMHA of NB

The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is part of a nationwide,

voluntary organization that that envisions a country where mental health is a universal human right.

CMHA of NB work is guided by the mission of ensuring that all people in New Brunswick experience
good mental health and well-being.

CMHA of NB is STEADFAST and has long fought to improve the state of mental health in New

Brunswick, yet acknowledges that the work is ongoing and remains committed to this important task.
CMHA of NB is INCLUSIVE and strives for all people in New Brunswick to see themselves represented

and served by CMHA of NB. The organization values the voice of those who have experienced mental

illness and recognize a diverse range of mental health approaches.

CMHA of NB is PROACTIVE, with leaders who value action over mere talk, and is committed to

innovation and forward-thinking to continually address and improve mental health in New Brunswick.

Furthermore, CMHA of NB is COMPASSIONATE, approaching its mission with empathy, care, love, and
kindness.

CMHA of NB, being COLLABORATIVE, mobilizes and marshals resources, partners, and people to

come together to realize necessary changes in our communities and in the mental health system in

New Brunswick. CMHA of NB provides a wide range of services and supports to people who are
experiencing mental illness, their families, friends, and the public. One of the core goals of these

services is to help people with mental illness develop the personal tools to lead meaningful and

productive lives.

Position Summary:
The Provincial Technical Services Specialist is the backbone of NB-IYS’s technology operations.
This position provides technical support and expertise across NB-IYS’s digital tools, data systems,
and technology infrastructure. The role manages endpoints and networks across multiple sites,
and ensures secure, reliable delivery of digital services (EHR/EMR, CRM, telehealth, collaboration,
data tools), enabling smooth service delivery for youth, families, and staff.
The position standardizes and scales technical services across partners, advances cybersecurity
and privacy, and contributes to projects that improve access and outcomes for youth.
This role blends hands-on technical work, vendor and project management, privacy/security
stewardship, and exceptional customer service to a diverse mix of clinicians, peer supporters,
administrators, and community partners.

Key Responsibilities:

Technical Operations, IT Support & Troubleshooting
• Own incident, request, and problem management; resolve escalations and chronic issues;

maintain expected response/resolution times and service continuity.

Support users with issues related to system configurations, integrations, identity access,

networking, and application performance.

Provide hands-on support to resolve technical issues related to digital tools, devices,

applications, connectivity, and user access.

Investigate and resolve complex technical problems that require deeper analysis, root -cause

identification, or coordination with partners and vendors.

Support staff across multiple sites with technology needs, ensuring minimal disruption to

their work.

Provide advanced support for Windows/Mac endpoints, mobile devices (MDM),

printers/peripherals, and A/V in clinical and community settings.

System Administration & Platform Management
• Administer and maintain core systems, including identity and access management, Microsoft

365 (Exchange, Teams, SharePoint), and related platforms.

Configure and manage user accounts, permissions, security settings, devices, and data

integrity across multiple systems.

Manage backups, updates, patches, endpoint protection, system maintenance tasks,

configuration baselines, and system health and performance monitoring.

Support line-of-business applications (EHR/EMR, CRM, case management, eReferral),

ensuring uptime, role-based access, and data integrity.

Data & Integration Support
• Assist with integrating systems and ensuring they work well together; for example, syncing

data between applications or supporting secure workflows across multiple tools.

Support data platforms, including user access, data validation, basic troubleshooting, and

ensuring reliable data flows between systems.

Maintain data quality, resolve data errors, and support processes that rely on accurate and

consistent information.

Technology Infrastructure Support
• Support the setup and maintenance of devices, networks, secure connectivity, and on-site

equipment, including workstations, Wi-Fi, meeting room technology, and peripherals.

Work with partners and vendors to ensure stable and secure technology across service sites.
Identify opportunities to improve reliability, performance, and user experience across the

technology environment.

Oversee site connectivity, Wi-Fi, firewalls, and secure remote access; coordinate with

Internet Service Providers and partner IT teams.

Ensure reliable audio/visual and telehealth setups for clinical rooms and virtual care delivery.
Maintain asset inventory, equipment lifecycle, and technology standards across multiple

sites.

Documentation, Training & Continuous Improvement
• Manage and maintain service desk tools, user guides, Knowledge Base articles, quick

reference materials, self-service portals, and onboarding/offboarding processes.

Provide targeted training to staff and partners on using digital tools and data systems;

deliver floor-walking support during go-lives and upgrades.

Improve processes, support models, and configuration approaches as the NB-IYS network

grows.

Create and maintain SOPs, runbooks, and system diagrams, and technical

documentation.

Champion accessibility and inclusive design in all user-facing solutions.

Security & Privacy
• Implement and monitor controls aligned with PHIPAA (NB), PIPEDA, and organizational

policies.

Conduct security awareness activities, access audits, and incident-response coordination;

support Privacy Impact Assessments (PIAs) and Threat Risk Assessments (TRAs).

Maintain logs, audit trails, and compliance evidence; participate in tabletop exercises and

disaster recovery testing.

Projects & Vendor Management
• Serve as technical lead on provincial rollouts, migrations, and new site activations; manage

timelines, risks, and change control.

Coordinate with vendors and shared-service partners; track contracts, renewals, and license

compliance.

Contribute to technology roadmaps and continuous improvements.

Qualifications:
• Diploma/degree in Information Technology, Computer Science, or related field (or equivalent

experience).

Minimum 5 years experience in technical services/IT operations with multi-site or

healthcare/community-service environments preferred.

Proven experience with:

o Microsoft 365 & Azure AD/Entra ID (Exchange, Teams, SharePoint, Intune), identity
management, SSO/MFA.

o SQL, JavaScript, TypeScript
o Endpoint management (Windows/macOS), imaging, patching, EDR/AV.
o Networking & security (firewalls, VPN, VLANs, Wi-Fi, DNS/DHCP, certificates).
o Clinical or case management platforms (EHR/EMR/CRM), telehealth/A/V, and secure data

integrations (APIs/ETL).

Proficiency in both English and French languages is an asset.
A valid Work Permit is mandatory for temporary residents.
Residency in New Brunswick (NB) or willingness to relocate is mandatory.
A new Criminal Record and Vulnerable Sector Check is mandatory.

Core Competencies:

Interpersonal Relationship

Networking

Communication

Service Orientation

Self-Development

Accountability

Values, Ethics, Integrity

Equity, Diversity and Inclusion (EDI)

Financial Acumen

Flexibility

Self-Management and Resilience

Teamwork and Collaboration

Leadership and developing others

Strategic Thinking

Project Management

Change Management

Creative Problem Solving & Decision Making

Knowledge, Skills, & Abilities:

Strong understanding of privacy legislation and health data handling (PHIPAA NB, PIPEDA),

role-based access, encryption, and auditability.

Excellent troubleshooting, root-cause analysis, and service orientation.
Clear written and verbal communication; able to translate technical topics for non-technical

audiences.

Organized, proactive, and comfortable juggling operational needs with project delivery.

Other Attributes:
• Passionate about mental health advocacy and community well-being.

High emotional intelligence and empathy in leadership.
Commitment to ethical and evidence-based practices.

Working Conditions:

Work Environment:

o Primarily based in an office setting with flexibility for remote work as needed.
o Regular travel within New Brunswick to attend meetings, community events, and

community partners engagements.
o Collaborative and team-oriented work culture, with engagement across multiple

departments and external partners.

Work Hours:

o 37.5 hours per week.
o Occasional evening and weekend work may be required.
o Flexibility in schedule to balance organizational needs with work-life balance.

Physical & Mental Demands:

o Requires sustained periods of sitting, working at a computer, and attending virtual or in-
person meetings.

o Fast-paced environment with multiple priorities, requiring strong time management and
decision-making skills.

o Emotional resilience needed when handling sensitive mental health-related topics and
high-stakes advocacy.

o High level of accountability, requiring creative thinking and problem-solving.

Health & Safety Considerations:

o Regular adherence to occupational health and safety policies, especially when attending

community sites or working with vulnerable populations.
o Exposure to emotionally charged situations and discussions, requiring strong self-care

practices and support mechanisms.

How To Apply:

Please submit your resume and cover letter in one PDF file to [email protected].

CMHA of NB is committed to building a skilled and diverse workforce that reflects the New

Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity
for all persons, and are committed to including and reflecting the population we serve. CMHA of

NB encourages applicants to identify as belonging to one of the designated groups of the

Employment Equity Act. Preference shall be given to those who demonstrate they are among the
most qualified as stated above. Employment Equity Act

We thank all those who apply; however, only those selected for further consideration will be contacted.

Apply Now

Refine Your Search

technical support specialist jobs in new brunswick

Provincial Technical Services Specialist

I.T. Support Specialist - Level 2

Application Specialist

Product Support Specialist

AI Integration and Automation Specialist

Technical Industrial/Electrical Specialist

Business Analyst

Network Operations, Specialist

Application Specialist, Payroll

Senior IT Infrastructure Specialist

HVAC Technical Specialist

Technical Sales Specialist - Control Valves

Technical Industrial/Electrical Specialist

Refractory Technical Specialist, Ironmaking & Reheat

Sales Representative - Manitoba & Ontario

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