Department: Justice
Location: HALIFAX
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 02-Jul-26 (Applications are accepted until 11:59 PM Atlantic Time)
The Workers’ Compensation Appeals Tribunal is an independent tribunal which hears and decides appeals from final decisions of the Workers’ Compensation Board (WCB). The Tribunal is governed by the Workers’ Compensation Act of Nova Scotia and is the final level of appeal within the workers’ compensation system.
You are responsible for providing a broad range of clerical support services to the Tribunal and responsible for the administration of a high volume of appeals during various stages of the appeal process.
This position reports to the Supervisor, Office Services.
Some of your responsibilities will include:
- Assist in the scheduling of hearings, conference calls, monitoring deadlines and requests for additional information
- Transcribing and creating a variety of documents including appeal decisions and correspondence
- Maintaining an established filing and case management system to ensure accuracy of appeal information
- Photocopying claim file documents
- Contacting appeal participants, as required
- Responding to and directing incoming calls, e-mails, and inquiries
- Providing front desk and telephone reception relief
As the successful candidate, you will have four years of related clerical/administrative assistant experience. An equivalent combination of education and experience will be considered. Exposure to a legal environment is considered an asset.
For this position, your competency and experience in a computerized environment with proficient keyboarding, dictation transcription experience and a working knowledge of case management systems is required. You must demonstrate skill and competency in computer applications (such as word processing, spreadsheets, electronic mail and calendars). You are skilled at managing electronic and hard copy filing systems. You are self-motivated, detail-oriented and effective at working independently under minimal supervision to prioritize work demands and meet deadlines. A high degree of initiative, excellent organization and communication skills (both written and verbal) are essential.
The incumbent will maintain effective working relationships and handle confidential information in a discreet and tactful manner, applying Tribunal policies and procedures as necessary.
Your ability to effectively interact with the public in a sometimes-challenging environment is important to your success in this role.
We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
An equivalent combination of training, education and experience will be considered. Related equivalencies may include, but are not limited to:
- A two-year certificate/diploma plus two years of related experience
- A one-year certificate/diploma plus three years of related experience
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
- Normal work week is 35 hours/week, 7 hours/day
- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
Countless career paths
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Pay Grade: CL 18
Salary Range: $1,848.39 - $2,068.11 Bi-Weekly
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at [email protected].
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].
