Ontario Patient experience manager Jobs – 3081 Openings This Week

Manager, Dental Education
Western University —London, ON
- $76,490–$109,190 a year
- Doctoral degree
- Customer service
- Data analysis skills
9d
Manager, Human Resources
Cambridge Memorial Hospital —Cambridge, ON
- $64.34–$76.60 an hour
- Full-time
- Microsoft Office
- Bachelor's
- Mentoring
- Wellness program
- Dental care
Patient Flow Specialist, Patient Flow
Unity Health Toronto —Toronto, ON
- $47.22–$59.03 an hour
- Part-time
- English
- Microsoft Office
- Master's degree
4d
Patient Experience Manager
PhysioPlus Health Group —Toronto, ON
- $60,000–$70,000 a year
- Full-time
- Inventory management
- Administrative experience
- High school diploma or GED
- Dental care
Manager, Health Innovation Operations
Ontario Health —Toronto, ON
- Full-time
- Writing skills
- Master's degree
- Continuous improvement
- Dental care
- Vision care
4d
Area Director
CBI Health —London, ON
- $110,000–$130,000 a year
- Remote
- Business development
- Bachelor's
- No university degree
- Dental care
- Vision care
Quick apply
Patient Flow Manager
Humber River Health —Toronto, ON
- $118,526.85–$144,204.45 a year
- 12 hour shift
- Nursing
- Master's degree
- Bachelor's
Manager, End User Support Services
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Brand Manager, Woman’s Health (In-Person)
BioSyent Pharma Inc —Mississauga, ON
- Weekends as needed
- Master's degree
- Analysis skills
- Presentation skills
- Disability insurance
- Dental care
4d
Menu Clerk & Central Tray Services Coordinator Food Srvcs
Unity Health Toronto —Toronto, ON
- $27.10–$33.87 an hour
- Customer service
- English
- Microsoft Office
6d
Research Coordinator I RADIS Research and Simulation Lab
Unity Health Toronto —Toronto, ON
- $39.11–$48.89 an hour
- Temporary
- Computer science
- Computer Science
- Engineering
Manager, Patient Experience, Quality & Patient Safety
Halton Healthcare —Oakville, ON
- $60.09–$75.14 an hour
- Full-time
- Nursing
- Data analysis skills
- Microsoft Office
Quick apply
4d
Patient Relations Specialist
Hamilton Family Health Team —Hamilton, ON
- $74,600.00–$85,226.50 a year
- Full-time
- Bachelor's
- Organizational skills
- Communication skills
- Designated paid holidays
- Flexible schedule
Manager, Global Events & Medical Education
Profound Medical —Mississauga, ON
- $90,000–$130,000 a year
- Full-time
- Marketing
- Project management
- Travel
Manager, Specialty Patient Services - Express Scripts Canada
The Cigna Group —Mississauga, ON
- $88,000–$117,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Dental care
10d
Director, Patient Support Solutions
Bayshore HealthCare —Mississauga, ON
- $112,000–$140,100 a year
- Full-time
- Remote
- CRM software
- Nursing
- Microsoft Outlook
10d
Engineering Manager, Patient Experience
Fullscript —Toronto, ON
- Full-time
- Remote
- System design
- AI
- Wellness program
- Paid time off
Quick apply
4d
Medical Office Administrator, Evening Shift
Felix —Toronto, ON
- $50,000–$55,000 a year
- Weekends as needed
- Remote
- Customer service
- Medical office experience
- English
- Dental care
- Vision care
CX Coordinator, Weekend
Felix —Toronto, ON
- $48,000–$52,000 a year
- Weekends only
- Remote
- AI
- Dental care
- Vision care
9d
Associate Director, Digital Patient Programs
Eli Lilly —Ontario
- $124,500–$182,600 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Analysis skills
- Paid time off
- Life insurance
Customer Service Manager
Galderma —Toronto, ON
- $115,000–$120,000 a year
- Full-time
- Salesforce
- English
- Supervising experience
DRUG ACCESS CASE MANAGER
Green Shield —Windsor, ON
- $59,688–$91,109 a year
- English
- Bachelor's
- Business
4d
Service Operations Manager (Virtual Care)
Maple —Toronto, ON
- $93,500–$104,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- AI
- Dental care
- Life insurance
Quick apply
Senior Director, Patient Programs (Hybrid - Markham, ON)
Sentrex Health Solutions Inc. —Markham, ON
- $175,000–$185,000 a year
- Monday to Friday
- Hybrid work
- Nursing
- Master's degree
- Business development
- Wellness program
- Dental care
Patient Experience Coordinator
ADM Ottawa Physiotherapy —Ottawa, ON
- Sanitation
- Front desk
- Cleaning

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Manager, Dental Education

Western University
London, ON

Apply Now

Job details

9 days ago

Skills

Recruitment experience
Doctoral degree
Customer service
Curriculum development
Coaching
Data analysis skills
Administrative support experience
Administrative and business operations experience
Microsoft Office
Performance management
Master's degree
Administrative experience
Change management
Supervising experience
Bachelor's
Team management
Client services
Human resources
Instructor-led training method
Customer service orientation
Instructional and curriculum development experience
Recruiting
Continuous quality improvement (CQI)
Training & development
Business
Leadership
Communication skills
Instructional content development
Client interaction
Negotiation
Business process improvement

Full job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade: 16

The base salary will be $76,490 - $109,190 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Western’s Schulich School of Medicine & Dentistry is a leading Canadian centre of outstanding education and research shaping health care for the next generation. The Schulich Dentistry team strives to obtain international recognition through excellence in dental education, research, and patient care. To foster that vision, Schulich Dentistry develops the knowledge and skills in dental professionals to provide exemplary care to the diverse communities that we serve and to influence the future of undergraduate and postgraduate dental education through scholarly inquiry, innovation, and research. The Schulich School of Medicine & Dentistry is the largest Faculty on campus and employs over 2,000 part-time and full time faculty and over 1,000 staff.

Responsibilities

The Manager, Dentistry Education is accountable for providing administrative leadership to ensure the effective and efficient operation of the academic programs in Schulich Dentistry. Reporting to the Director, Dentistry Operations, the Manager will work in conjunction with the Associate Director, Education, the Associate Director, Clinics, and the Assistant Director, Continuing Dental Education, to provide leadership in the areas of academic and administrative support for all programs within Schulich Dentistry, ensuring success of the Doctor of Dental Surgery, Internationally Educated Dentists, Graduate Orthodontics, General Practice and Oral and Maxillofacial Surgery Residency programs as well as Continuing Dental Education (CDE). The Manager ensures clear and current information is available and efficient processes are in place for academic leaders and staff within the programs, as well as for current and prospective students. The role will participate in the development and implementation of academic plans, policies, and procedures related to Schulich Dentistry academic programs, identify opportunities for improvement, and ensure adherence with University policies and procedures and accreditation standards. The Manager ensures learner support in areas of progression, appeals, and reporting, and manages external and internal relations with the program, school and partners. The Manager is accountable for coaching and training staff, and for providing comprehensive consultation on a variety of processes to ensure the University community is served effectively.

Qualifications

Education:

Undergraduate Degree; in Business Administration preferred
Master’s Degree in Education or Business Administration preferred

Experience:

5 years of experience in the following:
- Experience providing administrative support and coordination in a higher education institution
- Experience with developing, implementing, analyzing, and interpreting academic policies and procedures
- Demonstrated leadership experience in a face-paced environment
- Demonstrated work history of establishing and maintaining positive professional relationships with a variety of stakeholders at all levels
- Experience supervising staff; preferably in a unionized environment
Experience in program evaluation and needs analysis preferred
Experience in curriculum development and renewal preferred

Knowledge, Skills & Abilities:

Knowledge of general office procedures, and of best practices for assessing, developing and implementing new business processes and procedures
Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
Knowledge of adult learning principles and instructional design methods
Knowledge of accreditation, continuous quality improvement, evaluation and assessment principles and processes
Ability to evaluate the strengths and areas in need of improvement of courses based on best practices and evaluations from students and instructors
Openness to recognize when change is necessary, and to develop, implement and lead effective change management strategies
Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one’s own unit
Ability to write clear, concise and accurate procedural documentation
Ability to work in a manner that models best practices in confidentiality standards
Ability to apply creativity, innovation and resourcefulness to daily work
Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data, while ensuring that information is accurate and comprehensive
Commitment to ongoing professional development with a desire to take on new challenges
A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
Ability to multi-task and maintain an organized and effective personal work environment
Ability to work within a flexible schedule to accommodate the University’s events and activities
Ability to listen, inform, explain, and advise students on academic processes and regulations
Intermediate computer skills in Microsoft Office Suite
Interpersonal skills to liaise with prospective and current students, staff, faculty and other members of the Western community
Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required
Ability to effectively present information, and conduct training sessions and workshops
Ability to lead and develop rigorous recruitment processes, ensure on-going training and development, and performance management
Ability to plan and manage events of various sizes
Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
Ability to promote individual growth by encouraging others to learn new skills and develop themselves
Ability to perceive and understand the emotions of others and interact with them appropriately based on those emotions
Capacity to consider issues from the perspective of others
Ability to make appropriate decisions and resolve issues by identifying the critical elements of a problem situation and considering each aspect
Ability to work independently and effectively as a member of the team to achieve department goals

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Apply Now

Refine Your Search

patient experience manager jobs in ontario

Manager, Dental Education

Manager, Human Resources

Patient Flow Specialist, Patient Flow

Patient Experience Manager

Manager, Health Innovation Operations

Area Director

Patient Flow Manager

Manager, End User Support Services

Brand Manager, Woman’s Health (In-Person)

Menu Clerk & Central Tray Services Coordinator Food Srvcs

Research Coordinator I RADIS Research and Simulation Lab

Manager, Patient Experience, Quality & Patient Safety

Patient Relations Specialist

Manager, Global Events & Medical Education

Manager, Specialty Patient Services - Express Scripts Canada

Director, Patient Support Solutions

Engineering Manager, Patient Experience

Medical Office Administrator, Evening Shift

CX Coordinator, Weekend

Associate Director, Digital Patient Programs

Customer Service Manager

DRUG ACCESS CASE MANAGER

Service Operations Manager (Virtual Care)

Senior Director, Patient Programs (Hybrid - Markham, ON)

Patient Experience Coordinator

I want to receive the latest job alerts for patient experience manager in ontario

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Classification & Regular Hours

About Western

About Us

Responsibilities

Qualifications

Western Values Diversity

Please Note:

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