Build Access. Build Solutions. Build Your Career.
At Northern Mat & Bridge, we deliver innovative access solutions that support infrastructure, energy, and industrial projects across Canada. Our success is built on the strength of our people, from the field to the office, working together with integrity, safety, and pride.
When you join NMB, you’re joining a team that values hard work, accountability, and long term growth.
Position Overview
The Receptionist / Office Coordinator is the first point of contact for Northern Mat & Bridge and plays a key role in creating a welcoming, organized, and efficient office environment.
This role supports front desk operations, office administration, facilities coordination, and employee experience initiatives. The successful candidate is proactive, highly organized, and committed to delivering a positive and professional experience for employees, guests, and partners.
Key Areas and Responsibilities
Front Desk & Reception Operations
- Greet and welcome guests, visitors, and employees in a professional and friendly manner
- Direct visitors to the appropriate person or department while maintaining security protocols
- Answer, screen, and forward incoming phone calls and inquiries
- Provide accurate information in person, by phone, or via email
- Maintain a clean, organized, and presentable reception area
Office Operations & Administrative Support
- Receive, sort, and distribute mail, couriers, and deliveries
- Maintain inventory and order office supplies, snacks, and beverages
- Support general administrative tasks across departments
- Maintain company calendar and SharePoint updates
- Assist with meeting preparation, including catering and special requests
- Complete daily upkeep of kitchen, meeting rooms, and common spaces
Facilities & Vendor Coordination
- Liaise with and manage relationships with facility vendors (cleaning, maintenance, etc.)
- Coordinate office maintenance and ensure workplace functionality
- Support adherence to office safety and access procedures
Office Coordination & Culture Initiatives
- Actively support a positive, inclusive, and professional office environment
- Serve as a Social Committee representative, assisting with national planning and executing local employee events
- Coordinate employee recognition initiatives including gifts
- Draft and distribute internal communications related to office events and culture initiatives
- Maintain the Social Committee SharePoint page and related content
Travel & Event Coordination
- Administer the travel program, including booking and vendor coordination
- Plan and execute onsite and offsite events (catering, venues, logistics, etc.)
- Arrange travel, accommodations, and transportation as needed
Technology & Onboarding Support
- Provide basic IT support for office technology and meeting rooms
- Maintain technology asset inventory
- Set up workstations for new employees
Qualifications & Experience
Knowledge, Skills & Abilities
- Strong customer service and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional written and verbal communication skills
- Ability to be proactive and resourceful in resolving issues
- Strong attention to detail and ability to prioritize work effectively
Experience & Education
- Minimum 1+ years of experience in a receptionist or office administration role
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Grade 12 diploma required; post-secondary education in administration is an asset
- Class G License required
Compensation
- Compensation is commensurate with qualifications and relevant experience.
- NMB offers a comprehensive employer-paid benefits package, including:
- Health Care Spending Account
- Employee and Family Assistance Program (EFAP)
- Employee Stock Purchase Plan
- Profit Sharing
- Registered Savings Plan (RSP) Matching
- This is an office-based, full-time, long-term employment opportunity
- All necessary IT equipment is provided by the company
- NMB is an equal opportunity employer and maintains a drug and alcohol-free workplace
Reporting Relationships
Reports To: Executive Assistant
Internal: All departments
External: Clients, Subcontractors, Vendors
Confidentiality: All Northern Mat & Bridge communication, inner workings, and documentation shall always remain confidential and the property of Northern Mat & Bridge.
At Northern Mat & Bridge, we value diversity, teamwork, and respect. We are proud to be an equal opportunity employer and are committed to fostering a safe, inclusive, and professional work environment. All employment offers are subject to applicable pre employment requirements. NMB is a drug and alcohol free workplace.
