Orillia, On Front desk agent/night auditor Jobs – 1 Openings This Week

Guest Services Agent/Night Auditor
Choice Hotel CN542- The Champlain Waterfront —Orillia, ON
- $17.60–$18.60 an hour
- Part-time
- Hotel
- Accounting
- Data entry
- Paid time off
Quick apply
6d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Night Auditor
Falls Hotel and Inn —Niagara Falls, ON
Balancing cash drawers, record errors and reconcile daily revenue receipts. Responding to guest phone call, inquiries, and concerns. Pay: Up to $17.60 per hour.
Up to $17.60 an hour
Quick apply
2d
Guest Service Agent/ Night Auditor- Skyline Hotel
Canadian Niagara Hotels —Niagara Falls, ON
Perform overnight front desk operations, including guest arrivals, departures, and responding to guest inquiries during the overnight shift.
$18.20 an hour
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for front desk agent/night auditor in orillia, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Agent/Night Auditor

Choice Hotel CN542- The Champlain Waterfront
Orillia, ON

Quick apply

Job details

Permanent | Part-time
6 days ago

Benefits

Paid time off
On-site parking

Skills

Record keeping
End-of-shift balancing
Hotel and accommodations experience
Multilingual
Night audit
Client inquiry handling
Client services
Accounting
Customer service orientation
Data entry
Organizational skills
Front desk
Multi-line phone systems
Guest services
Phone etiquette
Guest issue resolution
Communication skills
Account reconciliation

Full job description

Job Summary

We are seeking a friendly and professional Guest Services Agent/Night Auditor to join our hospitality team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming experience. This role involves managing guest inquiries, handling reservations, and maintaining smooth front desk operations to support overall guest satisfaction.

Responsibilities As Guest Service Agent

Greet guests warmly upon arrival and assist with check-in and check-out procedures
Manage multi-line phone systems to answer inquiries, take reservations, and provide information
Handle guest requests efficiently, resolving issues promptly to ensure a positive experience
Maintain accurate records of guest information and reservations in the hotel management system
Provide information about hotel amenities, local attractions, and services to enhance guest stay
Coordinate with housekeeping and maintenance teams to address guest needs and ensure room readiness
Uphold professional phone etiquette and uphold the hotel's standards of hospitality at all times
Assist with administrative tasks such as billing, processing payments, and updating guest records.

Responsibilities as Night Auditor

Perform nightly audits of all financial transactions, including room charges, payments, and adjustments, ensuring accuracy and completeness
Reconcile daily accounts, prepare reports, and close out the day’s financial activities
Provide exceptional guest service by assisting with late check-ins, resolving concerns, and handling special requests
Answer and manage multi-line phone systems with professionalism and excellent phone etiquette
Maintain a secure, organized, and welcoming front desk environment during overnight hours
Complete administrative tasks such as data entry, record keeping, and updating guest profiles
Monitor the property to ensure the safety and security of guests and staff
Communicate effectively with housekeeping and maintenance teams to support guest needs

Qualifications

Previous experience in hotel front desk or hospitality preferred
Strong customer service skills with a friendly, professional attitude
Excellent communication skills; multilingual or bilingual abilities are an asset
Comfortable handling multi-line phone systems and guest inquiries
Basic knowledge of hotel management software and accounting/auditing processes is an advantage
Ability to work independently and stay motivated during overnight shifts
Strong organizational skills and ability to adapt in a fast-paced environment

This position offers an opportunity to be part of a dynamic team dedicated to delivering outstanding hospitality experiences. The successful candidate will demonstrate a passion for service excellence and possess the skills necessary to create memorable stays for our guests.

Pay: $17.60-$18.60 per hour

Benefits:

On-site parking
Paid time off

Work Location: In person

Quick apply

Refine Your Search

front desk agent/night auditor jobs in orillia, on

Guest Services Agent/Night Auditor

Explore jobs in cities nearby

I want to receive the latest job alerts for front desk agent/night auditor in orillia, on

Job seeker tools

Employer Tools

Browse

Stay Connected