Oshawa, On Mobile phone technician Jobs – 9 Openings This Week

Dispatch Technician
BFG Enterprise Services —Markham, ON
- $19.75 an hour
- Night shift
- Remote
- Research
- Bachelor's
- Data entry
Quick apply
Technical Support Specialist (Bilingual)
Variablegrid Adaptive Power Inc. —Toronto, ON
- $60,000–$90,000 a year
- Full-time
- CRM software
- English
- In-person
- Paid time off
- Work from home
Quick apply
IT Specialist – Solutions/Support
DyNet Technology Group Inc. —Oshawa, ON
- $19.50–$24.00 an hour
- Full-time
- Bilingual
- Maintenance
- English
Quick apply
Sales and Technical support
CST Technician Company —Richmond Hill, ON
- $23–$25 an hour
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
1d
Technician
Security Management —Toronto, ON
- Weekends as needed
- Customer service
- Communication skills
- Time management
Quick apply
Experienced Service Roofing Technician or Foreman
Foran's Roofing & Sheetmetal Limited —Whitby, ON
- $25–$65 an hour
- Full-time
- Heavy lifting
- Customer service
- Welding
- Profit sharing
- Dental care
Quick apply
Technicien III - mobile - Contrat
BGIS —Markham, ON
- $63,397–$79,246 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
Director, Technical Operations - Corporate Systems
Accommodations Plus International —Markham, ON
- $140,000–$160,000 a year
- Full-time
- Computer Science
- Customer service
- Maintenance
Quick apply
310T Licensed Mechanic
First Student —Scarborough, ON
- $44.96 an hour
- Full-time
- ASE Certification
- Maintenance
- Designated paid holidays
Quick apply

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Dispatch Technician
BFG Enterprise Services —Markham, ON
Answer, evaluate and prioritize incoming telephone calls, voicemail, email system requests. Manage service tickets by tracking service calls from initiation…
$19.75 an hour
Quick apply
IT Specialist – Solutions/Support
DyNet Technology Group Inc. —Oshawa, ON
Receive incoming hardware, record inventory details, and organize equipment for setup/deployment. Provide first-line support via phone, email, and remote tools,…
$19.50–$24.00 an hour
Quick apply

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Dispatch Technician

BFG Enterprise Services
Markham, ON

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Job details

Skills

Computer operation
Desktop support
Computer repair
Incident management
CCNA
Research
Quality assurance
Bachelor's
Computer hardware
Client services
Ticket management systems
Customer service orientation
Data entry
Network support
Telecommunication
Customer support
College diploma
Work order management
Communication skills
Client interaction
CompTIA A+
Mobile devices
Network security
Information Technology

Full job description

Role: To provide the first line of support for all computer related Software/Hardware and telecommunications requests.

Duties and Responsibilities:

Answer, evaluate and prioritize incoming telephone calls, voicemail, email system requests.
Undertake first line diagnostics over the phone to determine and resolve PC/peripherals & hardware/software issues.
Respond and resolve basic end-user requests in the areas of software, hardware, networking and telecommunications immediately before dispatching or escalating unresolved issues to Field Tech Support Staff or Technical Support Staff
Open help desk ticket using the appropriate tracking software. Log all incoming requests and steps taken towards resolution. Document and complete detailed service requests on the system
Manage service tickets by tracking service calls from initiation through to completion, ensuring that all service tickets have been closed on the system when all calls have been completed and that the client is satisfied.
Manage problem recognition, research, isolation, resolution and follow-up on all tickets/requests. Escalate problems or issues as needed to Field Service Technicians.
Maintain network user security profiles including passwords and systems access.
Perform work on revolving day/night shifts.

Technical Skills:

Must possess PC troubleshooting knowledge, for both hardware and software.
Must possess mobile support knowledge, for both hardware and software.
A+, CCNA and CompTIA an asset

Requirements:

College Diploma or University Degree in Information Technology preferred but will consider applicants with equivalent work-related experience.
Understanding of IT Helpdesk Call Logging software and procedures.
2 - 3 years related experience within a service-based industry.
Previous quality assurance, scheduling or escalation experience an asset.
Must possess strong customer service attitude and interpersonal skills.
Must possess excellent written and verbal communication skills.
Ability to work effectively within tight timelines.
Ability, willingness and availability to work rotating shifts to support client company users with 24/7 service.

Physical Requirements:

Ability to use and read computer screens for several hours each shift, up to and including the entire shift.
Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. Hearing and vision correctable to within normal ranges is essential for normal conversations, receiving ordinary information, and preparing or inspecting documents.
The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office occasionally (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required.
Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., picking up and carrying binders, laptops) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners)

This position is based in Markham, Ontario.

Quick apply

Refine Your Search

mobile phone technician jobs in oshawa, on

Dispatch Technician

Technical Support Specialist (Bilingual)

IT Specialist – Solutions/Support

Sales and Technical support

Technician

Experienced Service Roofing Technician or Foreman

Technicien III - mobile - Contrat

Director, Technical Operations - Corporate Systems

310T Licensed Mechanic

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