Location: Ottawa, Ontario
Reports to: Manager, Property Services
Employment Status: Full time permanent
Bargaining Unit Status: Excluded
Annual Salary: $66,497.60 – $79,955.20
Language requirements: Full professional proficiency in English. Full professional proficiency in French is an asset
Bona Fide occupational requirement (BFOR): None
Schedule: On-site, Monday to Friday, 40 hours per week
Competition Number: 26-082
Closing Date: August 9th, 2026
Posting Stage: Internal / External
Existing vacancy: Future vacancy
About us:
Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 21 locations across Ottawa.
At Youth Services Bureau of Ottawa (YSB), we are committed to providing safe, affordable and well-maintained housing that supports the well-being of our tenants. Reporting to the Manager, Property Services, the Property Maintenance Woker is responsible for the day-to-day maintenance, repair and upkeep of YSB’s residential properties. They play an important role in ensuring YSB’s buildings remain safe, functional and welcoming for tenants.
What you will do:
Building Maintenance and Repairs
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Complete maintenance work orders in tenant homes, common areas and building systems
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Perform general repairs including plumbing, carpentry, drywall, painting, flooring and minor appliance repairs
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Conduct regular inspections of buildings, grounds and equipment to identify maintenance needs and safety concerns
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Prepare vacant units for occupancy, including repairs, painting, cleaning and minor renovations
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Assist with preventative maintenance programs to maximize the life of building components and equipment
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Respond promptly to maintenance emergencies and urgent service requests to minimise disruptions and ensure the safety and functionality of the buildings
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Maintain and control supplies, equipment and tool inventories ensuring items are properly stored, accounted for and available when required
Tenant Service
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Respond to tenant maintenance requests in a professional, respectful and promptly timely manner
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Communicate effectively with tenants regarding repairs, scheduling, unit access, and ensuring to communicate after what was completed
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Contribute to a positive living environment through excellent customer service and respectful interactions
Grounds and Property Care
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Maintain building grounds, walkways, parking areas and landscaped areas, and following up with Contractors regarding their performance.
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Salting sidewalks in winter months to support safe access and prevent skip and fall hazards
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Ensure that all exterior areas are safe, clean and accessible for tenants and visitors
Contractor and Administrative Support
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Assist Manager, Property Services with coordinating and monitoring contractors and service providers
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Participate as appropriate in procurement process, including identifying needs, obtaining required information and supporting with the acquisition process in accordance with YSB procedures
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Ensure familiarity with contractors, their practices and the Service Agreements
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Monitor contractors and provide feedback on performance to Manager, Property Services
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Maintain accurate records of inspections, maintenance activities, and completed work orders
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Support property improvement projects and capital maintenance initiatives
Health and Safety, and Compliance
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Support compliance with applicable building, fire, health and safety regulations and inspections
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Participate in fire safety inspections, testing and emergency preparedness activities
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Promptly report hazards, deficiencies and maintenance concerns
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Participate in on-call schedule rotation, when assigned
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Follow safe work practices in accordance with applicable health and safety regulations, building code and established YSB policies
This opportunity may be right for you if you have:
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Completion of a college program in facility operation or property maintenance or an equivalent combination of technical training and experience.
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Minimum 2 years of experience in property, building or facilities maintenance
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Demonstrated knowledge of general maintenance practices including plumbing, carpentry, painting, and drywall repairs
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Knowledge of the Residential Tenancy Act considered an asset
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Knowledge of health & social issues facing youth at risk
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Strong ability to diagnose maintenance issues and suggest, or implement effective solutions
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Strong organizational and time-management skills
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Excellent interpersonal and customer service skills
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Ability to work independently and collaboratively within a team environment
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Valid Driver’s license and access to reliable transportation a strong asset
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Ability to perform physically demanding work, including lifting, climbing and working indoors and outdoors in various weather conditions
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Experience working in non-profit, supportive, social or affordable housing environments
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Knowledge of Ontario Fire Code, Occupational Health and Safety Act, Residential Tenancies Act, and building systems
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Additional trade certification, or technical training
Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.
What we offer:
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15 days of annual vacation + 2 personal days;
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100% YSB-paid group health benefits
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Pension plan from Day 1;
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A team where you get to be yourself everyday and where you have the freedom to innovate.
Additional compensation:
This position may qualify for:
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overtime at 1.5 rate after 40 hours worked per week, as determined by YSB polices;
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on call compensation, as determined by YSB polices in place;
Please be advised that the number of overtime and on-call hours is not guaranteed, varies by position and is determined based on each program’s operational needs, YSB policies in place.
Join us!
If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.
We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful. Please be advised that although ADP has embedded AI functions YSB does not use this AI function to make hiring decisions. All recruitment decisions including the screening of applications are made by our hiring team, who review each application with care and consideration. We value the individuality and potential of each applicant and strive to create an inclusive hiring experience. If you have any questions about our recruitment practices, we encourage you to reach out to our Talent Acquisition Coordinator.
At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance.
All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date.
