powell river, bc hotel & accommodations guest services staff Jobs – 8 Openings This Week

Guest Service Agent
Crown Isle Resort & Golf Community —Courtenay, BC
- $19–$20 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Store discount
- Dental care
Quick apply
Front Desk Agent
Beach Gardens Resort and Marina —Powell River, BC
- Part-time
- Hotel
- Communication skills
Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)
Mountaineer Lodge —British Columbia
- $24–$26 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Life insurance
Quick apply
5d
Guest Services Assoc
The Old House Hotel Management Corp —Courtenay, BC
- $22.00–$22.90 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
3d
Front Desk Agent
Best Western The Westerly Hotel —Courtenay, BC
- $18.50–$19.50 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
Night Auditor/Front Desk
Coast Courtenay Hotel —Courtenay, BC
- $20–$22 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
8d
Night Auditor
Beach Gardens Resort and Marina —Powell River, BC
- Part-time
- Hospitality
- Microsoft Excel
- Hotel

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Guest Service Agent

Crown Isle Resort & Golf Community
Courtenay, BC

Quick apply

Job details

Full-time

Benefits

Store discount
Extended health care
On-site gym
Dental care
Discounted or free food
Company events
On-site parking

Skills

Hospitality
Customer service
High school diploma or GED
Communication skills
Hotel experience
Driving Licence

Full job description

Come Play With Us

As a Guest Services Agent, you play a key role in shaping each guest’s experience at Crown Isle Resort. Often the first and last point of contact, you set the tone through genuine hospitality, professionalism, and problem-solving. You’ll assist guests with check-ins, check-outs, reservations, and inquiries, while working closely with a supportive team to ensure every stay is seamless and welcoming.

We aim to always be one step ahead of our guests’ needs, and we provide training and support to help you succeed in this role.

Key Responsibilities:

Guest Experience & Front Desk

Greet and thank guests in a friendly, professional, and sincere manner
Check guests in and out efficiently and accurately
Respond to guest inquiries, concerns, and feedback with a calm, solutions-focused approach
Anticipate guest needs and create positive, memorable experiences

Reservations, Sales & Resort Support

Answer phones and assist with reservations
Post charges accurately to guest accounts
Sell gym memberships and special event tickets (e.g., Mother’s Day Brunch)
Manage resort keys and access
Create and deliver welcome amenities and room drops
Book tee times when Golf Shop staff are unavailable
Assist ¼ Shareowners with bookings and inquiries

Operations & Safety

Perform basic troubleshooting (TV programming, Wi-Fi connectivity, etc.)
Assist with emergency procedures when required
Support the resort team with additional tasks as needed

Qualifications:

Required:

High School Diploma or GED
One to three months of related customer service or hospitality experience
Valid BC driver’s license with a clean abstract

Assets:

Strong communication and interpersonal skills
Ability to remain calm, positive, and professional in a fast-paced environment
A passion for hospitality and guest service

What We Offer:

An opportunity to grow with an employer that offers a variety of career paths within Crown Isle Resort and our subsidiary companies
Medical and dental benefits once eligibility requirements are met
Discounted room rates at Crown Isle Resort, Crown Mansion Boutique Hotel, and all STASH Hotel partners
Free golf privileges
Discounted food and beverage
Complimentary access to the on-site gym
A supportive, professional, and fun team environment

Please note: Due to the cyclical nature of the hospitality industry, team members may be scheduled for varying shifts to meet business needs.

Thank you for your interest in joining the Crown Isle team. We appreciate all applications; however, only those selected for an interview will be contacted.

Job Type: Full-time

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site gym
On-site parking
Store discount

Ability to commute/relocate:

Courtenay, BC V9N 9G3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you available to work 32–40 hours per week, including weekends and holidays?
Do you have flexible availability to be scheduled for shifts as early as 6am and as late as 10pm.

Experience:

Customer service: 1 year (preferred)
hotel: 1 year (preferred)

License/Certification:

Driving License (required)

Job Type: Full-time

Pay: $19.00-$20.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site gym
On-site parking
Store discount

Work Location: In person

Application deadline: 2026-04-04

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in powell river, bc

Guest Service Agent

Front Desk Agent

Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)

Guest Services Assoc

Front Desk Agent

Night Auditor/Front Desk

Night Auditor

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