Front of House ManagerCHACO'S Modern Mexican Restaurant – Prince George, BC
Full-Time | Leadership Opportunity
CHACO'S is seeking an energetic, hospitality-driven Front of House Manager to lead our team and deliver exceptional guest experiences every day.
We are a fast-paced, team-oriented restaurant operating in a shared tip pool environment where teamwork, guest service, and positive attitudes are essential. We're looking for a leader who thrives on developing people, creating memorable guest experiences, and building a strong restaurant culture.
What You'll Do
As our Front of House Manager, you will be responsible for leading all front-of-house operations, including:
- Recruiting, interviewing, hiring, and onboarding front-of-house staff
- Training and developing all FOH positions including hosts, servers, bartenders, and support staff
- Creating weekly schedules and managing labour costs
- Coaching team members and maintaining high service standards
- Leading pre-shift meetings and ongoing staff development
- Managing daily front-of-house operations
- Working closely with ownership and kitchen leadership to ensure smooth service
- Handling guest concerns professionally and effectively
- Maintaining cleanliness, organization, and operational standards throughout the restaurant
- Restaurant, Food Truck and Catering inquiries and bookings
Guest Experience Leadership
At CHACO'S, hospitality comes first.
The successful candidate will take ownership of the entire guest experience and will be expected to:
- Ensure every guest receives a warm welcome when they arrive
- Personally visit every table during service to check on guest satisfaction
- Build relationships with regular guests and create memorable dining experiences
- Address guest concerns quickly and professionally
- Maintain a visible presence in the dining room throughout service
- Ensure every guest is acknowledged and thanked before leaving
- Lead the team in creating an environment where guests feel valued, appreciated, and eager to return
What We're Looking For
- Previous restaurant leadership or management experience
- Strong leadership and team-building skills
- Experience hiring, training, coaching, and scheduling staff
- Excellent communication and problem-solving abilities
- Passion for hospitality and guest service
- Ability to lead by example in a fast-paced environment
- Strong organizational and time-management skills
- Flexible availability including evenings, weekends, and holidays
Why Join CHACO'S?
- Opportunity to lead and build a strong hospitality team
- Shared tip pool environment focused on teamwork and guest experience
- Positive and supportive workplace culture
- Growth opportunities within a locally owned business
- Ability to make a meaningful impact on both the team and guest experience
Our Ideal Candidate
You're not someone who manages from the office. You're visible on the floor, engaging with guests, supporting your team, solving problems, and creating an outstanding dining experience every shift. You understand that great hospitality starts with leadership and that every guest interaction matters.
If you're passionate about hospitality, team development, and creating exceptional guest experiences, we'd love to hear from you.
Apply today and help lead the future of hospitality at CHACO'S.
Pay: From $25.00 per hour
Work Location: In person
