qualicum beach, bc customer support & client services occupations Jobs – 18 Openings This Week

Service Coordinator - Western Canada
Smith and Long Limited —Nanaimo, BC
- $45,000–$55,000 a year
- Immediate opening
- Microsoft Excel
- Microsoft Outlook
- Project management
- Dental care
- Paid time off
Quick apply
Customer Service Representative
Bunzl Canada —Nanaimo, BC
- $43,680 a year
- Customer service
- English
- Microsoft Office
Quick apply
Customer Service Representative
The Sign Zone —Nanaimo, BC
- From $20 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Disability insurance
- Life insurance
Quick apply
4d
On Site Solutions Associate
White Cap Canada —Nanaimo, BC
- From $23.25 an hour
- Sales
- High school diploma or GED
- Travel
On-Site Solutions Associate
White Cap Canada Inc. —Nanaimo, BC
- From $23.25 an hour
- Full-time
- Sales
- High school diploma or GED
- Travel
- Tuition reimbursement
Quick apply
10d
Customer Success Manager (North America)
Speria —Canada
- Remote
- Spanish
- Communication skills
Field Support Manager (Medical Devices)
Nevian —Canada
- $100,000–$130,000 a year
- Overtime
- Management
- Bachelor's
- Continuous improvement
- Mileage reimbursement
- Disability insurance
Quick apply
Customer Service Representative
Graymont —Canada
- Weekends as needed
- Hybrid work
- CRM software
- Sales
- Customer service
Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Concentrix —Canada
- $20 an hour
- Immediate opening
- Remote
- Bilingual
- Spanish
- Computer science
- Wellness program
- Designated paid holidays
5d
Gestionnaire bilingue de centre de contact – Service à la clientèle (français/anglais)
Beyond Bilingual Inc. —Canada
- Up to $90,000 a year
- Full-time
- Remote
- Bilingual
- English
- Microsoft Office
Quick apply
6d
Bilingual Contact Centre Manager – Customer Service (French/English)
Beyond Bilingual Inc. —Canada
- Up to $90,000 a year
- Weekends as needed
- Remote
- Bilingual
- Customer service
- English
Quick apply
10d

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Customer Service Representative
Mid Island Co-op —Qualicum Beach, BC
Assist management in the operations of the store, including but not limited to handling customer transactions, responding to customer questions and concerns in…
$18.74–$20.72 an hour
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Relief Night Auditor/Guest Services Agent
The Beach Club Resort by Bellstar Hotels & Resorts —Parksville, BC
Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill…
$21.20–$21.70 an hour
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3d

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Customer Experience Specialist
Autolux Ltd Rapid City Transport —Oshawa, ON
Answer incoming customer inquiries and engage with clients in a friendly and professional manner while actively listening to their concerns.
$18 an hour
Quick apply
3d
Client Services Coordinator
Carecor Health Services —Toronto, ON
Completion of a recognized Post Secondary Program, Administration certification, Medical Terminology course or other is preferred.
$40,000–$42,000 a year

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Service Coordinator - Western Canada

Smith and Long Limited
Nanaimo, BC

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
RRSP match
Dental care
Paid time off
Company events
Vision care

Skills

Microsoft Excel
Microsoft Outlook
Project management
Computer skills
Communication skills

Full job description

Service Coordinator – Western Canada

Location: Nanaimo, BC (In-Person)

Are you a versatile professional who excels at service delivery in a dynamic, fast-paced trades environment? Do you enjoy talking to different people and working in a setting where no two days look alike? Do you have a passion for orchestrating the perfect balance between client satisfaction and operational efficiency?

If you answered YES to all the above, then Shaw Electric, part of the Smith and Long family, is looking for YOU to join our team as we continue our exciting expansion into Western Canada!

Who We Are

Smith and Long is the fastest-growing, large-scale, multi-trade company in the Canadian market. We are uniquely positioned in the traditional fields of Electrical, Mechanical, and Engineering, but we operate with an internal culture much like a software start-up - agile, innovative, and driven. As we grow our footprint in British Columbia, we are seeking a dedicated Service Coordinator to be the operational heartbeat of our Nanaimo-based team.

In this essential role, you will manage the lifecycle of service projects, ensuring that our technical teams and our clients are perfectly synchronized. You aren't just an administrator; you are a key player in maintaining profitability, managing documentation, and delivering the high-quality service that defines the Smith and Long brand.

Key Duties and Responsibilities:

Documentation & Execution: Handle all documentation requirements vital to the successful execution of service projects and service calls.
Project Tracking: Monitor the progress of jobs and assist the Project Manager in tracking project profitability and timelines.
Client & Vendor Liaison: Serve as a primary point of contact for clients and suppliers; proactively manage communications and escalate issues to the Project Manager when necessary.
Financial Coordination: Create invoices and progress billing reports in a timely manner, ensuring any factors impacting collectability are identified and addressed.
Operational Excellence: Respond to co-workers and customers with urgency, keeping all stakeholders updated on delivery dates and project status.
Process Improvement: Actively look for opportunities to improve tasks within your role and throughout the company's internal processes.
Team Support: Act as a cooperative team player, jumping in to provide additional support to the Western Canada team as we scale.

What You Bring to the Table:

Industry Experience: At least one (1) year of relevant experience in a Trades Service role is required.
Educational Background: A degree or diploma in Construction Project Management is highly preferred.
Technical Proficiency: Strong computer skills, including mastery of Office Suites (Outlook, Word, and especially Excel).
Coordination Mastery: Exceptional organization skills with a proven ability to manage multiple priorities with minimal errors.
Communication Skills: Excellent verbal and written communication skills, with a professional touch when dealing with customers and leadership.
Detail-Oriented: A high attention to detail and a "never-let-it-drop" attitude toward following up on outstanding issues.
Growth: Be a foundational member of our Western Canada expansion.

Salary & Benefits: The salary for this position is $45,000 - $55,000 Annually, commensurate with the candidate's knowledge and relevant experience.

To apply for this position, please send your resume to: [email protected]

We thank you for taking the time to apply; however, only selected candidates will be contacted for an interview.

Note: This is a vacant role available for an immediate start.

Our Human Touch: At Smith and Long, we believe great talent deserves a real look. We don’t use AI bots to screen your resume - our actual team reviews every application to find the best human for the job.

Smith and Long is an equal opportunity employer committed to meeting the accessibility requirements under the AODA. Accommodations are available on request during the recruitment process. If selected for an interview or testing, please advise the hiring team of any accommodations you may require.

Pay: $45,000.00-$55,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in qualicum beach, bc

Service Coordinator - Western Canada

Customer Service Representative

Customer Service Representative

On Site Solutions Associate

On-Site Solutions Associate

Customer Success Manager (North America)

Field Support Manager (Medical Devices)

Customer Service Representative

Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)

Gestionnaire bilingue de centre de contact – Service à la clientèle (français/anglais)

Bilingual Contact Centre Manager – Customer Service (French/English)

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