Workplace: 1050 De La Gauchetière St W, Montreal, QC H3B 4C9
Status: Full-time - Seasonal
Date of employment: From avril to October 2026
Salary: $70 000 per year
Number of vacancies: 1 position
Acquired by Tidan in 2018, this hotel is located in the heart of the metropolis of Montreal. The Marriott Château Champlain is a 1-minute walk from the metro, accessible through an underground passage adjacent to the Bell Centre and also via 1000 De La Gauchetière. This iconic Montreal hotel, with its 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, was completely renovated in 2021 and can accommodate up to 1000 guests. If you are seeking a modern and stylish work environment, join the inspiring team of one of the largest downtown hotels in Montreal.
Reporting to the Director of Food & Beverage Outlets, the Terrace Manager is responsible for overseeing the daily operations of the beautiful and iconic Belvu Terrace, located on the 3rd floor of the Marriott Château Champlain. This role is primarily responsible for ensuring service efficiency, managing staff, and maintaining a high level of guest satisfaction across all related areas.
Responsibilities:
- Oversee the overall operation of the terrace, including service, guest reception, and cleanliness.
- Ensure compliance with hygiene, health, and food safety standards.
- Manage opening and closing procedures, equipment, and inventory.
- Lead and coordinate the team (servers, supervisors, hosts, bartenders as needed).
- Prepare schedules and assign daily tasks.
- Train staff on service standards and internal procedures.
- Ensure guest satisfaction and handle service issues or complaints.
- Monitor service quality and overall ambiance.
- Track inventory levels and place orders for products and supplies.
- Participate in menu development and seasonal promotions.
- Communicate operational needs, issues, and improvement suggestions to management.
- Ensure compliance with company policies and procedures.
- Coach and develop terrace supervisors.
- Participate in the recruitment process.
Key Skills and Qualifications:
- Excellent communication skills.
- Ability to thrive in a fast-paced, multitasking environment.
- Strong attention to detail and quality.
- Effective time management skills.
- High level of adaptability, flexibility, and resilience.
- Sound judgment and decision-making abilities.
- Strong problem-solving skills.
- Customer-oriented mindset.
- College diploma in restaurant management (an asset).
- Minimum of 3 years of experience in a similar role, preferably in a unionized environment.
- Advanced knowledge of computer applications, including but not limited to Microsoft Office and restaurant management systems such as Micros.
- Ability to work collaboratively in a team environment.
- Availability to work flexible schedules, including weekends, day and/or evening shifts.
Languages: Bilingualism (French and English) in both spoken and written form is required for this position, as we serve an international client.
Join us for our Open House on Thursday, March 26, 2026, from 3:00 PM to 8:00 PM on the terrace level of the Marriott Château Champlain. Meet our team in person and bring your CV!
About Us:
Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.
Why Join Our Team:
In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more.
We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges and support them in achieving their goals. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.
