rocky view, ab shift leader Jobs – 732 Openings This Week

Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
9d
Duty Manager lounge Services YYC
Swissport International AG —Calgary, AB
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
- Vision care
Supervisor, Operations - AM
Rona —Rocky View County, AB
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
9h
GARAGE - Seasonal Sales Associate - CrossIron Mills
Groupe Dynamite Inc. —Rocky View County, AB
- Part-time
- Sales
- High school diploma or GED
Booking Clerk (2026-0401)
Carewest —Calgary, AB
- Evening shift
- Customer service
- Microsoft Office
- High school diploma or GED
2d
Operations Manager, AMZL Operations Manager
Amazon Canada Fulfillment Services, ULC —Calgary, AB
- $98,900–$165,200 a year
- Weekends as needed
- Management
- Bachelor's
- Profit sharing
- Dental care
Operations Manager, AMZL
Amazon Canada Fulfillment Services, ULC —Rocky View County, AB
- $98,900–$165,200 a year
- Full-time
- Bachelor's
- Profit sharing
- Dental care
Supervisor, Operations - PM
Rona —Rocky View County, AB
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
1d
Senior Store Leader
Kate Spade —Rocky View County, AB
- $90,000–$105,000 a year
- Weekends as needed
- Microsoft Excel
- Heavy lifting
- Sales
- Commuter benefits
- Disability insurance
Shift Leader
Firehouse Subs | Chestermere —Chestermere, AB
- Part-time
- Customer service
- Cash handling
- Leadership
Quick apply
Store Manager
Rogers Communications/ Imagine Wireless —Cochrane, AB
- $30,000–$40,000 a year
- 8 hour shift
- Customer service
- Supervising experience
- In-person
- Store discount
- Wellness program
Quick apply
Millwright
Bimbo Canada —Calgary, AB
- $42.20 an hour
- Overtime
Senior Survey Technician
Aecon Group —Calgary, AB
- $38.58–$40.89 an hour
- Overtime
- Heavy lifting
- Organizational skills
- Computer skills
Quick apply
Red Seal Parts Technician
Tyalta Industries Inc. —Crossfield, AB
- $35–$40 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
2d
Sous Chef – Hunter Canmore - Relocate to Canmore
Concorde Entertainment Group —Calgary, AB
- $60,400–$65,400 a year
- Hospitality
- Sales
- English
- Paid time off
Journeyman/woman Plumber
Humming Bee Inc. —Calgary, AB
- $38–$44 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
Personal Trainer - GYMVMT Calgary
GYMVMT & HER GYMVMT —Calgary, AB
- $16.00–$54.44 an hour
- Full-time
- CPR Certification
- Customer service
- Analysis skills
- Wellness program
- Disability insurance
Quick apply
2d
HR Manager
Divya Sutra Group of Companies —Calgary, AB
- Up to $70,000 a year
- 8 hour shift
- Research
- Hotel
- Project management
- Wellness program
Quick apply
7d
Qualified Aquatic Environment Specialist (QAES) – Intermediate / Senior
Compass Geomatics Ltd. —Calgary, AB
- Full-time
- Hotel
- Bachelor's
- Travel
- Profit sharing
- Dental care
Quick apply
Senior Installer
Reliance Home Comfort —Calgary, AB
- Full-time
- Customer service
- High school diploma or GED
Quick apply
Warehouse Technician
Heavy Metal Equipment & Rentals —Alberta
- 12 hour shift
- Customer service
- Maintenance
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Junior Fitness Sales Consultant-Trans Canada Centre
GYMVMT TCC —Calgary, AB
- $15–$16 an hour
- 12 hour shift
- Sales
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
In-Room Dining Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Hotel
- Leadership
- Restaurant
- Store discount
- Dental care
4d
Corporate Tax Compliance Manager
Canadian Natural —Calgary, AB
- 8 hour shift
- Hybrid work
- Analysis skills
- No university degree
- Accounting
- Dental care
- Paid time off
Quick apply
Electrician Team Lead - Monday to Thursday shift
MODUS Structures —Crossfield, AB
- Full-time
- Microsoft Office
- Supervising experience
- Electrical experience
- Dental care
- Paid time off
Quick apply
11d

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Customer Support Specialist-Calgary

Accommodations Plus International
Calgary, AB

Apply Now

Job details

Full-time
9 days ago

Skills

Spanish
CAD
Customer service
Call center
Writing skills
Filing
Organizational skills
APIs
Computer skills
Phone etiquette
Hotel experience

Full job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.

Position Type and Expected Hours of Work
This is a full-time position. A flexible schedule is required, including availability for morning, evening, overnight shifts, weekends, and holidays, based on business needs.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total customer service to include but not limited to the following:

Serve as API’s on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies

Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $26.00 CAD per hour.

Required Experience

Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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Refine Your Search

shift leader jobs in rocky view, ab

Customer Support Specialist-Calgary

Duty Manager lounge Services YYC

Supervisor, Operations - AM

GARAGE - Seasonal Sales Associate - CrossIron Mills

Booking Clerk (2026-0401)

Operations Manager, AMZL Operations Manager

Operations Manager, AMZL

Supervisor, Operations - PM

Senior Store Leader

Shift Leader

Store Manager

Millwright

Senior Survey Technician

Red Seal Parts Technician

Sous Chef – Hunter Canmore - Relocate to Canmore

Journeyman/woman Plumber

Personal Trainer - GYMVMT Calgary

HR Manager

Qualified Aquatic Environment Specialist (QAES) – Intermediate / Senior

Senior Installer

Warehouse Technician

Junior Fitness Sales Consultant-Trans Canada Centre

In-Room Dining Manager - Based in Lake Louise

Corporate Tax Compliance Manager

Electrician Team Lead - Monday to Thursday shift

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