sault ste. marie, on technical support occupations Jobs – 5 Openings This Week

Service Desk Technician
Sault College —Sault Ste. Marie, ON
- $34.60–$39.93 an hour
- Full-time
- Customer service
- Analysis skills
- Organizational skills
3d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

Related jobs to explore

Based on your search for technical support occupations

Information Systems Technician
Canadian Armed Forces —Ontario
To learn more about becoming an Information Systems Technician, visit www.forces.ca, talk to a recruiter at a centre near you: www.forces.ca/en/find-a-…
$4,337–$6,413 a month
Air Operations Support Technician
Canadian Armed Forces —Ontario
The minimum required education to apply for this occupation is the completion of the provincial requirements for Grade 10 or Secondary 4 in Quebec.
$4,337–$6,413 a month

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

MOA - Ava EMR Support Specialist (Ontario)
Ava Industries —Greater Toronto Area, ON
Deliver detailed messaging to our customers on the latest releases, including updating Ava’s website. Collaborate with the development team to identify and…
$50,000–$60,000 a year
Quick apply
3d
Product Support Analyst
CMiC —Toronto, ON
We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software…
$45,000–$55,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for technical support occupations in sault ste. marie, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Technician

Sault College
Sault Ste. Marie, ON

Apply Now

Job details

Full-time
3 days ago

Skills

Customer service
Analysis skills
Computer hardware
Organizational skills
Communication skills

Full job description

Notice of Full-time Support Staff Vacancy
We are looking for amazing! If you are dynamic and would like the opportunity to help us to be recognized as the best student-centered College in the country, then you will find it here. As a member of our team, you will help students find their passions and help them achieve their amazing. If this is you, then join us at the hub of the Great Lakes, in the traditional territory of the Anishnaabek people.

The Opportunity: A Service Desk Technician who provides technical software, hardware and network problem resolution to all College community computer users by performing question/problem diagnosis and guiding users through step-by-step solutions in a Service Desk environment. The incumbent responds to queries, runs diagnostic programs, isolates problems, and implements solution as determined or provided. Clearly communicating technical solutions in a user-friendly, professional manner, and providing end-user guidance as needed is required. Following ITSM standards and process work with and provide reports associated to Incident management and Service request, as well as providing input for Problem and Change management. Tracking assets and conducting hardware and software inventory database maintenance and reporting help to support refresh and lifecycle planning as part of this role.

What you need to be successful:

diploma in Computer Studies or computer certification program
minimum two years’ experience in a Service Desk or computer support position configuring supported end user environments in a networked environment, including installation, configuration and maintenance of computer hardware and software
experience in following:
- a customer-facing, customer-service related role
- creation and maintenance of technical documentation and ITSM process
- knowledge of generally accepted business enabling software for performing day-to-day functions
strong analytical, evaluative, and problem-solving abilities
exceptional organizational skills
strong interpersonal skills to work effectively within a collaborative team environment
excellent written/verbal communication and customer service skills
strong commitment to academic excellence and student success

This is an full-time support staff position, Payband G $34.60 - $39.93/hour (starting rate $34.60/hour), 35 hours/week

NOTE: I/O, Appendix D and PT Staff considered internal applicants.

Sault College is committed to equity, diversity, and inclusion. We invite applications from qualified individuals and we welcome applications from women, visible minorities, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We fairly hire the best candidates based on merit.

PLEASE SUBMIT YOUR RESUME, COVER LETTER AND THREE REFERENCES

We thank all applicants in advance – only those selected for an interview will be contacted.

Apply Now

Refine Your Search

technical support occupations jobs in sault ste. marie, on

Service Desk Technician

Customer Service Representative - Automotive

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for technical support occupations in sault ste. marie, on

Job seeker tools

Employer Tools

Browse

Stay Connected