Sherwood Park, Ab Front desk coordinator Jobs – 5 Openings This Week

Facility Services Coordinator (Receptionist)
BGIS —Edmonton, AB
- $24.16–$30.20 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
Front Desk Care Coordinator - afternoon-and-evening shift
Lifemark Health Group —Edmonton, AB
- $17.50–$19.00 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Data entry
Quick apply
6d
Aesthetician / Patient Care Coordinator
Medical Group 790 —Edmonton, AB
- Sanitation
- English
- Front desk
- Wellness program
- Flexible schedule
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2d

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Facility Services Coordinator (Receptionist)

BGIS
Edmonton, AB

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Job details

Full-time

Skills

Microsoft Word
Record keeping
Microsoft Outlook
Call center experience
Workplace safety policies
Client services
Customer service orientation
Data entry
Front desk
Typing
Work order management
Client interaction

Full job description

SUMMARY

The Facilities Services Coordinator provides customer service and front line support to BGIS clients with respect to the maintenance and operations of their buildings. Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.

The Operations Centre is a critical environment within BGIS, responsible for receiving and dispatching facilities service requests for its clients – 7/24/365. Currently, the Operations Centre provides facilities management support to over 20 clients across different industries and handles over 720,000 service requests a year. The work environment is fast-paced and client-service focused. In order to ensure ongoing performance success, Operations Centre team members are measured against service delivery metrics.

KEY DUTIES & RESPONSIBILITIES

Meet and greet clients and visitors.
Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system.
Assist the internal site management team acting as the conduit for client requests as well as other requests as required.
Assist with visitor/contractor escorts and instructing and supervising as required.
Manage the collection and distribution of internal and external mail & courier deliveries.
Manage the delivery of consumables throughout the refresh areas.
Support in the provision of building access cards to staff and contractors.
Supporting in meeting room requirements (ex. room reconfigurations & catering provisions).
Administration duties as required.
Invoicing receipting and reconciliation.
Data entry & records management.
Work Order management.
Maintain distribution lists.

KNOWLEDGE AND SKILLS

HSE policies and procedures are met and maintained by all stakeholders.
Strong demonstrated experience working in a Customer Service Center environment.
Demonstrated understanding of customer service principles
Demonstrated experience working with internal and external stakeholders at varying levels of an organization.
Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism.
Demonstrated attention for detail and grammar.
Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy
Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.

This is a regular, full-time position with an hourly range of $24.16 - $30.20. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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front desk coordinator jobs in sherwood park, ab

Facility Services Coordinator (Receptionist)

Front Desk Care Coordinator - afternoon-and-evening shift

Aesthetician / Patient Care Coordinator

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