General Manager
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- Team management
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General Manager

Boston Pizza
Smithers, BC

Apply Now

Job details

Full-time

Skills

Cost management
Community engagement
Accounts payable
Sales
Supplier management experience
FoodSafe
Serving It Right
Cost control
Hiring
Social media platforms
Schedule management
Team management
Human resources
Vendor relationship management
Marketing strategy within hospitality industry
Training & development
Guest services
POS systems
Communication skills
Marketing
Payroll processing
Food service management

Full job description

Overview:

General Manager (GM)

About the Role

Boston Pizza Smithers (BP045) is seeking a full-time, permanent Restaurant General Manager to lead all aspects of daily restaurant operations across Front of House, Heart of House, and bar. Reporting directly to the Franchise Owner, the General Manager drives sales performance, controls costs, develops the team, and ensures every guest has an outstanding experience.

In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

Responsibilities:

Responsibilities

Lead and oversee all daily restaurant operations (FOH, HOH, bar)
Hire, train, schedule, and develop a team of 40–55 employees
Manage all financial operations: payroll, accounts payable, invoicing, inventory, and period reporting
Control food, labour, and operating costs to meet franchise targets
Ensure full compliance with Boston Pizza brand standards, food safety regulations, and BC liquor laws
Manage vendor and supplier relationships
Drive local marketing, social media presence, and community engagement
Report to ownership on sales, staffing, and operational issues
Build a culture of accountability, teamwork, and hospitality excellence

Requirements

Minimum 3 years of restaurant management experience, including at least 1 year as General Manager or equivalent senior leader
Full-service, high-volume restaurant experience required
Demonstrated track record of sales growth and cost control
Strong knowledge of payroll administration, scheduling, and HR basics
Serving It Right certification (BC) required
Food Safe Level 1 required or obtainable within 30 days
Experience with POS systems (POSitouch or equivalent)
Excellent communication and conflict-resolution skills
Availability for evenings, weekends, and holidays

Compensation & Benefits

Salary: $55,000 – $70,000 per year
Full-time permanent position
Benefits package available

How to Apply

Submit resume and cover letter to [email protected]
Subject line: General Manager Application — BP Smithers

Applications reviewed on a rolling basis. This position is advertised in compliance with Employment and Social Development Canada LMIA requirements.

Qualifications:

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min: CAD $55,000.00/Yr. Max: CAD $70,000.00/Yr.

Apply Now

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General Manager

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Responsibilities

Requirements

Compensation & Benefits

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