Are you a people person with a passion for the aesthetics and skincare industry? Do you love building relationships and helping small businesses grow? We are seeking a part-time Sales & Account Activation Specialist to turn warm leads into loyal, paying customers.
Our company receives a steady stream of professional account applications every month. Your primary mission is to manage this pipeline: welcoming in-store walk-ins, actively calling online registrants, and guiding them to place their very first wholesale order. You will also keep our community engaged by checking in on inactive accounts and occasionally showcasing our vibrant showroom culture on social media.
Key Responsibilities
1. New Customer Onboarding & Activation
- Registration Pipeline Management: Manage daily incoming account registrations.
- Proactive Outreach: Connect with newly approved aesthetic accounts via phone and email to welcome them to PROBEAUTY Group.
- Product Consultation: Guide clients through our extensive aesthetics catalog, including facial skincare, waxing systems, tinting, eyelashes, and advanced modalities like dermaplaning and microneedling.
- Drive First Purchases: Actively support new members through placing their first order, maximizing their initial 30-day registration window.
2. Customer Retention & Re-Engagement
- Reconnect: Reach out to established accounts that haven’t ordered in 60–180 days to re-ignite the relationship.
- Consultative Upselling: Update accounts on new arrivals, monthly promotions, and high-value opportunities like skincare equipment and upcoming educational workshops.
- Gather Feedback: Uncover barriers to purchasing and provide tailored product solutions to solve their spa's day-to-day needs.
3. Showroom Experience & Support
- Customer Service: Provide seamless showroom coverage, assisting walk-in beauty professionals with product recommendations and order processing.
- Operations: Keep the showroom organized, vibrant, and functioning smoothly alongside the team.
4. Social Content Support (The Fun Bonus!)
- Behind-the-Scenes: Snap quick, authentic social media stories showcasing new product arrivals, education days, or showroom buzz to keep our digital community engaged.
What We Are Looking For
- Experience: 1–2 years of experience in retail sales, customer onboarding, account management, or inside sales. Direct experience in aesthetics, skincare, or spa environments is a massive asset.
- Communication Style: Vibrant, warm, and highly persuasive. You enjoy picking up the phone and building instant rapport with local business owners and solo practitioners.
- Goal-Oriented: Motivated by an hourly wage + commission structure where your hustle dictates your paycheck.
- Tech-Savvy: Comfortable navigating e-commerce platforms, order entry systems, and basic social media (Instagram stories).
- Reliability: Available to consistently work in-person at our Edmonton showroom, Monday through Friday from 10:00 AM to 3:00 PM.
What We Offer
- Hourly base pay ($15.00/hr) with a transparent commission structure that rewards fast-tracking new accounts.
- An energetic, beautiful, and inspiring work environment.
- Consistent, predictable daytime hours (no nights, no weekends, no holidays).
- Deep employee discounts on premium professional beauty and aesthetics products.
We provide a friendly, supportive, positive team environment. Further benefits include Health Spending Account, company-sponsored skills and professional development and staff discounts on spa and beauty products and services.
PROBEAUTY Group is a multi-year Consumer Choice Award Winner for professional distributor of spa/esthetic supplies and equipment. We represent numerous professional beauty brands including Esse, Cara Skin Care, Repechage, Tuel, Berodin, Serene Skin Science, Insight Professional, Silhouette-Tone, LCN and Monteil Paris, and cater to a wide range of salons, spas and professional clients
Please apply with a cover letter, resume and date of availability. Thank you in advance to all applicants who apply. Please note that only candidates selected for interviews will be contacted. No phone calls please.
Work remotely
Job Types: Part-time, Permanent
Pay: $42,000.00-$45,000.00 per year
Benefits:
- Company events
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program
Experience:
- Beauty Industry: 5 years (preferred)
Work Location: In person
