st. john's, nl dispatchers Jobs – 4 Openings This Week

Call Centre Dispatcher
Compass Group Canada Ltd —St. John's, NL
- Microsoft Excel
- Microsoft Office
- Communication skills
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Scheduling Coordinator
Acorn Stairlifts Canada Inc. —Burlington, ON
Caring:* about our customers, each other, and the wider community. Track the arrival of stock shipments to each installer ensuring it matches the installation…
$50,000–$54,000 a year
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6d
Dispatcher / Customer Service Representative - Western Canada & Cross Border
GALAXY FREIGHTLINE INC. —Mississauga, ON
Join us in delivering outstanding service that keeps our customers coming back! Collaborate with *3PL providers, drivers*, and internal operations teams to…
$40,000–$120,000 a year
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Call Centre Dispatcher

Compass Group Canada Ltd
St. John's, NL

Quick apply

Job details

Permanent

Skills

Microsoft Excel
Call center
Microsoft Office
Communication skills

Full job description

Now, if you were to come on board as a Call Centre Dispatcher, we’d ask you to do the following for us:

Respond to customer inquiries regarding Patient Transport and Environmental Services
Utilize computer/on-line guidelines in responding to customer inquiries
Communicate with customer to help them understand proper use of the facility they are in
Resolve customer issues related to Environmental Services and Patient Transport
Complete, process, and maintain applicable paperwork and records
Research and resolve customer disputes and problems within established limits
Handle dissatisfied customers in a courteous and professional manner
Strive to resolve customer issues on the first call without having to transfer callers
Follow escalation procedures as needed

Think you have what it takes to be our Call Centre Dispatcher? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

Minimum 2 years’ experience in a Call Centre
Excellent interpersonal skills to interact, motivate, and communicate with a wide range of staff and hospital personnel in a professional manner
Effective verbal and listening communication skills
Strong, genuine customer-focused service and quality attitude
Proficient in Microsoft Office with exceptional Excel skills

Quick apply

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