St. John's, Nl Healthcare management occupations Jobs – 2 Openings This Week

Manager Lens & LASIK
Jackman Eye Institute —St. John's, NL
- $30–$40 an hour
- Full-time
- Supervising experience
- Mentoring
- Recruiting
Quick apply
9d
Quality Manager - Healthcare
SE Health —Canada
- $69,000–$87,000 a year
- Full-time
- Hybrid work
- Research
- No university degree
- Agile
8d

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Manager Lens & LASIK

Jackman Eye Institute
St. John's, NL

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Job details

Permanent | Full-time
9 days ago

Skills

Operations management
Electronic medical records
Team leadership
Coaching
Ophthalmology
Patient service
Quality improvement leadership
EMR/EHR
Supervising experience
Decision making
Mentoring
Recruiting
Training & development
Patient education
Managing patient records
Guest issue resolution
Communication skills
Team coordination
Healthcare experience

Full job description

Are you a natural leader who enjoys coaching others while delivering an exceptional patient experience? Jackman Eye Institute and Lens & LASIK are looking for a Manager Lens & LASIK to provide day-to-day leadership to our refractive surgery team while supporting the Operations Manager in the coordination of our clinic and surgical operations. This full-time leadership role is ideal for someone who enjoys developing people, improving processes, and ensuring every patient receives outstanding care throughout their vision correction journey.

The Perks of Joining Our Team

Enjoy a comprehensive benefits plan and pension plan to support your overall well-being.
Receive free LASIK eye surgery as an employee, taking a step toward your own visual wellness.
Benefit from an annual wellness allowance to support your health and well-being.
Work in a positive, collaborative environment that values teamwork and employee engagement.
Participate in staff events and enjoy weekly paid staff lunches.
Uniforms provided to maintain a professional appearance.

What You'll Do

Lead, coach, mentor, and support the Lens & LASIK team on a day-to-day basis.
Serve as the primary point of contact for team members, providing guidance and resolving operational issues.
Foster a positive, collaborative, and patient-focused culture.
Support recruitment, onboarding, orientation, and ongoing training of new employees.
Coordinate daily workflow, staffing resources, patient flow, and surgical schedules to maximize efficiency.
Ensure consistency in patient education, documentation, and surgical preparation.
Collaborate closely with surgeons, physicians, technicians, and patient educators to ensure seamless clinic operations.
Monitor surgical bookings and patient readiness, ensuring all pre-operative requirements are completed.
Respond to patient concerns, provide service recovery when needed, and escalate complex issues appropriately.
Ensure patient records, consents, and documentation are completed accurately and in a timely manner.
Support the implementation of new clinical processes, technologies, and operational initiatives.
Participate in quality assurance activities while monitoring patient satisfaction and departmental performance.
Coach team members through performance improvement and continuous improvement initiatives.

What You'll Bring

Minimum three years of experience in a healthcare, ophthalmology, optometry, surgical, or patient service environment.
Previous leadership, supervisory, or team lead experience is preferred.
Strong understanding of patient service, surgical scheduling, and healthcare operations.
Excellent communication, interpersonal, and conflict resolution skills.
Strong organizational, problem-solving, and decision-making abilities.
Ability to manage competing priorities in a fast-paced clinical environment.
Experience with electronic medical records (EMR) and scheduling software is considered an asset.
Experience in ophthalmology, refractive surgery, or surgical services is considered an asset.

Jackman Eye Institute is an equal opportunity employer. We are committed to creating a workplace that supports, inspires, and respects all individuals. Employment decisions are based on qualifications, merit, and business needs without discrimination based on race, colour, religion, sex, age, gender identity, marital status, disability, national or ethnic origin, military service status, citizenship, or any other protected characteristic.

Company Overview

Please visit https://jackmaneye.com for more information

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healthcare management occupations jobs in st. john's, nl

Manager Lens & LASIK

Quality Manager - Healthcare

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