At Heeman’s, each staff member is titled a “Daymaker” first and foremost. We believe our amazing staff is the key to making our space a “Happy Place” for everyone who enters.
The Maintenance Manager plays a critical role in bringing that experience to life—ensuring our greenhouse, retail spaces, and infrastructure operate seamlessly, safely, and efficiently. This is not a desk job—you’ll be out in the greenhouses, retail spaces, and across the property actively keeping our “Happy Place” running. You take pride in being the person who sees a problem and jumps in to solve it, setting the pace for the rest of the team.
Employment Type:
Full-time, permanent
The Opportunity
This role is responsible for the maintenance and overall upkeep of the entire Heeman’s property, including:
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Greenhouses
- Retail and guest-facing spaces
- Adjacent Heeman-owned properties
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The cellar and back-of-house areas
- Warehouses
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Grounds and outdoor spaces
- Equipment, tools, and infrastructure
This is a hands-on, high-impact role that will evolve over time.
In the first 3–6 months, the focus will be on:
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Learning the property and operations
- Building consistency and structure in maintenance practices
- Learning the Seasonal Changeovers
Over time, this role will grow into:
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Team leadership
- Larger projects and property improvements
- Long-term planning and operational support
Responsibilities:
Property-Wide Maintenance
- Take full ownership of the day-to-day maintenance and upkeep across the entire property
- Ensure all spaces are safe, functional, clean, and aligned with the Heeman’s “Happy Place” standard
- Proactively identify and address issues across greenhouses, retail, cellar, and grounds
- Maintain a strong presence across the property—anticipating needs before they arise
Daily Operations & Work Management
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Personally complete and lead a significant portion of maintenance work, ensuring requests are addressed efficiently and to a high standard
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Prioritize and respond with urgency and clear communication
- Serve as the first point of contact for all forklift requests across the property
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Ensure timely resolution of issues with minimal disruption to operations
- Maintain organization and cleanliness standards across all areas
Health, Safety & Compliance
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Champion a safety-first culture across the property
- Ensure compliance with all health, safety, and operational policies
- Identify risks and address hazards proactively
- Member of Joint Occupational Health and Safety Committee
Preventative Maintenance & Systems
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In time, build and maintain preventative maintenance routines and schedules
- Conduct regular inspections of buildings, greenhouse structures, equipment, and grounds
- Track maintenance activities, repairs, and recurring issues
- Identify patterns and implement solutions to reduce reactive work
Vendor & Contractor Coordination
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In time, source, coordinate, and oversee external contractors and service providers
- Ensure work is completed safely, on time, and to standard
- Obtain quotes and support decision-making on external work
- Build strong, reliable vendor relationships
Financial Awareness & Planning
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Track maintenance-related expenses and support budget awareness
- Identify cost-saving opportunities and efficiencies
- Flag upcoming repair or replacement needs to leadership
Customer Experience & “Happy Place” Standards
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Ensure all areas are consistently clean, organized, and guest-ready
- Anticipate and resolve issues that could impact the guest experience
- Support the team in maintaining strong visual and operational standards
Leadership Growth (6+ Months)
This role is expected to grow into leadership responsibilities over time, including:
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Supporting and eventually supervising maintenance team members
- Creating structure, schedules, and accountability within the team
- Training and developing staff
- Fostering a positive, collaborative team culture
Strategic Contribution (Over Time)
As the role evolves, responsibilities will expand to include:
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Larger-scale repairs and property improvement projects
- 1st point of contact for any maintenance emergencies
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Supporting business growth
- Improving systems, tools, and overall efficiency
- Acting as a key partner to leadership on property-related decisions
Knowledge, Skills & Personal Attributes
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Strong working knowledge of tools, equipment, and general repairs
- Highly self-directed and able to manage your own workload and priorities with minimal day-to-day supervision
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Ability to troubleshoot, prioritize, and solve problems independently
- Highly organized with strong attention to detail
- Proactive mindset with a bias toward action
- Commitment to following Heeman’s policies and procedures and representing the brand positively
- Excellent customer service instincts — you will be working in a guest-facing environment
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Strong communication and relationship-building skills
- Comfortable working in a fast-paced, seasonal environment
- Physical stamina and comfort working outdoors in all conditions across a full season
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Knowledge of applicable regulations and legislation (Building Codes, Occupational Health and Safety Act, Fire legislation and codes, etc.)
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Previous leadership experience
Education, Experience & Language
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Valid G2 Gas Technician License with a minimum of 5 years of experience in commercial and/or residential HVAC environments
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Minimum of 3 years of experience in a leadership or manager role
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A valid driver’s license
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Joint Health & Safety Committee (JHSC) certified or willing to obtain;
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Working at heights training certified or willing to obtain;
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Language: advanced English (written and oral)
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Computer Literacy- Must have a good working knowledge of Google Suite
Availability:
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Availability to work before and after regular hours and during all hours of operation (which will include evening and weekends)
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Availability of working up to 6 days per week
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Flexibility to accommodate scheduling changes
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Open availability for May
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On-call availability for maintenance-related emergencies
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Transportation plan; Heeman’s is not located on a bus route
About Working at Heeman’s:
No two days are the same at Heeman’s, and that’s what keeps this role engaging. As a year-round seasonal farm business, you’ll move between peak-season pace and quieter periods, adapting your work to what the business needs most. This is a fully hands-on role across greenhouses, retail spaces, back-of-house, and outdoor property in all weather conditions. You’ll spend your time on the floor and throughout the site, actively completing repairs, responding to maintenance needs, and keeping Heeman’s running safely and efficiently as our “Happy Place.”
You’ll be the main point of contact for maintenance requests across the property, including urgent issues and forklift requests, and will regularly handle physical work, including lifting and moving materials (up to 50 lbs). Heeman’s is a family-owned, agriculture-based business, and employees are classified as agricultural workers under the ESA. This role requires someone who is proactive, hands-on, and comfortable working in a fast-paced, physically active environment in all conditions.
