Position
Communications Assistant I
Department
Switchboard
Job Location
Stratford, ON
Posting #
290-26
Position Type
Regular Part-Time
Salary Range
$28.09-$29.81 per hour
Union
CUPE Clerical
Posted Date: August 19, 2026
Expiry Date: August 24, 2026
WHY IS HPHA THE RIGHT FIT FOR YOU?
Huron Perth Healthcare Alliance (HPHA) is an organization that influences proactive change; embraces the potential of partnerships; harnesses the power of performance, and values the skills and guidance of our people – staff, patients, families and caregivers included to advance our healthcare system. HPHA is a multi-site organization that includes Clinton Public Hospital, St. Marys Memorial Hospital, Seaforth Community Hospital and Stratford General Hospital.
ROLE
The Communications Assistant I is required to provide telecommunications support for the hospital. As a front-line service provider, the Communications Assistant I must adopt, maintain and foster a customer service focus that will enhance the image of the Alliance.
REQUIRED EDUCATION & CERTIFICATION(S)
- Minimum Grade 12 education
REQUIRED SKILLS & EXPERIENCE(S)
- Minimum one year experience in a healthcare setting
- Switchboard console experience
- Computer literate with experience in Microsoft Office applications (Word, Excel, Outlook)
- Ability to handle stressful situations
- Medical terminology
- Accurate data entry skills
- Excellent keyboarding skills
- Ability to work with minimal supervision
- Team oriented and customer focused
- Well organized
- Excellent oral and written communication skills
- Ability to handle healthcare service organization demands related to shift work, weekend work and varying rotation and length of tours
- Ability to multi-task with competing priorities
- Ability to provide exceptional customer service
DESIRED SKILLS, EXPERIENCE(S) & EDUCATION
- One year’s related work experience in a Registration Department and/or as a Switchboard Operator preferred
ADDITIONAL PERKS AT HPHA
- Preceptor/Peer Mentorship Opportunities
- Collaborative Team Environment
- Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
- Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)
- Diverse Committees and Engagement Opportunities
- Opportunities to grow your career and explore different roles within the hospital
OUR COMMUNITIES
Our communities are small in size but large in amusement; you will always find spectacular local heritage, a live event, a wide range of cuisine and locally owned stores. The communities and surrounding areas are enriched by their arts and culture. Huron Perth offers a wide variety of activities, regardless of your interests, from the famous Stratford Festival, museums, Seaforth’s historic Main Street shopping, historical downtowns, the St. Marys swimming quarry, close proximity to Lake Huron, cycling and hiking trails, art and cooking classes, the Clinton Raceway, or simply enjoying the local parks with your friends.
Care to join us?
ADDITIONAL INFORMATION
Location: Stratford General Hospital located in Stratford, Ontario.
Department: Switchboard
Hours of Work: Shifts: 12-hour days/nights, 7 days/week
Our Organization: The Huron Perth Healthcare Alliance is an equal opportunity employer that strives to create a respectful, accessible and inclusive work environment. We know that we are strengthened by a diverse workforce and encourage applications from all equity deserving groups, including but not limited to: Indigenous persons, visible minorities, persons with visible and/or invisible disabilities, persons who identify as women and persons of marginalized sexual orientation and gender identities. Upon individual requests, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection process, please contact Human Resources for assistance.
This job posting is being advertised for an existing vacancy within the Hospital. The status of the position is indicated to provide transparency in accordance with applicable regulations.
Huron Perth Healthcare Alliance does not use artificial intelligence (AI) to screen, assess or select applicants at any stage of the recruitment process. All application reviews and hiring decisions are conducted by HPHA Human Resource professionals and/or the hiring managers.
HOW TO APPLY
Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can submit their cover letter and resume as either a PDF or Word document(s) to postings listed on hpha.ca/careers by 11:59pm on the listed closing date. Paper or email-based resumes will not be accepted.
We thank all applicants for their interest in this opportunity, note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.
