Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Data & Analytics
Pay Details:
$160,000 - $200,000 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview:
At TD, data is more than a strategic asset. It is the foundation that powers every customer interaction, business decision, risk assessment, and innovation opportunity across the Bank.
TD Data is responsible for building and operating one of the largest and most sophisticated enterprise data ecosystems in North America. Our mandate is to deliver fast, trusted, accessible, and cost-efficient data that enables business growth, strengthens regulatory compliance, enhances customer experiences, and accelerates AI-driven transformation across TD.
As a central enterprise function, TD Data partners with business leaders, technology teams, risk and control functions, and AI teams to transform how data is sourced, managed, governed, shared, and consumed. We are enabling the shift from fragmented information and siloed reporting to connected, trusted, reusable data products that fuel advanced analytics, automation, machine learning, and generative AI capabilities across the Bank. All of this mission is brought to life with cloud based capabilities and industry leading technology and infrastructure.
This is a rare opportunity to help shape the future of a data-driven bank.
Our leaders influence enterprise-wide transformation across data, analytics, cloud platforms, artificial intelligence, governance, customer experience, risk management, and regulatory modernization. The scale of our work spans thousands of data assets, hundreds of critical business capabilities, and strategic investments that impact millions of customers and colleagues.
The Associate Vice President (AVP) for Enterprise Data & Analytics Platforms serves as a critical executive leader responsible for the strategic direction, operational excellence, and continuous evolution of the organization's enterprise-wide data and analytics platforms and capabilities. This executive role combines strategic vision with operational leadership to ensure the Enterprise platform delivers measurable business value, drives data-driven decision making across the enterprise, and positions the organization for future innovation.
Reporting to the VP , Enterprise Data Platforms & Capabilities or equivalent executive, the AVP acts as the primary bridge between business strategy, technical capabilities, and end-user needs, ensuring the data and analytics platform remains a strategic asset that enables competitive advantage and operational excellence.
The Role & Mandate is Enterprise servicing all lines of business, segments and teams across TD Bank Group.
A) Platform Capability & Strategic Leadership (Enablement & Adoption at Scale)
Own the enterprise product, business architecture and roadmap strategy for the Rahona data & analytics platform capabilities (e.g., onboarding paths, learning journeys, reference architectures, patterns, playbooks).
Build and run a capability adoption model including community-of-practice, centers of excellence, office hours, and onboarding “concierge” support.
B) Support & Service Management (Operational Excellence)
Accountable for the business operations and support operating model across intakes, requests, including triage, escalation, and problem management.
Lead business planning, budgeting, and resource allocation for the platform, optimizing investment across people, technology, and initiatives
C) Platform & Product Ownership Lifecycle & Continuous Improvement
Define and prioritize platform capabilities, features, and services based on business needs, technical feasibility, and strategic value
Oversee the development and enhancement of platform products and services, ensuring they meet enterprise standards for quality, security, and usability
Establish platform governance frameworks including data quality, security, privacy, and compliance standards
Partner with platform product/engineering to shape roadmap based on adoption friction, support demand, value, business priorities and consumer feedback.
D) End User Advocacy & Enablement
Act as the voice of the end user, ensuring platform capabilities are designed with user experience, accessibility, and adoption as core principles
E) Financial Management / FinOps Partnership
E) Governance, Risk, Controls & Audit Readiness
Maintain documentation and evidence for operational controls, resilience, access processes, and compliance requirements.
Partner with legal, security, and compliance teams to address data privacy, protection, and ethical use concerns
Shared accountability with Platform Engineering, Production Support Services, Infrastructure & Engineering, Security, Governance, and Data Product/Consumer teams for:
Success in this role is demonstrated through:
Adoption & Enablement: time-to-onboard, active user/producer counts, enablement completion rates, usage growth of target capabilities
Service Health: availability, latency/throughput SLO attainment, MTTR, incident volumes, repeat incident rate
Support Efficiency: ticket volume trends, deflection rate via self-service, first-contact resolution, backlog aging
Bachelor's degree in Computer Science , Information Systems, Business Administration, or related field; Master's degree or MBA strongly preferred
Deep expertise in modern data architectures, cloud platforms (Azure, Databricks ), and analytics technologies
Knowledge of governance, data controls, privacy, and security expectations in regulated environments.
Leadership Competencies / Behaviours
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
