Now hiring for 1434 East 57th ave
Reports to: Retail Store Supervisor
Responsibilities:
- Greeting and welcoming new vape clientele and long-time customers, listening/consulting them on their wants/needs, and determining vapour products suited to them;
- Recommending merchandise based on individual requirements while educating clients about product functions;
- Advising new and experienced clientele on usage and maintenance of vaping devices including demonstrating the device, tasting and sharing your vaping experiences;
- Multi-tasking to serve multiple customers at a time while delivering a great Fatty Fog customer experience;
- Answer customer questions/concerns in person and via phone;
- Maintain store experience and atmosphere at all times and perform all other roles as necessary;
- Working from the retail location will require flexible, multifaceted colleagues as you will be conducting various organizational and warehouse roles in addition to sales and customer service responsibilities
Qualifications:
- Previous experience with vapor products (e-cigarettes or herbal vaporizers) is preferred and previous customer service experience is an asset
- Excellent listening and communication skills, able to effectively learn and translate information to customers while maintaining a comfortable in-store atmosphere
- Self-motivated, able to carry out projects self-sufficiently
- Energetic team player with genuine passion for helping people along their vaping journeys
Company Information:
Fatty Fog Vape Bar: Vancouver's premier vape shop, celebrated locally and globally for its exceptional products and unmatched reputation
Our business constitutes vaping products research and development, manufacturing, retail, and wholesale.
Fatty Fog is a quality-oriented, socially conscious brand, emphasizing Tobacco and Combustion Harm Reduction by the use of novel tools like electronic cigarettes, disposables and other combustion-free alternatives. Something for all types of vapors.
We are an equal opportunity employer. We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals.
Please note: For compliance reasons, we only accept applications from applicants who are 19 years or older.
Pay: From $19.00 per hour
Benefits:
- Dental care
- Designated paid holidays
- Discounted or free food
- On-site parking
- Store discount
- Wellness program
Application question(s):
- This position requires availability on Fridays from 7:30 a.m. to 3:30 p.m., and Saturdays and Sundays from 9:30 a.m. to 5:30 p.m.
There is potential for this role to transition into a full-time position based on performance and business needs.
Please apply only if you are available to work these scheduled hours.
Experience:
- vape: 3 years (required)
- Customer service: 3 years (required)
Work Location: In person
