Design & Customer Experience Assistant
Part-Time | Saturdays + One Weekday | Cowichan Valley
About the Role
We’re looking for a Design & Customer Experience Assistant to support our team and help deliver the welcoming, inspiring experience our customers have come to expect.
This is a support role that touches many areas of our business. You’ll work alongside our sales and leadership team to help create an outstanding customer experience while supporting the daily operations of our showroom. No two days are exactly alike.
If you enjoy working with people, love beautiful spaces, are creative, organized, and enjoy variety in your day, we’d love to meet you. Whether you’re an Interior Design student, an experienced retail professional, someone returning to the workforce, or simply looking for a meaningful part-time opportunity, this role offers the chance to learn, contribute, and grow.
About Us
At Style Sense Furniture, we believe furniture is about more than filling a room, it’s about creating spaces where people gather, relax, and make memories.
We’re a locally owned furniture and design showroom with a passion for exceptional customer experiences, beautiful design, and high-quality furniture, much of it proudly Canadian-made.
What We Offer
- A welcoming and supportive team.
- Ongoing training in furniture, design, customer experience, and sales.
- Hands-on experience in merchandising, styling, and interior design.
- Opportunities to contribute creatively through marketing and social media.
- Employee purchasing program.
- The opportunity to grow with a respected, locally owned business that values integrity, teamwork, creativity, and exceptional customer experiences.
While this role begins as a flexible part-time position, we’re building for the future. As Style Sense Furniture continues to grow, there may be opportunities for increased hours and, for the right person, the opportunity to grow into a full-time Sales & Design Consultant role.
What You’ll Do
- Welcome customers and create a warm, professional first impression.
- Support the sales team with customer follow-up, quotes, and administrative tasks.
- Assist customers throughout their showroom visit.
- Help style and maintain a beautiful, inspiring showroom.
- Merchandise furniture, accessories, artwork, and seasonal displays.
- Assist with showroom resets, moving smaller furniture pieces, and hanging artwork.
- Support social media by helping create photos, videos, behind-the-scenes content, and showcasing new arrivals.
- Assist with marketing initiatives, promotions, community events, and special projects.
- Learn about furniture, comfort, design, space planning, and our Canadian-made product lines.
- Confidently use iPads, point-of-sale systems, and other digital tools.
- Be willing to jump in wherever needed to help the team succeed.
We are looking for someone who
- Enjoys working with people and providing exceptional customer service.
- Has an interest in interior design, furniture, home décor, or creating beautiful spaces.
- Is warm, positive, approachable, and professional.
- Is dependable, organized, and takes initiative.
- Is emotionally mature, adaptable, and enjoys learning.
- Is coachable and enjoys working as part of a collaborative team.
- Is confident using technology, including iPads, POS systems, and learning new software.
- Has an eye for merchandising, styling, and visual presentation.
- Enjoys contributing creative ideas for marketing and social media.
Physical Requirements
- This is an active showroom environment. You should be comfortable:
- Standing and walking for extended periods.
- Moving smaller furniture pieces and home décor items.
- Hanging artwork and assisting with displays.
- Lifting and carrying merchandise safely.
- Participating in showroom merchandising and seasonal floor changes.
Compensation & Benefits
$20–$25 per hour, based on experience, skills, and the value you bring to the role.
Schedule
This is a flexible part-time role that includes:
- Saturdays (required)
- One additional weekday each week (Tuesday or Friday)
- Opportunities for additional hours during holidays, vacation coverage, showroom projects, special events, and busy periods.
If this sounds like the kind of opportunity you’ve been looking for, we’d love to meet you.
Please send us your resume along with a brief introduction telling us about yourself and why you’d be a great fit for Style Sense Furniture.
Job Type: Part-time
Pay: $20.00-$25.00 per hour
Benefits:
Experience:
- Customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)
- Interior design: 1 year (preferred)
Work Location: In person
